At a Glance
- Tasks: Manage customer ledgers, verify claims, and resolve disputes efficiently.
- Company: Join a dynamic team focused on account receivables and financial operations.
- Benefits: Supportive environment with opportunities for personal and professional growth.
- Other info: Fast-paced role with varied daily tasks and a focus on teamwork.
- Why this job: Be part of a team that values learning and challenges the status quo.
- Qualifications: Strong attention to detail and problem-solving skills required.
The predicted salary is between 30000 - 40000 £ per year.
Position Summary
A highly motivated and supportive team of 25, managing all aspects of Account Receivables including credit limit management, order release, collecting outstanding monies, verification of claims, eCommerce back office, account reconciliations and cash allocations. Targeted on collections, ageing profiles and query turnaround times. Works alongside the Risk Management team and for the Director of Financial Operations. The role is busy but varied and you will find each day is different. We pride ourselves on always challenging each other and the status quo. Learning is at the heart of the team and we always keep your development as our main priority.
Role and Responsibilities
Your key responsibilities
- The role involves handling a customer ledger (either large corporate, retail, distributor, service centre, small SMEs) and ensure that their claims are verified with all relevant back up supplied to support payment.
- To handle disputes where customers claim incorrectly and resolve quickly.
- To work closely with our Collections team in AR and other related teams to ensure all claim validations are led in line with the needs of the ageing AR ledger and customer.
Key objective is to achieve or exceed Samsung KPI’s of debt > 32 days + = 16
