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For Companies At a Glance
- Tasks: Lead data analysis and reporting to boost Samsung's eStore performance across Europe.
- Company: Join Samsung Electronics, a global leader in technology and innovation.
- Benefits: Enjoy hybrid working, performance bonuses, car allowance, and exclusive product discounts.
- Why this job: Be part of a dynamic team driving sales in a fast-paced digital environment.
- Qualifications: Experience in e-commerce, strong analytical skills, and proficiency in SQL and QLIK required.
- Other info: Diversity and inclusion are core values; reasonable accommodations available.
The predicted salary is between 43200 - 72000 £ per year.
Position Summary
You will be part of the D2C Channel Management and BI team, helping to deliver Samsung Electronics revenue targets and support new sales initiatives across 17 European Subsidiaries and 32 Markets. Working with all categories and functions to deliver best-in-class reporting and analytics to drive sales across the D2C channel and related storefronts!
Role And Responsibilities
Your key responsibilities as Commercial Intelligence Senior Manager include:
- Supporting the Head of Commercial Intelligence and Insights to deliver reporting and analytics aligned with business needs, on daily, weekly, and monthly bases.
- Converting Management Plan into eStore metrics: creating divisional trading files, strategy files to monitor eStore performance, and generating actionable insights.
- Creating bottom-up eStore Strategic Plans: consolidating plans by Storefront from all Markets for visibility and accountability.
- Developing and delivering Weekly Channel Trading Packs to monitor performance and recommend contingency plans.
- Preparing weekly trading meeting reports with insights, actions, and summaries for executive review.
- Producing weekly billing reports, identifying concerns, and summarizing insights.
- Monitoring forecast trends by Market, gathering insights, and producing summaries.
- Generating quarterly reports for Business Reviews with underperforming Markets, collaborating with the Channel PIC for insights and action plans.
- Delivering Demand Generation Reports for campaigns, working with campaign leads to meet requirements and optimize performance mid-flight.
- Providing PCA analysis for each campaign, sharing learnings for future improvements.
- Collaborating with the BI team to ensure current data streams are delivered and developing new streams as needed, including alignment with Suwon Big Data Centre.
- Maintaining QLIK reporting solutions and reports to meet business needs.
- Supporting multiple channels including D2C, EPP, SMB, Shop APP, and ePromoter with reporting requirements.
- Optimizing report production for efficiency.
- Providing training and guidance to ensure effective report engagement.
Your Key People Management Responsibilities – Leading Others Only:
- Clarifying report frameworks, purposes, and metrics, and setting expectations.
- Providing direction and support to prioritize workload.
- Developing the team through regular coaching and feedback.
- Promoting inclusion and building trust within the team.
- Ensuring effective communication and cascading relevant information.
- Managing onboarding, offboarding, and the entire colleague lifecycle.
- Overseeing annual performance cycles such as goal setting, evaluations, and salary reviews.
- Ensuring team compliance with company policies and values.
What We Need For This Role
To succeed, you should have:
- Experience in e-commerce and digital data analysis.
- Proficiency with digital tools like SQL, Looker, Power Pivot, and QLIK.
- Strong analytical skills with attention to detail.
- Ability to prioritize and manage multiple projects.
- Excellent communication and presentation skills.
- A background in accounting, analytics, or numbers.
- Adaptability and proactive information sharing.
- Teamwork and high personal standards.
What does success look like?
The successful individual will manage data and deliver reports to drive sales and shape the eStore business, contributing to business delivery in a fast-paced digital environment.
The interview process includes a minimum two-stage process: initial interview reviewing experience and CV, followed by a presentation to the hiring team. Details provided in advance.
Benefits of working at Samsung include:
- Hybrid working (3 days in office, 2 days remote)
- Performance-based bonus scheme
- Car allowance
- Pension contributions
- Volunteering days
- Holiday entitlement
- Product discounts
- Shopping portal discounts
A note on equal opportunities: We are committed to diversity and provide reasonable accommodations for individuals with disabilities. Contact us for support.
Commercial Intelligence Senior Manager employer: Samsung Electronics UK
Contact Detail:
Samsung Electronics UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Intelligence Senior Manager
✨Tip Number 1
Familiarise yourself with the latest trends in e-commerce and digital data analysis. Understanding the current landscape will not only help you during interviews but also demonstrate your passion for the role.
✨Tip Number 2
Brush up on your skills with SQL, Looker, Power Pivot, and QLIK. Being proficient in these tools is crucial for the Commercial Intelligence Senior Manager role, and showcasing your expertise can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your experience with data reporting and analytics in detail. Be ready to share specific examples of how your insights have driven sales or improved performance in previous roles.
✨Tip Number 4
Practice your presentation skills, as the interview process includes a presentation to the hiring team. Make sure you can clearly communicate your ideas and insights, as this is key to succeeding in the role.
We think you need these skills to ace Commercial Intelligence Senior Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in e-commerce and digital data analysis. Emphasise your proficiency with tools like SQL, Looker, Power Pivot, and QLIK, as these are crucial for the role.
Craft a Compelling Cover Letter: In your cover letter, explain why you are passionate about the role of Commercial Intelligence Senior Manager at Samsung. Mention specific examples of how your analytical skills have driven sales or improved performance in previous positions.
Showcase Your Communication Skills: Since excellent communication and presentation skills are essential for this role, consider including examples of past experiences where you successfully communicated complex data insights to stakeholders or team members.
Prepare for the Interview: Anticipate questions related to your experience with data analysis and reporting. Be ready to discuss how you would approach creating trading packs and reports, and think about how you can demonstrate your adaptability and teamwork during the interview process.
How to prepare for a job interview at Samsung Electronics UK
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Commercial Intelligence Senior Manager. Familiarise yourself with e-commerce metrics, reporting tools like QLIK, and the importance of data analysis in driving sales.
✨Prepare for the Presentation
Since the interview includes a presentation, prepare a clear and concise overview of how you would approach the role. Use real examples from your past experience to demonstrate your analytical skills and how you've driven results.
✨Showcase Your Team Management Skills
Be ready to discuss your experience in leading teams. Highlight how you've provided direction, support, and coaching to team members, as well as how you've promoted inclusion and trust within your team.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's eStore strategy and how the Commercial Intelligence team collaborates with other departments. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
