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- Tasks: Lead daily store operations and deliver top-notch customer service.
- Company: Join the global leader in travel gear, Samsonite International.
- Benefits: Flexible 30-hour work week with competitive pay and growth opportunities.
- Other info: Exciting environment with a focus on achieving sales targets.
- Why this job: Shape customer experiences and lead a dynamic team in retail.
- Qualifications: Retail management experience and strong leadership skills required.
The predicted salary is between 24000 - 30000 £ per year.
Samsonite International S.A is seeking a Store Supervisor for their Ashford Store. The role involves assisting in daily store operations, managing customer service, and training staff to ensure peak performance. You will work closely with the Store Manager to achieve sales targets, maintain store standards, and enhance customer experience.
The ideal candidate has a background in retail management and excels in team leadership. Flexible work hours of 30 per week are required, with a strong focus on achieving results and maintaining high store standards.
Store Supervisor (30h) – Customer Service & Ops Lead in Ashford employer: Samsonite International S.A
Contact Detail:
Samsonite International S.A Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Supervisor (30h) – Customer Service & Ops Lead in Ashford
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who have experience with customer service and operations. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to team leadership and store management. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for customer service during interviews. Share specific examples of how you've enhanced customer experiences in previous roles. This will demonstrate your commitment to maintaining high store standards.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Store Supervisor (30h) – Customer Service & Ops Lead in Ashford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your retail management experience and any relevant skills. We want to see how you can lead a team and enhance customer service, so don’t hold back on those achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Store Supervisor role. Share specific examples of how you've managed teams or improved customer experiences in the past.
Show Your Passion for Retail: Let us know why you love working in retail! Whether it's the thrill of achieving sales targets or the joy of helping customers, showing your enthusiasm can really make your application stand out.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Samsonite International S.A
✨Know the Company Inside Out
Before your interview, make sure you research Samsonite International S.A thoroughly. Understand their products, values, and what sets them apart in the retail industry. This knowledge will help you demonstrate your genuine interest in the company and how you can contribute to their success.
✨Showcase Your Leadership Skills
As a Store Supervisor, you'll be leading a team, so be prepared to discuss your leadership style and experiences. Think of specific examples where you've successfully managed a team or resolved conflicts. This will show that you have the skills needed to train staff and maintain high store standards.
✨Prepare for Customer Service Scenarios
Customer service is key in this role, so expect questions about how you would handle various customer situations. Prepare some scenarios from your past experience where you turned a negative customer experience into a positive one. This will highlight your problem-solving skills and commitment to enhancing customer experience.
✨Demonstrate Your Flexibility
With flexible work hours being a requirement, be ready to discuss your availability and willingness to adapt to the store's needs. Show that you're not only committed to achieving sales targets but also to supporting the team during busy periods or special events.