Europe D2C Onsite Experience Lead — CRO & Loyalty in London
Europe D2C Onsite Experience Lead — CRO & Loyalty

Europe D2C Onsite Experience Lead — CRO & Loyalty in London

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the customer journey enhancement across D2C channels and develop personalisation strategies.
  • Company: A leading global electronics company focused on premium shopping experiences.
  • Benefits: Competitive salary, innovative work environment, and opportunities for professional growth.
  • Why this job: Shape the future of D2C growth in Europe and inspire cross-functional teams.
  • Qualifications: Significant digital experience management expertise and strong analytical skills.
  • Other info: Join a dynamic team dedicated to driving impactful customer loyalty.

The predicted salary is between 36000 - 60000 £ per year.

A leading global electronics company is seeking a Head of Onsite Experience in the UK to enhance the customer journey across D2C channels. This role involves leading the CRO Centre of Excellence, developing personalisation strategies, and driving customer loyalty via innovative programs.

The ideal candidate will possess significant digital experience management expertise, strong analytical skills, and a proven ability to inspire cross-functional teams. Join us to shape a premium shopping experience and drive impactful D2C growth in Europe.

Europe D2C Onsite Experience Lead — CRO & Loyalty in London employer: Samsung Electronics (UK) Ltd

As a leading global electronics company, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and innovation. Our UK team is dedicated to enhancing the customer journey, offering unique opportunities for professional development in a collaborative environment where your ideas can truly make an impact. Join us to be part of a forward-thinking organisation that values creativity and rewards excellence in driving D2C success.
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Contact Detail:

Samsung Electronics (UK) Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Europe D2C Onsite Experience Lead — CRO & Loyalty in London

Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Show off your skills! Create a portfolio or a personal website that highlights your achievements in digital experience management and customer loyalty. This is your chance to shine and demonstrate how you can enhance the customer journey.

Tip Number 3

Prepare for interviews by researching the company and its D2C strategies. Be ready to discuss how your experience aligns with their goals and how you can contribute to driving impactful growth in Europe.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Europe D2C Onsite Experience Lead — CRO & Loyalty in London

Digital Experience Management
Customer Journey Enhancement
CRO (Conversion Rate Optimisation)
Personalisation Strategies
Customer Loyalty Program Development
Analytical Skills
Cross-Functional Team Leadership
Innovative Program Implementation
D2C Growth Strategy
Impactful Communication
Project Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV speaks directly to the role of Europe D2C Onsite Experience Lead. Highlight your digital experience management expertise and any relevant projects that showcase your skills in enhancing customer journeys.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about driving customer loyalty and how your innovative ideas can shape a premium shopping experience. Be personal and engaging!

Showcase Analytical Skills: Since this role requires strong analytical skills, don’t forget to include examples of how you've used data to drive decisions in previous roles. We love seeing how you’ve made an impact through insights!

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better. Don’t miss out on this opportunity!

How to prepare for a job interview at Samsung Electronics (UK) Ltd

Know Your Customer Journey

Familiarise yourself with the customer journey specific to D2C channels. Understand how the company enhances this experience and be ready to discuss your ideas on personalisation strategies that could elevate it further.

Showcase Your Analytical Skills

Prepare to demonstrate your analytical prowess by discussing past experiences where you've used data to drive decisions. Bring examples of how you've improved conversion rates or customer loyalty through data-driven insights.

Inspire with Your Leadership Style

Think about how you can inspire cross-functional teams. Be ready to share stories that highlight your leadership style and how you've successfully collaborated with different departments to achieve common goals.

Stay Ahead of Trends

Research current trends in digital experience management and customer loyalty programmes. Be prepared to discuss how these trends can be leveraged to create a premium shopping experience and drive growth in Europe.

Europe D2C Onsite Experience Lead — CRO & Loyalty in London
Samsung Electronics (UK) Ltd
Location: London
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