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- Tasks: Lead the customer journey enhancement across D2C channels and develop personalisation strategies.
- Company: A leading global electronics company focused on premium shopping experiences.
- Benefits: Competitive salary, innovative work environment, and opportunities for professional growth.
- Why this job: Shape the future of D2C shopping and drive impactful growth in Europe.
- Qualifications: Significant digital experience management expertise and strong analytical skills.
- Other info: Inspire cross-functional teams in a dynamic and collaborative setting.
The predicted salary is between 36000 - 60000 £ per year.
A leading global electronics company is seeking a Head of Onsite Experience in the UK to enhance the customer journey across D2C channels. This role involves leading the CRO Centre of Excellence, developing personalisation strategies, and driving customer loyalty via innovative programs.
The ideal candidate will possess significant digital experience management expertise, strong analytical skills, and a proven ability to inspire cross-functional teams.
Join us to shape a premium shopping experience and drive impactful D2C growth in Europe.
Europe D2C Onsite Experience Lead — CRO & Loyalty employer: Samsung Electronics (UK) Ltd
Contact Detail:
Samsung Electronics (UK) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Europe D2C Onsite Experience Lead — CRO & Loyalty
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their D2C strategies and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your analytical skills! Be ready to discuss specific examples of how you've used data to drive decisions in previous roles. This is key for a position focused on CRO and customer loyalty.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Europe D2C Onsite Experience Lead — CRO & Loyalty
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the role of Europe D2C Onsite Experience Lead. Highlight your digital experience management expertise and any relevant projects that showcase your ability to enhance customer journeys.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about driving customer loyalty and how your innovative ideas can shape a premium shopping experience. Be sure to connect your past experiences to the responsibilities outlined in the job description.
Showcase Analytical Skills: Since this role requires strong analytical skills, don’t forget to include examples of how you've used data to drive decisions in previous roles. Whether it's through A/B testing or personalisation strategies, we want to see how you’ve made an impact!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to lead onsite experience initiatives.
How to prepare for a job interview at Samsung Electronics (UK) Ltd
✨Know Your CRO Inside Out
Make sure you brush up on your Conversion Rate Optimisation (CRO) knowledge. Be ready to discuss specific strategies you've implemented in the past and how they improved customer journeys. This will show that you’re not just familiar with the concepts but have practical experience to back it up.
✨Showcase Personalisation Strategies
Prepare examples of how you've developed personalisation strategies in previous roles. Think about how these strategies enhanced customer loyalty and engagement. Being able to articulate your thought process and results will demonstrate your capability to lead in this area.
✨Highlight Cross-Functional Leadership
This role requires inspiring cross-functional teams, so come prepared with stories that showcase your leadership skills. Discuss how you've successfully collaborated with different departments to achieve a common goal, and what impact that had on the customer experience.
✨Data-Driven Decision Making
Since strong analytical skills are key for this position, be ready to talk about how you've used data to inform your decisions. Bring examples of metrics you've tracked and how they influenced your strategies. This will highlight your ability to drive impactful D2C growth through informed choices.
