At a Glance
- Tasks: Provide hands-on IT support and troubleshoot user issues in a dynamic brewery environment.
- Company: Join the friendly team at Samuel Smith’s Brewery, a historic and innovative company.
- Benefits: Competitive salary, supportive team, and opportunities for skill development.
- Other info: Enjoy a varied role with excellent career growth potential.
- Why this job: Perfect for tech enthusiasts who love solving problems and working in a collaborative setting.
- Qualifications: Experience in IT support and a good understanding of networking and Microsoft tools.
The predicted salary is between 28000 - 34000 £ per year.
IT Support
Salary
Location
Tadcaster, North Yorkshire
Working Pattern
Office-based, Monday to Friday (5 days per week)
We are looking for a reliable, logical and enthusiastic IT Support Technician to join our small IT team at Samuel Smith’s Brewery.
This is a hands‑on, varied role supporting the day‑to‑day IT operations of the business.
You will provide user support, maintain hardware and software, troubleshoot technical issues and help ensure our business‑critical systems run smoothly.
If you have a genuine interest in IT, enjoy solving problems and thrive in a practical, team‑focused environment, we would love to hear from you.
Your Key Responsibilities
- Provide day‑to‑day IT support and troubleshoot user issues.
- Set up, configure and maintain PCs, laptops and hardware.
- Support Windows, Microsoft Office and legacy systems.
- Maintain systems, including email, antivirus, networking, VOIP and accounting software.
- Manage daily IT tasks, report distribution and system checks.
- Monitor backups and support data protection processes.
- Assist with programming, report writing and system improvements.
- Investigate technical issues and implement effective solutions.
- Support hardware installations and general IT maintenance.
We are looking for someone who has
- Experience in IT Support or similar technical support roles.
- A good understanding of networking fundamentals, Windows and Microsoft Office tools.
- Experience managing the full lifecycle of end‑user devices, from setup and deployment through to maintenance and replacement.
- Logical, methodical and confident problem‑solving skills with excellent attention to detail.
- Good communication skills and a strong team player.
- A willingness to learn and take on a variety of manual basic and technical tasks.
What We Offer
- A competitive salary for on a 37.5 hours per week.
- Opportunity to develop your technical skills and experience in a supportive team.
- #J-18808-Ljbffr
IT Support in Tadcaster employer: Samuel Smiths Brewery
Samuel Smiths Brewery is an excellent employer that values its employees by fostering a supportive and collaborative work culture. With opportunities for professional growth and development, you will play a pivotal role in shaping the HR function while enjoying the unique charm of working in a historic brewery setting. The company prioritises employee well-being and offers a range of benefits, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support in Tadcaster
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Samuel Smiths Brewery values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Samuel Smiths Brewery might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Samuel Smiths Brewery!
✨Direct Apply to Samuel Smiths Brewery
Let's not forget to apply directly through the Samuel Smiths Brewery website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Support in Tadcaster
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Samuel Smiths Brewery.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Samuel Smiths Brewery. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Samuel Smiths Brewery
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
