Temporary Assistant Store Manager - Customer Experience Lead in London

Temporary Assistant Store Manager - Customer Experience Lead in London

London Temporary 25650 - 31350 £ / year (est.) No working from home possible
SAMSONITE

At a Glance

  • Tasks: Support the Store Manager, drive sales, and ensure a customer-friendly store environment.
  • Company: Join the iconic Samsonite team in the heart of London.
  • Benefits: Gain valuable retail experience and develop leadership skills.
  • Other info: Fixed-term contract with potential for growth in a vibrant retail setting.
  • Why this job: Be part of a dynamic team and enhance customer experiences.
  • Qualifications: Strong customer service skills and hands-on leadership experience.

The predicted salary is between 25650 - 31350 £ per year.

Samsonite Oxford Street Store is seeking an Assistant Store Manager for a fixed-term contract of 3–6 months.

The role involves supporting the Store Manager, driving sales, and maintaining a visually appealing, customer‑centric store in central London.

The position requires hands-on leadership, strong customer service skills, and the ability to manage stock, merchandising, and day-to-day store operations while upholding Samsonite standards.

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Temporary Assistant Store Manager - Customer Experience Lead in London employer: SAMSONITE

Samsonite is an excellent employer that values its employees by fostering a dynamic and supportive work culture in the heart of Bicester. With a focus on personal growth and development, team members are encouraged to enhance their skills while enjoying the unique advantage of working for a globally recognised brand in the travel industry. Employees benefit from flexible working hours and a collaborative environment that celebrates passion for travel and exceptional customer service.

SAMSONITE

Contact Details:

SAMSONITE Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Temporary Assistant Store Manager - Customer Experience Lead in London

Get Your Foot in the Door Early

In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!

Utilise Local Connections

Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!

Show Off Your Availability

Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!

Be Ready for On-the-Spot Interviews

When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!

We think you need these skills to ace Temporary Assistant Store Manager - Customer Experience Lead in London

Communication Skills
Adaptability
Problem-Solving Skills
Customer Service
Attention to Detail
Time Management
Teamwork

Some tips for your application 🫡

Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.

Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!

Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.

Tailor Your Application to SAMSONITE:Don’t forget to personalise your application for SAMSONITE! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.

How to prepare for a job interview at SAMSONITE

Show Off Your Customer Service Skills

In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.

Brush Up on Product Knowledge

Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that SAMSONITE offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.

Flexibility is Key

Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.

Demonstrate Team Spirit

Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at SAMSONITE and contribute positively during your temporary stint.