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For Companies At a Glance
- Tasks: Manage orders, communicate with customers, and handle after-sales support.
- Company: Join the iconic Samsonite team at their UK Head Office.
- Benefits: Enjoy a structured workweek with potential for growth and development.
- Why this job: Be part of a dynamic team that values innovation and customer satisfaction.
- Qualifications: Experience with order management systems is a plus; strong communication skills are essential.
- Other info: This role is perfect for those looking to kickstart their career in sales administration.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Position: UK Sales Administrator / 37.50 hours per week (Monday-Friday)
Location: Samsonite Head Office, 5 The Square, Stockley Park, Uxbridge, Middlesex, UB11 1ET
Availability: As soon as possible
JOB DESCRIPTION: Sales Administrator
Responsibilities
- Order Management
- Enter orders into the SAP system.
- Communicate order confirmations, including handling out-of-stock situations and providing estimated time of arrival (ETA).
- Verify and check prices for accuracy.
- Financial Documentation
- Generate proforma invoices.
- Customer Interaction
- Book orders with customers, noting that many clients use unique methods or portals. Prior experience with such systems is beneficial.
- After-Sales Support
- Handle all after-sales services.
- Wholesale Channel Knowledge
- Demonstrate understanding and experience in the wholesale channel.
- Administrative Tasks
- Complete new line forms for customers.
- Provide product images as needed.
Monitor seasonal orders for all brands
Additional Obligations
- To assist management with various duties as required
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Sales Administrator employer: Samsonite International S.A
Contact Detail:
Samsonite International S.A Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator
✨Tip Number 1
Familiarise yourself with SAP systems, as this is crucial for the role. If you have experience using similar order management software, be ready to discuss how those skills can transfer to SAP.
✨Tip Number 2
Brush up on your communication skills, especially in handling customer interactions. Be prepared to share examples of how you've effectively managed customer expectations and resolved issues in previous roles.
✨Tip Number 3
Gain a solid understanding of the wholesale channel. Research common practices and challenges in this area so you can demonstrate your knowledge during the interview.
✨Tip Number 4
Showcase your organisational skills by preparing examples of how you've successfully managed multiple administrative tasks simultaneously. This will highlight your ability to handle the diverse responsibilities of a Sales Administrator.
We think you need these skills to ace Sales Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales administration, particularly with order management and customer interaction. Use keywords from the job description to catch the employer's attention.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the wholesale channel and your ability to handle after-sales support. Mention any specific experience with SAP systems or similar order management tools.
Highlight Relevant Skills: In your application, emphasise skills such as attention to detail, communication, and organisational abilities. These are crucial for managing orders and financial documentation effectively.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which is vital for a Sales Administrator role.
How to prepare for a job interview at Samsonite International S.A
✨Know Your SAP Basics
Familiarise yourself with the SAP system, as it's crucial for order management. Be prepared to discuss any previous experience you have with similar systems or how you would approach learning new software.
✨Understand Order Management
Brush up on the order management process, including how to handle out-of-stock situations and communicate effectively with customers. You might be asked to provide examples of how you've managed orders in the past.
✨Demonstrate Customer Interaction Skills
Since the role involves booking orders and after-sales support, think of specific instances where you've successfully interacted with customers. Highlight your ability to adapt to different client methods or portals.
✨Showcase Your Administrative Skills
Prepare to discuss your experience with administrative tasks, such as completing new line forms and monitoring orders. Being organised and detail-oriented is key, so share examples that demonstrate these qualities.
