At a Glance
- Tasks: Deliver exceptional customer service and drive sales for a global travel brand.
- Company: Join Samsonite, a leader in innovative travel solutions.
- Benefits: Flexible part-time hours with opportunities for overtime and a dynamic work environment.
- Other info: Great opportunity to grow your career in a supportive team atmosphere.
- Why this job: Be the face of a renowned brand and help customers find their perfect travel solutions.
- Qualifications: Retail experience preferred; passion for travel and strong communication skills are essential.
The predicted salary is between 10 - 12 £ per hour.
Position: Part time Sales Advisor (8 hours per week) with opportunity to work overtime.
Location: Samsonite Braintree Store, Charter Way, Chapel Hill, Braintree CM77 8YH
Availability: End of May 2026
Job Purpose: As a sales advisor at Samsonite, you will be the face of a globally recognised brand known for innovation, durability, and style in travel solutions. Your role is to deliver exceptional customer service, drive sales, and embody the Samsonite brand values in every customer interaction.
- Customer Service / Sales
- Provide customer travel needs and recommend Samsonite products that best suit their lifestyle.
- Provide accurate information about product features, warranties, and after-sales services.
- Apply the Smiles Selling Standards and follow Samsonite's customer engagement process.
- Build customer loyalty and encourage repeat purchases through personalised service.
- Deliver inspiring service that reflects Samsonite's commitment to excellence.
- Store Performance & Analysis
- Stay informed of all store communications and brand updates.
- Understand store budgets, targets, and KPIs.
- Share insights and feedback that contribute to Samsonite's retail success.
- Stock Management
- Ensure backup stock and stockrooms are kept in order.
- Follow procedures for stock control.
- Minimise losses and support shrinkage goals.
- Operations
- Adhere to Samsonite's operational policies (e.g., cash handling, health & safety).
- Complete required paperwork accurately and on time.
- Maintain store cleanliness and a welcoming environment aligned with Samsonite's brand image.
- Perform duties as requested by Store Manager.
- Help keep environmental policies in line with Green Mark.
- Merchandising, Marketing & Promotions
- Maintain visual merchandising and window displays to Samsonite's global standards.
- Stay informed about current promotions and marketing campaigns.
- Communications
- Communicate clearly and courteously with customers and team members.
- Share market trends and customer feedback with Store Manager.
- Follow Samsonite's dress code and grooming standards.
- Act as a brand ambassador for Samsonite.
Reporting Line: Reports directly to the Store Manager.
Skills Required:
- Ability to stand, bend, lift up to 15kg, and use ladders.
- Computer literate.
- Previous retail experience, preferably in premium or travel goods.
- Ability to work under pressure.
- Sales-oriented mindset.
- Passion for travel and brand sensibility.
- Flexibility and adaptability.
Premium Travel Retail Sales Advisor (Part-Time) in Essex employer: SAMSONITE
At Samsonite, we pride ourselves on being an exceptional employer that values innovation and customer service. Our Braintree store offers a dynamic work environment where you can grow your skills in retail while representing a globally recognised brand. With flexible part-time hours, opportunities for overtime, and a commitment to employee development, we ensure that our team members thrive both personally and professionally in a supportive and engaging atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Premium Travel Retail Sales Advisor (Part-Time) in Essex
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into Samsonite's history, values, and product range. This way, you can show off your passion for travel and how you embody their brand ethos during your chat.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate how you'd handle different customer needs. Remember, it's all about delivering that exceptional service that keeps customers coming back for more.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to get insider tips about the store culture and what they look for in a Sales Advisor. Plus, it shows you're genuinely interested in being part of the team!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can keep an eye on any updates or new opportunities that pop up at Samsonite. Let’s get you that job!
We think you need these skills to ace Premium Travel Retail Sales Advisor (Part-Time) in Essex
Some tips for your application 🫡
Show Your Passion for Travel:When writing your application, let your love for travel shine through! Share any personal experiences or stories that highlight why you're excited about working with a brand like Samsonite. We want to see your enthusiasm!
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Sales Advisor role. Highlight relevant retail experience and skills that align with the job description. We appreciate when candidates take the time to connect their background to what we’re looking for.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We value clarity, so make it easy for us to see why you’d be a great fit for the team!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at SAMSONITE
✨Know the Brand Inside Out
Before your interview, make sure you research Samsonite thoroughly. Understand their product range, brand values, and what sets them apart in the travel retail market. This knowledge will help you demonstrate your passion for the brand and how you can embody its values in customer interactions.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you provided exceptional customer service. Think about times when you went above and beyond to meet a customer's needs or resolved a difficult situation. This will show that you have the right mindset for a sales advisor role.
✨Be Ready to Discuss Sales Strategies
Since this role is sales-oriented, be prepared to discuss how you would drive sales and build customer loyalty. Think about techniques like the Smiles Selling Standards and how you can apply them in real scenarios. Showing that you have a proactive approach to sales will impress the interviewers.
✨Dress the Part
As a brand ambassador for Samsonite, your appearance matters. Dress smartly and in line with the brand's image for your interview. This not only shows respect for the company but also gives you a chance to demonstrate your understanding of their dress code and grooming standards.
