Demand Specialist - Contract until Nov 2026 in London

Position Summary

This role is part of SEUK MX division and will have a key part in ensuring the efficient operational management within the SCM function. The role will work within a team of SCM specialists responsible for managing the day-to-day SCM relationship with a number of key accounts. A core part of the role will be working with the sales team to ensure accurate forecasting is in place and that we run the function efficiently within established processes. In addition, project managing key activities within the program; such as new launches in channels, end of life management and ensuring correct WOS management and sell out plan adherence. This role is designed to support and develop MX OPS (demand planning) and ensuring that the work is carried out efficiently and accurately with required escalations made in time to effect change.

• Coordinating weekly/monthly sales planning collaboratively with other functional teams and to support the commercial team to meet sales targets by bringing the optimal stock in on time.
• Demand forecasting in collaboration with other teams and update in the system on a weekly basis.
• Submission for month end revenue forecast (Sokbo) and close monitor long term target planning with PM (Shillheng).
• Analysis of any business risks and to drive the required actions from across all division members.
• Leading business reviews with collaborative partners in order to build up the correct strategic relationships.
• Liaising with HQ in regards to product availability, confirming production schedules and expected shipment dates.
• Liaise with 3rd party logistics company regarding inbound/outbound including securing booking slots.
• Working with the finance team in regards to credit control/limitation, billing/invoice reference, etc.
• Analyse and report to the senior management on key SCM metrics. Understand business expectations and proactively highlight risks and opportunities.

What we need for this role

To be successful, you will possess the following skills and attributes:

• Educated to degree level or equivalent
• Excellent skills in SAP, Microsoft office packages; in particular Excel
• Strong numeracy skills
• Strong verbal, written and presentation skills
• Strong organisational skills
• Experience of creating and executing a structured channel plan and in managing that to successful conclusion
• Good project management skills, and demonstrable skills of achieving results through cross-functional teams

• Able to work in a fast-paced environment
• Structured and organised account management skill set
• Highly motivated and passionate about what they do
• Ability to analyse data and articulate clearly the trends and implications of the data
• Problem solving
• Outgoing team player

• Experience in Mobile sector
• Past demand planning experience
• Experience of working with different cultures
• Commercially astute
• Korean speaking

Successful candidate will need to understand the business and successfully carry out the day-to-day tasks. As a product matter expert, the candidate should be able to use the knowledge and provide solutions to the business.

Benefits of working at Samsung include:

• Hybrid working – 3 days in the office and 2 days at home per week
• Bonus scheme linked to individual, team and company performance
• Pension contribution
• Three volunteering days each year
• Holiday - 25 days plus bank holidays and an additional day off for your birthday
• Access to discounts on a wide range of Samsung products
• Access to a discount shopping portal
• Partner Colleagues are not eligible for Samsung Enhanced Paid Sick Leave but may be eligible for statutory payments from their payroll agency
• Up to 20 (pro-rata) Partner Absence days per calendar year to be used in times of need

A note on equal opportunities

We are an equal-opportunity employer and value diversity at our Company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.