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- Tasks: Manage customer queries and ensure smooth communication with clients.
- Company: Family-oriented food supply company based in Leicester.
- Benefits: Enhanced pension scheme, personal growth opportunities, and supportive work culture.
- Why this job: Join a team that values customer relations and offers room for personal development.
- Qualifications: Experience in customer service and strong organisational skills.
- Other info: Great chance to grow in a friendly and dynamic environment.
The predicted salary is between 28800 - 43200 £ per year.
A food supply company located in Leicester is seeking a Customer Service Advisor to manage account queries, handle customer calls, and ensure effective communication with clients.
The ideal candidate should have experience in a similar role, be skilled in customer relations, and possess good organizational abilities.
This position offers a family-oriented work culture with opportunities for personal growth and various benefits including an enhanced pension scheme.
Customer Service Advisor for Growth & Reporting in Leicester employer: Samworth Brothers Ltd
Contact Detail:
Samworth Brothers Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor for Growth & Reporting in Leicester
✨Tip Number 1
Get to know the company! Research their values and culture, especially since they pride themselves on a family-oriented work environment. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Customer Service Advisor, you'll be handling calls and queries, so make sure you can articulate your thoughts clearly. Role-play with a friend or use our resources to sharpen those skills before the interview.
✨Tip Number 3
Prepare some questions for them! Show your enthusiasm by asking about their growth opportunities and how they support personal development. This not only demonstrates your interest but also helps you gauge if it's the right fit for you.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and get noticed. Plus, it shows you're tech-savvy and ready to embrace the digital age, which is a big plus in customer service roles.
We think you need these skills to ace Customer Service Advisor for Growth & Reporting in Leicester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and any relevant skills. We want to see how you've handled account queries and customer calls in the past, so don’t hold back on those examples!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re a great fit for the Customer Service Advisor role. Share your passion for customer relations and how you can contribute to our family-oriented culture.
Showcase Your Organisational Skills: In this role, good organisational abilities are key. Mention any tools or methods you use to stay organised and manage multiple tasks effectively. We love seeing how you keep everything running smoothly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Samworth Brothers Ltd
✨Know the Company Inside Out
Before your interview, take some time to research the food supply company. Understand their values, mission, and the products they offer. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experience where you've successfully managed account queries or handled difficult customer calls. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it clear how your skills align with the role.
✨Demonstrate Organisational Abilities
Since the job requires good organisational skills, be ready to discuss how you prioritise tasks and manage your time effectively. You might want to share a scenario where your organisational skills led to a positive outcome for a customer or your team.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, growth opportunities, and the team you'll be working with. This shows that you’re not just interested in the job, but also in how you can contribute to and grow within the company.
