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For Companies At a Glance
- Tasks: Lead the transformation of online shopping experiences and enhance customer journeys.
- Company: Global electronics leader with a focus on innovation and customer satisfaction.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Why this job: Make a real impact on customer experiences and drive satisfaction in a leading company.
- Qualifications: 8+ years in digital experience management and expertise in conversion rate optimisation.
- Other info: Join a passionate team dedicated to creating competitive advantages through data-driven insights.
The predicted salary is between 43200 - 72000 £ per year.
A global electronics leader in the United Kingdom is hiring a Head of Onsite Experience to enhance the customer journey across their direct-to-consumer channels. The ideal candidate will have over 8 years of experience in digital onsite experience management and proven success in conversion rate optimization and user experience strategies. This is a pivotal role aimed at transforming the online shopping experience into a competitive advantage, leading a team and driving customer satisfaction while utilizing data-driven insights.
Europe D2C Onsite Experience Lead — CRO & Loyalty in Ottershaw employer: Samsung Electronics (UK) Ltd
Contact Detail:
Samsung Electronics (UK) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Europe D2C Onsite Experience Lead — CRO & Loyalty in Ottershaw
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or case studies that highlight your experience in digital onsite management and conversion rate optimisation. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by researching the company and its competitors. Understand their customer journey and think about how you can enhance it. Bring data-driven insights to the conversation to show you're ready to make an impact.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, it’s a great way to get noticed by our hiring team.
We think you need these skills to ace Europe D2C Onsite Experience Lead — CRO & Loyalty in Ottershaw
Some tips for your application 🫡
Showcase Your Experience: Make sure to highlight your 8+ years of experience in digital onsite experience management. We want to see how you've successfully driven conversion rate optimisation and user experience strategies in your previous roles.
Be Data-Driven: Since this role is all about transforming the online shopping experience, we love candidates who can back up their claims with data-driven insights. Share specific examples where your decisions were guided by data and led to improved customer satisfaction.
Tailor Your Application: Don’t just send a generic application! We appreciate when you tailor your CV and cover letter to reflect the skills and experiences that align with the job description. Show us why you're the perfect fit for the Europe D2C Onsite Experience Lead role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Samsung Electronics (UK) Ltd
✨Know Your Stuff
Make sure you’re well-versed in the latest trends in digital onsite experience management. Brush up on conversion rate optimisation techniques and user experience strategies, as these will be key topics during your interview.
✨Showcase Your Achievements
Prepare to discuss specific examples of how you've successfully enhanced customer journeys in previous roles. Use data-driven insights to back up your claims and demonstrate how your efforts led to increased customer satisfaction.
✨Team Leadership Matters
Since this role involves leading a team, be ready to talk about your leadership style. Share experiences where you’ve motivated your team to achieve goals, and how you foster collaboration to drive results.
✨Ask Insightful Questions
Prepare thoughtful questions that show your interest in the company’s current challenges and future goals. This not only demonstrates your enthusiasm but also gives you a chance to assess if the company aligns with your values and career aspirations.
