Samsic UK Security is looking for a professional, reliable and customer-focused Regional Security & Front of House Officer to support our client sites in Newport. This is a great opportunity for someone who enjoys working in a professional front-of-house environment, takes pride in delivering excellent customer service, and can maintain a calm, visible and reassuring security presence. The successful candidate will support multiple sites, so flexibility and a positive attitude are essential. Full site training will be provided. Due to the nature of the site, the successful candidate must be eligible to obtain SC Clearance. This will require a full checkable history and may include residency and nationality requirements in line with client vetting standards.
Working Pattern
You will be contracted to work 40 hours per week on a rota basis. Flexibility is required as shifts may include:
- Days, Nights and weekends 4 to 5 days a week.
- Bank Holidays
- Cover a site in Newport.
- overtime will be available.
Rota details and site coverage requirements will be discussed during the interview process.
Duties
As a Regional Security & Front of House Officer, your duties will include:
- Providing a professional meet-and-greet service to visitors, staff and contractors
- Delivering excellent customer service at all times
- Managing enquiries in a polite, calm and professional manner
- Maintaining a smart, alert and visible security presence
- Monitoring and managing site systems within the security control base
- Completing accurate reports and incident logs when requiredSupporting access control and visitor management procedures
- Acting as a professional ambassador for Samsic UK Security and the client
- Liaising effectively with the client, site teams and Contract Manager
- Following site procedures, assignment instructions and health and safety requirements
We are looking for someone who is professional, dependable and confident working in a customer-facing security role.
Requirements
- A valid SIA Door Supervisor or Security Guarding Licence
- Excellent verbal communication skills
- A polite, approachable and professional manner
- Strong customer service skills
- Good attention to detail
- Basic computer literacy
- Good written English for reports and daily logs
- A flexible approach to working hours and site coverage
- A smart and professional appearance
- The ability to remain calm and professional under pressure
- A full 5-year checkable work history
Essential Requirements
- Hold a current SIA Licence
- Have the right to work full time in the UK
- Be fluent in spoken and written English
- Be able to provide a full 5-year checkable history
- Be willing to complete SC Clearance vetting
- Be flexible to support multiple sites across the South Coast
Permanent full-time employment
Benefits
- Full site training
- Uniform provided
- SIA licence support
- Pension scheme
- Reward and recognition scheme
- Career development opportunities
- Apprenticeship scheme available
- Strong management support
- Opportunity to gain experience within a professional, secure client environment
- Pay rate is £13.21.
Regional Security & Front of House Officer employer: Samsic UK
Samsic UK is an excellent employer, offering a supportive work culture that prioritises employee well-being and professional growth. With competitive benefits including a generous holiday allowance, performance bonuses, and opportunities for training and development, employees are empowered to thrive in their roles while making a meaningful impact in the community of Aberdeen.
