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- Tasks: Coordinate field test schedules and provide technical support for wireless network projects.
- Company: Join Samsung, a leading tech innovator shaping the future of connectivity.
- Benefits: Enjoy competitive salary, flexible working, and exclusive discounts on Samsung products.
- Why this job: Be part of a dynamic team driving cutting-edge technology and enhancing customer experiences.
- Qualifications: Bachelor's degree or equivalent experience in a related field with project coordination skills.
- Other info: Hybrid working model: 3 days onsite, 2 days remote. Join us in Staines-upon-Thames!
The predicted salary is between 36000 - 60000 £ per year.
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Position Summary
The Field Test Coordinator role is part of the Quality Assurance / Customer Experience department and focuses on managing and organising field test schedules between local project managers and the R&D/QA team. Key responsibilities include coordinating project schedules, setting milestones, providing technical support, and tracking progress to ensure timely task completion.
Role and Responsibilities
Schedule Coordination:Manage field test and project schedules between R&D/QA teams and European project managers.
Technical Support:Perform first-line technical analysis of field issues related to network services (e.g., LTE, 5G, VoLTE, IMS). Assist in log collection and preliminary root cause analysis.
Issue Resolution:Support issue reproduction and simulation in test environments.
Resource Management:Oversee personnel, equipment, and budgets to ensure project success.
Stakeholder Communication:Serve as the main point of contact for project stakeholders, providing regular updates on progress, risks, and issues.
Documentation:Maintain project documentation, including plans, timelines, reports, and meeting notes.
Problem Solving:Assist in resolving issues during project execution and implement solutions swiftly.
Skills and Qualifications
Education:Bachelor’s degree or equivalent experience in a related field.
Technical Knowledge:Solid understanding of wireless network technologies (LTE, 5G, VoLTE, etc.).
Experience:Previous experience in project coordination, management, or administration is required.
Tools Proficiency:Experience with log analysis tools (e.g., QXDM, NetMonster, Wireshark) and test automation tools.
Communication:Strong interpersonal and communication skills.
Organisation:Excellent organizational skills with the ability to manage multiple tasks simultaneously.
Employee Benefits:
Competitive salary with performance bonus up to 21.5%.
Employer pension contributions of 8.5%.
25 days paid holiday (increasing to 30 with time served).
Life assurance, medical insurance, and income protection.
Flexible benefits scheme with £600 annually to spend on benefits.
Samsung product discounts, subsidized employee restaurant, and free parking.
Location and Hybrid Working:
The role is based at Samsung R&D Institute in Staines-upon-Thames, Surrey, UK.
Samsung operates a hybrid working policy of 3 days onsite and 2 days remote weekly for most roles.
Samsung has a strict policy on trade secrets. In applying to Samsung and progressing through the recruitment process, you must not disclose any trade secrets of a previous employer.
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Field Test Coordinator employer: SAMSUNG
Contact Detail:
SAMSUNG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Test Coordinator
✨Tip Number 1
Familiarise yourself with the latest wireless network technologies, especially LTE, 5G, and VoLTE. This knowledge will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the field by attending industry events or joining relevant online forums. Building connections can provide insights into the company culture and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your experience with project coordination and management. Be ready to share specific examples of how you've successfully managed schedules and resolved issues in past roles.
✨Tip Number 4
Showcase your technical support skills by being prepared to discuss any tools you've used for log analysis, like QXDM or Wireshark. Highlighting your proficiency with these tools can set you apart from other candidates.
We think you need these skills to ace Field Test Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in project coordination and technical knowledge of wireless network technologies. Use specific examples that demonstrate your skills in managing schedules and providing technical support.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Field Test Coordinator role. Mention how your background aligns with the responsibilities outlined in the job description, particularly your experience with log analysis tools and stakeholder communication.
Showcase Problem-Solving Skills: Provide examples in your application that illustrate your problem-solving abilities. Discuss situations where you successfully resolved issues during project execution or improved processes, as this is crucial for the role.
Highlight Communication Skills: Since the role requires strong interpersonal skills, emphasise your ability to communicate effectively with various stakeholders. Include instances where you provided updates on project progress or collaborated with teams to achieve goals.
How to prepare for a job interview at SAMSUNG
✨Understand the Role
Make sure you have a clear understanding of the Field Test Coordinator role. Familiarise yourself with the key responsibilities such as schedule coordination, technical support, and stakeholder communication. This will help you answer questions confidently and demonstrate your suitability for the position.
✨Showcase Your Technical Knowledge
Since the role requires a solid understanding of wireless network technologies like LTE and 5G, be prepared to discuss your experience and knowledge in these areas. Highlight any relevant projects or tools you've used, such as log analysis tools, to show that you're technically proficient.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving skills. Think of examples from your past experiences where you successfully resolved issues during project execution. Be ready to explain your thought process and the steps you took to implement solutions swiftly.
✨Emphasise Communication Skills
As the main point of contact for project stakeholders, strong communication skills are essential. Prepare to discuss how you've effectively communicated updates, risks, and issues in previous roles. Consider sharing specific examples that highlight your interpersonal skills and ability to manage multiple tasks simultaneously.
