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For Companies At a Glance
- Tasks: Lead the development of innovative omni-channel propositions for B2C and B2B customers.
- Company: Join Samsung, a global leader in technology and consumer experiences.
- Benefits: Enjoy hybrid working, bonus schemes, generous holiday, and discounts on Samsung products.
- Why this job: Make a real impact by shaping customer experiences in a dynamic digital landscape.
- Qualifications: 10+ years in e-commerce or digital marketing with strong analytical and strategic skills.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
The predicted salary is between 43200 - 72000 £ per year.
Position Summary
Samsung Electronics is a global leader in innovation, shaping the future of technology and consumer experiences. With Direct-to-Consumer (D2C) growth as a key strategic priority, the D2C team is seeking an experienced Senior Proposition Manager to lead the development of compelling omni-channel propositions, services, and experiences for both B2C and B2B customers. This role is crucial in translating Samsung’s D2C vision into actionable strategies that drive customer engagement, increase conversion rates, and deliver sustainable sales growth.
Role and Responsibilities
By joining our team, you will play a central role in crafting innovative solutions that resonate with our customers across D2C channels – online and in-store. Your leadership will be instrumental in delivering impactful propositions that not only meet but exceed customer expectations, while ensuring Samsung stays ahead in the rapidly evolving digital and retail marketplace.
Your key responsibilities
- Strategy and Vision
- Define and execute the proposition roadmap aligned with Samsung’s D2C strategy
- Identify new propositions and opportunities for differentiation
- Develop measurement frameworks to track and evaluate performance to optimise existing propositions to ensure continuous improvement
- Market and Consumer Insights
- Conduct in-depth market and consumer trend analysis to inform strategic decisions and opportunities
- Benchmark competitors and assess internal capabilities to pinpoint areas for innovation
- Proposition Development, Design and Launch
- Requirements gathering and analysis to identify and prioritise proposition development
- Develop robust business cases for new initiatives working with finance teams
- Lead commercial contract negotiations with third-party partners to deliver impactful propositions
- Stakeholder Management and Governance
- Lead a matrix to manage projects from concept to market launch and post-launch optimisation
- Collaborate with senior stakeholders across D2C and broader business units to ensure support
- Manage project issues, risks and approvals to ensure seamless integration
- Report on performance metrics and track progress to drive continuous improvement
- Omni-Channel Focus
- Drive omni-channel development opportunities across all Samsung product categories (B2C and B2B)
- Ensure consistency and synergy across all touchpoints, enhancing the overall customer journey.
Skills and Qualifications
- Experience: 10+ years in e-commerce trading, proposition development, or digital marketing roles at a major brand, marketplace, retailer, agency, or consultancy
- Industry knowledge: Experience in consumer electronics is desirable but not mandatory
- Define robust DTC partnership strategy and sponsorship from senior stakeholders
- Launch new DTC direct and indirect partnerships
- Growth in strategic partnership sales and profit contribution to DTC
- Increase customer engagement and repeat purchase with Samsung Rewards loyalty programme
- Commercially astute with a strong understanding of e-commerce value levers and economics
- Experience working with 3rd parties and leading legal contract negotiations
- Self-starter, ability to work independently and be proactive
- Customer-centric mindset with expertise in customer journey mapping and problem-solving
- Proven ability to manage third-party agencies and suppliers
- Strong analytical skills (qualitative and quantitative)
- Experience in developing new proposition concepts and business cases
- Strategic thinking with attention to granular details
- Exceptional communication, presentation, and influencing skills at senior levels
- Proactive problem-solving approach with a willingness to challenge the status quo
- Skilled in Microsoft PowerPoint and Excel for data analysis and presentations
- Delivering impactful change within a complex organisation at pace
- Proactively exploring new insights and concepts to drive innovation
- Navigating ambiguity and adapting to change effectively
- Balancing strategic vision with operational execution
- Building trust and credibility with internal and external partners
- Demonstrating a collaborative approach to relationship-building
- Excelling in multi-tasking, prioritisation, and organisation
Benefits of working at Samsung include
- Hybrid working – 3 days in the office and 2 days at home per week
- Bonus scheme linked to individual, team and company performance
- Pension contribution
- Three volunteering days each year
- Holiday - 25 days plus bank holidays and an additional day off for your birthday
- Access to discounts on a wide range of Samsung products
- Access to a discount shopping portal
- Car Allowance
A note on equal opportunities
We are an equal-opportunity employer and value diversity at our Company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Senior Proposition Manager employer: Samsung Electronics Perú
Contact Detail:
Samsung Electronics Perú Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Proposition Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and engage on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching Samsung's D2C strategy and thinking about how your experience aligns with their goals. We want you to showcase your knowledge and passion for the brand, so practice articulating how you can contribute to their success.
✨Tip Number 3
Don’t just wait for job openings to pop up! Be proactive and reach out directly to hiring managers or teams at Samsung. Express your interest in the Senior Proposition Manager role and share how your skills can make a difference.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. We recommend reiterating your enthusiasm for the role and mentioning something specific from the interview that resonated with you.
We think you need these skills to ace Senior Proposition Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in e-commerce trading and proposition development. We want to see how your skills align with our D2C strategy, so don’t hold back on showcasing relevant achievements!
Showcase Your Analytical Skills: Since this role involves a lot of market analysis and performance tracking, be sure to include examples of how you've used data to drive decisions in your previous roles. We love numbers, so let’s see those metrics!
Highlight Your Leadership Experience: As a Senior Proposition Manager, you’ll need to lead projects and collaborate with various stakeholders. Share specific instances where you’ve successfully managed teams or projects, and how you navigated challenges along the way.
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Samsung Electronics Perú
✨Know Your Propositions
Before the interview, dive deep into Samsung's D2C strategy and understand their current propositions. Be ready to discuss how you can enhance these offerings or introduce new ones based on market insights. This shows your proactive approach and alignment with their vision.
✨Showcase Your Analytical Skills
Prepare to discuss specific examples where you've used data analysis to drive decisions in previous roles. Highlight your experience with market trends and consumer insights, as this is crucial for the Senior Proposition Manager role. Bring along any relevant metrics or case studies to back up your claims.
✨Master Stakeholder Management
Think of instances where you've successfully collaborated with senior stakeholders or managed complex projects. Be ready to explain your approach to building relationships and ensuring buy-in from various teams. This will demonstrate your ability to navigate Samsung's matrix structure effectively.
✨Emphasise Your Problem-Solving Mindset
Prepare to discuss challenges you've faced in proposition development and how you overcame them. Samsung values a proactive problem-solving approach, so share specific strategies you've employed to tackle ambiguity and drive innovation in your past roles.
