At a Glance
- Tasks: Provide exceptional customer service and maximise sales in a vibrant retail environment.
- Company: Join the iconic Samsonite team at Clarks Village.
- Benefits: Flexible part-time hours, competitive pay, and a fun work atmosphere.
- Other info: Great opportunity for career growth and skill development.
- Why this job: Be part of a brand that values customer experience and teamwork.
- Qualifications: Friendly attitude and a passion for helping customers.
Position: Sales Advisor (8 hours per week)
Location: Samsonite Store, Clarkes Village, Unit 44, Clarks Village, Farm Rd, Street BA16 0BB
Availability: Immediately
Job Purpose
As a Sales Advisor at Samsonite, you will be the face of a globally recognized brand known for innovation, durability, and style in travel solutions. Your role is to deliver exceptional customer service, drive sales, and embody the Samsonite brand values in every customer interaction.
Customer Service
- Identify customer travel needs and recommend Samsonite products that best suit their lifestyle.
- Provide accurate information about product features, warranties, and after-sales services.
- Apply the Smiles Selling Standards and follow Samsonite’s customer engagement process.
- Build customer loyalty and encourage repeat purchases through personalized service.
- Deliver inspiring service that reflects Samsonite’s commitment to excellence.
Store Performance & Analysis
- Stay informed of all store communications and brand updates.
- Understand store budgets, targets, and KPIs.
- Share insights and feedback that contribute to Samsonite’s retail success.
Stock Management
- Ensure accurate pricing and premium presentation of Samsonite products.
- Follow procedures for stock control.
- Minimize losses and support shrinkage goals.
Operations
- Adhere to Samsonite’s operational policies (e.g., cash handling, health & safety).
- Complete required paperwork accurately and on time.
- Maintain store cleanliness and a welcoming environment aligned with Samsonite’s brand image.
- Perform duties as requested by the Store Manager.
- Help keeping environmental policies in line with Green Mark .
Merchandising, Marketing & Promotions
- Maintain visual merchandising and window displays to Samsonite’s global standards.
- Stay informed about current promotions and marketing campaigns.
Communication
- Communicate clearly and courteously with customers and team members.
- Share market trends and customer feedback with the Store Manager.
- Follow Samsonite’s dress code and grooming standards.
- Act as a brand ambassador for Samsonite.
Reporting Line
Reports directly to the Store Manager.
Sales Advisor in Street employer: Samsonite International S.A
At Samsonite, we pride ourselves on being an exceptional employer that values operational excellence and team performance. Our Store Managers enjoy a supportive and inclusive work culture, with ample opportunities for personal and professional growth, all while working in a vibrant retail environment that champions customer satisfaction and brand integrity. With competitive benefits and a commitment to sustainability, joining our team means being part of a forward-thinking company that truly cares about its employees and the communities we serve.
Contact Details:
Samsonite International S.A Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor in Street
✨Tip Number 1
Get to know the company inside out! Before your interview, check out Samsonite's products and values. This way, you can show off your knowledge and passion for their brand, which will definitely impress the hiring team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how you can provide exceptional customer service and handle complaints, just like the job description mentions.
✨Tip Number 3
Dress to impress! Make sure you look sharp and professional when you go for your interview. A neat appearance shows that you take the role seriously and are ready to represent the brand well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Advisor in Street
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see how you can project a positive image of the company and connect with customers. Don’t be afraid to share a bit about yourself and why you’re excited about this role.
Tailor Your Experience:Make sure to highlight any relevant experience you have in customer service or sales. We love seeing how your past roles have prepared you to offer exceptional service at our Samsonite store. Be specific about your achievements and how they relate to the job description.
Keep It Professional:While we want to see your personality, it’s also important to maintain a professional tone. Use clear language and check for spelling and grammar mistakes. A polished application shows us that you take this opportunity seriously!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your details!
How to prepare for a job interview at Samsonite International S.A
✨Know Your Products
Before the interview, make sure you familiarise yourself with Samsonite's product range. Understand the features and benefits of their luggage and accessories. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Customer Service Scenarios
Prepare for potential customer service scenarios that may come up during the interview. Think about how you would handle difficult customers or complaints. Practising these responses can demonstrate your problem-solving skills and ability to maintain a positive shopping experience.
✨Dress to Impress
Since appearance is key in retail, ensure you dress smartly for the interview. Aim for a neat and tidy look that aligns with the company’s dress policy. This shows that you understand the importance of maintaining a professional image, which is crucial for a Sales Advisor.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about sales targets, team dynamics, or training opportunities. This not only shows your enthusiasm for the position but also helps you gauge if the company is the right fit for you.
