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- Tasks: Lead social media communities and create engaging content for top brands.
- Company: Dynamic marketing agency in London with a fun, diverse culture.
- Benefits: Flexible working, gym memberships, and generous holiday entitlement.
- Why this job: Shape online communities and drive brand engagement in a fast-paced environment.
- Qualifications: 2-3 years in social media management with strong creative skills.
- Other info: Join a team that values innovation and personal growth.
The predicted salary is between 30000 - 42000 £ per year.
Based in Old Street, London, SAMY UK is a dynamic marketing agency that harnesses data and technology to create best-in-class strategies, creative, and campaigns. Our teams are fascinated by human behaviour, especially how it impacts online activity. We help brands maintain relevance by understanding their customers better through unrivalled research methodologies.
We’re seeking a creative and strategic Social Media Community Manager with a passion for building engaged online communities. In this pivotal role, you’ll be responsible for developing innovative community engagement strategies, bringing them to life, and strategically managing their performance across platforms to resonate deeply with our client’s audiences. You’ll be instrumental in shaping the online presence of some of our biggest brands.
Key Responsibilities- Community Strategy & Leadership: Lead the day-to-day community management across various social media platforms for a diverse client portfolio. Define and implement community management strategies that align with client objectives and brand aesthetics. Stay at the forefront of algorithm updates, emerging platform features, and industry trends to optimise community engagement continuously and reach. Develop and champion innovative community-first concepts that push boundaries and deliver significant results. Lead the reactive creation and deployment of content to capitalise on emerging trends in culture and specific client sectors (automotive, travel, outdoor fashion), ensuring peak relevancy. Contribute to the development of internal best practices and processes for social media community management.
- Content Creation & Production Oversight: Pick up an iPhone to capture and execute box pops, live event coverage, social-first concepts and behind the scenes on shoots. Support on ideation for creative social-first concepts. Support content calendar conceiving with community-powered ideas. Create compelling post captions that elevate visuals and drive engagement. Work closely with designers and the production team, as required, for more involved campaigns and shoots.
- Performance Monitoring & Strategic Analysis: Lead the generation of insightful and actionable reports on social media performance, providing data-driven recommendations for optimisation in monthly reports and Quarterly Business Reviews (QBRs). Conduct competitive analysis to identify trends, benchmark performance, and inform strategic decision-making within the relevant markets. Utilise social media analytics tools (e.g., Meta Business Suite, TikTok Analytics, Google Analytics) to track, interpret, and report on performance at a strategic level.
- Client & Stakeholder Management: Support the development and delivery of compelling client community presentations and reports, clearly articulating social media strategies, results, and future recommendations. Proactively manage client expectations, complex client needs, and challenges within their respective industries, ensuring timely collection of assets and approvals. Collaborate effectively with internal teams (e.g., creative, account management) to ensure seamless campaign execution and integrated marketing efforts. Ability to present to a room of key clients and guide them on best practices.
- Innovation & Industry Leadership: Continuously explore and implement the latest social media trends, tools, and technologies to enhance campaign effectiveness and drive innovation across community engagement. Actively participate in industry events, webinars, and workshops to stay informed and share knowledge, positioning SHARE as a thought leader.
- Proven experience (2-3+ years) in a social media management role, ideally in an agency environment or in-house for a consumer brand, with experience in community management a must for the role.
- Demonstrable success in developing, leading, and executing impactful social media strategies that have delivered measurable results for consumer brands.
- Deep understanding of the nuances and best practices for various social media platforms (e.g., Instagram, Facebook, X/Twitter, LinkedIn, TikTok) and their application to lifestyle and entertainment content – specifically adept in TikTok with experience working on a profile or brands’ TikTok to build content and community.
- Exceptional written and verbal communication skills, with the ability to craft compelling and brand-aligned content and engage effectively with communities.
- Experience with using social media analytics tools to track, interpret, and report on performance (e.g., Meta Business Suite, Twitter Analytics, LinkedIn Analytics, TikTok Analytics, Google Analytics).
- Experience with social media management and scheduling tools (Sprinkler, Hootsuite, Buffer, Sprout Social, etc.).
- Strong understanding and use of social tech relevant to content creation and community management.
- Solid understanding of design principles and basic photo/video editing skills are essential.
- Excellent organisational skills, meticulous attention to detail, and the ability to manage multiple projects simultaneously.
- A strong portfolio brimming with epic digital and social ideas, showcasing successful social media campaigns, hands-on content creation, and community-building initiatives.
- A proven track record of delivering big results from killer creative thinking.
- Highly creative and innovative with a passion for pushing boundaries in content creation and community building for relevant client sectors.
- Proactive, self-motivated, and takes initiative.
- A strategic thinker with a results-oriented mindset.
- Excellent problem-solving skills and the ability to adapt to changing situations.
- A collaborative and strong team player with excellent interpersonal skills.
- Eager to learn, grow, and contribute significantly to a dynamic agency environment.
- Workplace pension scheme
- Quarterly company outings & awards
- Fully stocked breakfast kitchen and beer fridge
- 3pm finish Fridays
- Flexible hybrid working
- Wellhub - subsidised gym memberships
- Training & Mentor scheme
- Monthly massage & hairdresser appointments
- Employee referral scheme
- Employee assistance programme (Health Assured)
- Employee health benefit (Medicash)
- GOV bike cycle to work scheme
- Season ticket loan
- Holiday entitlement is 25 days during the holiday year which runs from 1st January to 31st December. An additional 8 days in respect of public/bank holidays are granted.
Social Media Community Manager employer: SAMY Iberia
Contact Detail:
SAMY Iberia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Social Media Community Manager
✨Tip Number 1
Get your social media game on point! Before you even step into an interview, make sure your own profiles are looking sharp. Showcase your creativity and community management skills by sharing engaging content that reflects your personality and expertise.
✨Tip Number 2
Network like a pro! Attend industry events, webinars, or even local meetups to connect with other professionals in the field. Don’t be shy—reach out to people on LinkedIn and engage with their content. You never know who might have a lead on your dream job!
✨Tip Number 3
Prepare for your interviews by researching the company’s social media presence. Understand their brand voice and community engagement strategies. Bring fresh ideas to the table during your chat—show them you’re not just a follower but a trendsetter!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team. Let’s make some magic happen together!
We think you need these skills to ace Social Media Community Manager
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for social media and community management shine through. We want to see that you’re not just looking for a job, but that you genuinely care about building engaged online communities.
Tailor Your Content: Make sure to customise your application to reflect the specific skills and experiences that align with our job description. Highlight your previous successes in community management and how they relate to the role at SAMY UK.
Be Creative: Since this is a creative role, don’t be afraid to showcase your personality in your application. Use engaging language and maybe even a unique format to stand out. We love fresh ideas and innovative approaches!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at SAMY Iberia
✨Know Your Platforms
Make sure you’re well-versed in the nuances of various social media platforms, especially TikTok, as it’s crucial for this role. Familiarise yourself with recent trends and algorithm changes to show that you’re on top of your game.
✨Showcase Your Creativity
Prepare a portfolio that highlights your best social media campaigns and community-building initiatives. Bring examples of content you've created, especially those that pushed boundaries and delivered results, to demonstrate your innovative thinking.
✨Be Data-Driven
Brush up on your analytics skills! Be ready to discuss how you’ve used tools like Meta Business Suite or Google Analytics to track performance and make data-driven decisions. This will show that you can back up your strategies with solid evidence.
✨Engage with Their Brand
Before the interview, dive deep into the brands SAMY UK works with. Understand their voice and community. Prepare ideas on how you could enhance their online presence, showing that you’re not just a fit for the role but also genuinely interested in their clients.
