Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide tech support for an AI lab, set up laptops, and troubleshoot issues.
- Company: Join Samsung Electronics, a leader in innovation and technology.
- Benefits: Gain valuable experience, flexible hours, and work in a cutting-edge environment.
- Other info: Part-time role with a 6-month contract, perfect for students.
- Why this job: Be part of an exciting AI research team and enhance your tech skills.
- Qualifications: Strong knowledge of Windows and Linux OS, plus basic networking skills.
The predicted salary is between 15 - 20 £ per hour.
Samsung Electronics Perú is seeking a part-time IT Support Analyst to provide technical support for an AI research lab in Cambridge. The role involves:
- Setting up Windows laptops
- Troubleshooting technical issues
- Managing inquiries through the IT Helpdesk
Candidates should have a strong background in:
- Windows and Linux OS
- Basic Active Directory knowledge
- An understanding of networking fundamentals
This is a 6-month contract position with limited hours per week.
AI Lab IT Support Analyst — 1st Line Windows & Linux in Cambridge employer: Samsung Electronics Perú
Contact Detail:
Samsung Electronics Perú Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AI Lab IT Support Analyst — 1st Line Windows & Linux in Cambridge
✨Tip Number 1
Network like a pro! Reach out to folks in the tech community, especially those working in AI or IT support. You never know who might have a lead on a job or can give you insider tips.
✨Tip Number 2
Practice your troubleshooting skills! Set up mock scenarios where you need to solve common Windows and Linux issues. This will not only boost your confidence but also prepare you for those tricky interview questions.
✨Tip Number 3
Don’t underestimate the power of a good follow-up! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications that way!
We think you need these skills to ace AI Lab IT Support Analyst — 1st Line Windows & Linux in Cambridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Windows and Linux OS, as well as any relevant troubleshooting skills. We want to see how your background fits the role, so don’t be shy about showcasing your tech-savvy side!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the AI Lab IT Support Analyst position and how your skills can help us at Samsung Electronics. Keep it friendly and professional!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled technical issues in the past. We love seeing candidates who can think on their feet and resolve problems efficiently, especially in a fast-paced environment like ours.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Let’s get started on this journey together!
How to prepare for a job interview at Samsung Electronics Perú
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows and Linux operating systems. Be ready to discuss common troubleshooting scenarios and how you would handle them. This will show that you're not just familiar with the systems, but that you can think on your feet.
✨Familiarise Yourself with Active Directory
Since basic Active Directory knowledge is a requirement, take some time to understand its functionalities. Be prepared to explain how you would manage user accounts or troubleshoot access issues. This will demonstrate your readiness for the role.
✨Prepare for Helpdesk Scenarios
Think about potential inquiries you might receive through the IT Helpdesk. Prepare examples of how you would approach these situations, focusing on your problem-solving skills and customer service approach. This will highlight your ability to handle real-world challenges.
✨Show Enthusiasm for AI Research
Since this role supports an AI research lab, express your interest in AI technologies and how they impact IT support. Share any relevant experiences or projects you've worked on that relate to AI. This will help you stand out as a candidate who is genuinely excited about the work.