At a Glance
- Tasks: Deliver exceptional customer service and drive sales for a global travel brand.
- Company: Join the iconic Samsonite team known for innovation and style.
- Benefits: Flexible part-time hours with opportunities for overtime and career growth.
- Other info: Exciting work environment with a focus on personal development.
- Why this job: Be the face of a renowned brand and make a difference in customer experiences.
- Qualifications: Passion for customer service and a knack for sales.
The predicted salary is between 10 - 12 € per hour.
Position: Part time Sales Advisor (8 hours per week) with opportunity to work overtime.
Location: Samsonite Braintree Store, Charter Way, Chapel Hill, Braintree CM77 8YH.
Availability: End of May 2026.
Job Purpose
As a sales advisor at Samsonite, you will be the face of a globally recognised brand known for innovation, durability, and style in travel solutions. Your role is to deliver exceptional customer service, drive sales, and embody the Samsonite brand values in every customer interaction.
Customer Service/Sales
- Provide customer travel needs and recommend Samsonite products that best suit their lifestyle.
- Provide accurate information about product features, warranties, and after-sales services.
- Apply the Smiles Selling Standards and follow Samsonite's customer engagement process.
- Build customer loyalty and encourage repeat purchases through personalised service.
- Deliver inspiring service that reflects Samsonite's commitment to excellence.
Sales Advisor employer: Samsonite International S.A
At Samsonite, we pride ourselves on being an excellent employer that values our employees' growth and well-being. Working as a Sales Advisor in our Braintree store offers you the chance to be part of a dynamic team within a globally recognised brand, where exceptional customer service is at the heart of what we do. With flexible working hours, opportunities for overtime, and a supportive work culture that encourages personal development, you'll find a rewarding environment that celebrates innovation and excellence in travel solutions.
Contact Detail:
Samsonite International S.A Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Get to know the brand inside out! Research Samsonite's products and values so you can chat confidently about them during your interview. This shows you're genuinely interested and ready to embody their brand.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to recommend products or handle tricky situations. Role-playing with a friend can help you feel more prepared and relaxed when it counts.
✨Tip Number 3
Dress the part! When you go for your interview, wear something that reflects the style and professionalism of Samsonite. First impressions matter, and looking sharp can give you an edge.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Show Your Passion for Travel:When writing your application, let us know why you love travel and how Samsonite products fit into that passion. Share any personal experiences that highlight your enthusiasm for helping customers find the perfect travel solutions.
Highlight Your Customer Service Skills:We want to see how you’ve gone above and beyond in previous roles to provide exceptional customer service. Use specific examples to demonstrate your ability to engage with customers and create memorable experiences.
Be Authentic and Personable:Your application should reflect your personality! We’re looking for someone who can embody the Samsonite brand values, so don’t be afraid to let your unique voice shine through in your writing.
Apply Through Our Website:Make sure to submit your application through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Samsonite International S.A
✨Know the Brand Inside Out
Before your interview, make sure you research Samsonite thoroughly. Understand their product range, brand values, and what sets them apart in the travel solutions market. This knowledge will help you demonstrate your passion for the brand and how you can embody its values in customer interactions.
✨Practice Your Customer Service Skills
As a Sales Advisor, exceptional customer service is key. Prepare for role-play scenarios where you might need to recommend products based on customer needs. Think about how you would apply the Smiles Selling Standards and engage customers effectively. Practising these skills will give you confidence during the interview.
✨Showcase Your Sales Experience
Be ready to discuss any previous sales experience you have, even if it’s informal. Highlight specific examples where you successfully drove sales or built customer loyalty. This will show that you understand the importance of sales performance and how to achieve it in a retail environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This not only shows your interest in the position but also helps you determine if it’s the right fit for you.
