At a Glance
- Tasks: Lead a charming historic inn and pub, ensuring outstanding customer service and high standards.
- Company: Join Samuel Smith's, a renowned brewery with a passion for traditional hospitality.
- Benefits: Enjoy a rent-free 3-bed coach house, paid utilities, and 35 days of annual holiday.
- Other info: Comprehensive training provided and a chance to live on-site.
- Why this job: Make a real impact in a picturesque setting while running a beloved local pub.
- Qualifications: Experience in hospitality management and strong leadership skills are essential.
The predicted salary is between 29700 - 36300 £ per year.
An exciting opportunity has arisen for an enthusiastic and dedicated management couple to take responsibility for the Harewood Arms, a charming historic coaching inn situated opposite the entrance to the renowned Harewood House, conveniently located between Leeds and Harrogate.
Offering traditional hospitality in an exceptional rural setting, the Harewood Arms combines a welcoming village pub atmosphere with 32 beautifully appointed guest accommodation rooms.
Several bedrooms enjoy picturesque views across the gardens and the Wharfe Valley.
We are seeking a hands-on management who can lead from the front, delivering outstanding customer service while maintaining the high standards and traditional values for which Samuel Smith's is renowned.
Key Responsibilities
Full responsibility for the day-to-day operation of the pub and guest accommodation .
Leading and motivating staff to deliver excellent customer service.
Overseeing food preparation and ensuring consistently high standards of quality and presentation.
Managing front-of-house operations and creating a warm, welcoming environment for customers and guests.
Upholding brewery policies, standards and values while maintaining the traditional character and ethos of the business.
Promoting and ensuring the quality presentation of Samuel Smith's beers and ales.
Carrying out basic financial administration, stock control and cellar management.
Ensuring the pub, accommodation and surrounding areas are maintained to a high standard.
About You
Previous experience managing a hotel, pub, inn or similar hospitality business .
Strong leadership, organisational and customer service skills.
Knowledge of food preparation and kitchen operations.
A professional, hands-on approach with a strong work ethic.
Passion for traditional rural pubs, quality food and exceptional hospitality.
Willingness to live on-site in the accommodation provided.
What's On Offer
Attractive rent-free 3 bed coach house .
Utility bills paid by the brewery.
Comprehensive training provided at our brewery in Tadcaster. 35 days annual holiday, including bank holidays.
The opportunity to run a historic and highly regarded inn in a desirable location.
If you have the relevant experience and are looking for your next opportunity, we would be pleased to hear from you.
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General Manager Hotel and Pub in London employer: Samuel Smiths Old Brewery
Join our welcoming team at a traditional Samuel Smith's pub in York, where we prioritise a friendly atmosphere and a sensible workload. Enjoy the benefits of a good work-life balance with most Sundays off, while honing your culinary skills in a supportive environment that values quality pub food. With opportunities for growth within a long-established company, this role is perfect for those looking to make a meaningful impact in a relaxed kitchen setting.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager Hotel and Pub in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Samuel Smiths Old Brewery. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Samuel Smiths Old Brewery
Don't be shy about reaching out to Samuel Smiths Old Brewery directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager Hotel and Pub in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Samuel Smiths Old Brewery and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Samuel Smiths Old Brewery
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
