Store Lead & Customer Experience Champion (30h) in Kent
Store Lead & Customer Experience Champion (30h)

Store Lead & Customer Experience Champion (30h) in Kent

Kent Part-Time 20000 - 25000 £ / year (est.) No home office possible
SAMSONITE

At a Glance

  • Tasks: Assist the Store Manager, ensure top-notch customer service, and manage stock efficiently.
  • Company: Join SAMSONITE, a leading brand in retail with a dynamic team.
  • Benefits: Flexible hours, team environment, and opportunities for growth.
  • Other info: Be part of a vibrant team and help shape the customer experience.
  • Why this job: Make a real impact in retail while developing your leadership skills.
  • Qualifications: Retail experience, ability to work under pressure, and a team-oriented mindset.

The predicted salary is between 20000 - 25000 £ per year.

SAMSONITE is hiring a Store Supervisor (30 hours/week) for their Ashford Store. The role involves assisting the Store Manager with daily operations, ensuring excellent customer service, and managing stock effectively.

Ideal candidates will have retail experience, be able to work under pressure, and demonstrate flexibility and a team-oriented attitude. This position requires engaging with customers, maintaining store standards, and achieving sales targets.

Join SAMSONITE to be part of a dynamic team and make a difference in retail operations.

Store Lead & Customer Experience Champion (30h) in Kent employer: SAMSONITE

At SAMSONITE, we pride ourselves on fostering a vibrant work culture that values teamwork and customer engagement. As a Store Lead & Customer Experience Champion in our Ashford location, you'll benefit from comprehensive training and growth opportunities, all while being part of a brand renowned for its commitment to quality and innovation. Join us to not only enhance your retail skills but also to contribute to a company that truly values its employees and their development.
SAMSONITE

Contact Detail:

SAMSONITE Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Store Lead & Customer Experience Champion (30h) in Kent

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on SAMSONITE. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their dynamic environment.

✨Tip Number 2

Practice your customer service skills! Since the role is all about ensuring excellent customer experiences, think of examples from your past retail experience where you went above and beyond for a customer. Be ready to share these stories during your interview.

✨Tip Number 3

Show off your teamwork spirit! SAMSONITE is looking for someone who can work well under pressure and be flexible. Prepare to discuss how you've collaborated with others in previous roles and how you handle challenges as part of a team.

✨Tip Number 4

Apply through our website! We encourage you to submit your application directly on our site. It’s a great way to ensure your application gets noticed and shows your enthusiasm for joining the SAMSONITE family.

We think you need these skills to ace Store Lead & Customer Experience Champion (30h) in Kent

Retail Experience
Customer Service
Stock Management
Sales Target Achievement
Teamwork
Flexibility
Pressure Management
Store Standards Maintenance
Operational Assistance

Some tips for your application 🫡

Show Your Retail Experience: Make sure to highlight any retail experience you have in your application. We want to see how you've handled customer interactions and managed stock in previous roles, as this will show us you're ready for the Store Lead position.

Demonstrate Team Spirit: Since this role is all about teamwork, let us know how you've collaborated with others in past jobs. Share examples of how you’ve contributed to a positive team environment and tackled challenges together.

Be Customer-Centric: We’re looking for someone who truly understands the importance of excellent customer service. In your application, give us a glimpse of how you’ve gone above and beyond for customers in the past. This will help us see your passion for creating great experiences.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at SAMSONITE.

How to prepare for a job interview at SAMSONITE

✨Know Your Retail Stuff

Make sure you brush up on your retail knowledge before the interview. Understand SAMSONITE's products and their unique selling points. This will help you demonstrate your passion for the brand and show that you're ready to engage with customers effectively.

✨Showcase Your Customer Service Skills

Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to help a customer or resolved a tricky issue. This will highlight your ability to maintain high standards and achieve sales targets.

✨Demonstrate Team Spirit

Since this role requires a team-oriented attitude, be ready to discuss your experiences working in a team. Share stories that showcase your flexibility and how you’ve contributed to a positive team environment, especially under pressure.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the store’s goals, team dynamics, or how they measure success. This shows your genuine interest in the role and helps you understand if it’s the right fit for you.

Store Lead & Customer Experience Champion (30h) in Kent
SAMSONITE
Location: Kent

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