Key Account Director - FM Services at Samsic UK in London

Key Account Director - FM Services at Samsic UK in London

London Full-Time 80000 - 85000 £ / year (est.) Home office (partial)
Samsic uk

At a Glance

  • Tasks: Drive strategic growth and build major client partnerships in FM services.
  • Company: Award-winning international provider of commercial cleaning and integrated services.
  • Benefits: Competitive salary, generous holiday, flexible working, and career progression.
  • Other info: Join a dynamic team where your contributions are genuinely valued.
  • Why this job: Shape impactful partnerships and influence business growth in a values-driven environment.
  • Qualifications: 3-5 years in soft FM sales with strong relationship-building skills.

The predicted salary is between 80000 - 85000 £ per year.

Location: London & South

Salary: £80,000 -- £85,000 basic | £135,000 -- £145,000 OTE

Car Allowance Benefits

Lead Strategic Growth. Shape Major Client Partnerships. Drive Real Impact.

Are you a high-performing sales leader with a proven track record in soft FM services? Do you thrive on building strategic relationships, winning major contracts, and influencing at senior stakeholder level?

We're an award-winning international provider of commercial cleaning, security and integrated soft services, trusted by some of the world's largest FM organisations. Following our recognition as "Best Company to Work For" at the European Cleaning & Hygiene Awards 2025, we're continuing to invest in ambitious people who want to make a genuine impact.

This is a standout opportunity for an experienced Key Account Director to join a high-growth, values-driven business and play a pivotal role in expanding and strengthening our Key Account portfolio across London and the South.

Why Join Us?

  • Employee Investment
  • Customer Engagement
  • ESG Commitment
  • Service Excellence
  • Innovation

We believe exceptional people create exceptional customer experiences --- and we give our teams the support, autonomy and platform to succeed.

The Opportunity

As Key Account Director, you'll take ownership of a strategic portfolio of high-value accounts, developing long-term partnerships while identifying and securing new business opportunities within and beyond your client base.

You'll work closely with senior decision-makers, lead complex sales cycles, and collaborate across bids, operations and marketing teams to deliver tailored, high-impact solutions. This is a hybrid role with regular presence at client offices across London (typically 1--2 days per week).

What You'll Be Doing

  • Driving Revenue & Growth
    • Deliver and exceed an annual sales target of £3m while maintaining strong profitability
    • Build and manage a qualified pipeline exceeding £9m on a rolling three-month basis
    • Identify, develop and secure new opportunities across cleaning, security and soft FM services
    • Lead negotiations and complex contract discussions through to successful award
  • Building Strategic Relationships
    • Develop trusted partnerships with stakeholders at every level
    • Attend industry networking events, conferences and customer engagement activities
    • Conduct site visits and create innovative, commercially competitive service solutions
  • Leading & Influencing
    • Support and mentor members of the wider sales team
    • Contribute to bids, proposals and sales strategy presentations
    • Step into leadership responsibilities in the absence of the Sales Director when required
  • Maintaining Excellence
    • Ensure all opportunities and activity are accurately maintained within Salesforce CRM
    • Collaborate closely with bids, proposals and marketing functions to maximise conversion
    • Uphold company standards across compliance, H&S, quality and environmental management

What We're Looking For

Essential Experience

  • 3--5 years' experience selling soft FM or integrated facilities solutions
  • Strong background in new business acquisition at Key Account Manager or Director level
  • Proven ability to influence and build relationships with senior stakeholders
  • Commercially driven with a strong track record of achieving growth targets
  • Excellent communication, presentation and negotiation skills
  • Strong Excel and commercial reporting capability

Desirable Experience

  • Experience writing or contributing to winning bids and proposals
  • Creative and solution-focused approach to sales strategy

The Package

  • £80,000 -- £85,000 basic salary
  • £135,000 -- £145,000 OTE
  • Car or car allowance
  • 35 days holiday including bank holidays
  • Travel expenses covered
  • Flexible and hybrid working
  • Career progression within a growing international business

Ready to Make Your Mark?

This is more than a sales role --- it's an opportunity to shape strategic partnerships, influence business growth, and join a company where your contribution is genuinely valued.

If you're an ambitious, relationship-led sales professional ready for your next challenge, we'd love to hear from you.

Key Account Director - FM Services at Samsic UK in London employer: Samsic uk

Samsic UK is an award-winning international provider of commercial cleaning and integrated soft services, recognised as 'Best Company to Work For' at the European Cleaning & Hygiene Awards 2025. We foster a dynamic work culture that prioritises employee investment, innovation, and service excellence, offering our teams the autonomy and support needed to thrive. With a strong commitment to career progression and a hybrid working model, this is an exceptional opportunity for a Key Account Director to make a significant impact in a high-growth environment across London and the South.

Samsic uk

Contact Details:

Samsic uk Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Key Account Director - FM Services at Samsic UK in London

Tip Number 1

Network like a pro! Attend industry events and conferences to meet potential clients and decision-makers. Building those relationships face-to-face can really set you apart from the competition.

Tip Number 2

Showcase your expertise! Prepare a portfolio of your past successes in soft FM services. When you get the chance to chat with stakeholders, share specific examples of how you've driven growth and built partnerships.

Tip Number 3

Be proactive! Don’t wait for opportunities to come to you. Reach out to potential clients directly, and don’t hesitate to follow up after meetings. A little persistence can go a long way in securing those key accounts.

Tip Number 4

Utilise our website! Apply through StudySmarter to access exclusive resources and tips tailored for roles like Key Account Director. We’re here to help you land that dream job!

We think you need these skills to ace Key Account Director - FM Services at Samsic UK in London

Sales Leadership
Strategic Relationship Building
New Business Acquisition
Stakeholder Engagement
Negotiation Skills
Communication Skills
Presentation Skills

Some tips for your application 🫡

Tailor Your CV:Make sure your CV speaks directly to the Key Account Director role. Highlight your experience in soft FM services and any major contracts you've secured. We want to see how you can drive growth and build relationships!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've influenced senior stakeholders and led successful sales strategies.

Showcase Your Achievements:Quantify your successes! Whether it's exceeding sales targets or building strategic partnerships, we love numbers. Let us know how you've made an impact in your previous roles.

Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates. We can't wait to hear from you!

How to prepare for a job interview at Samsic uk

Know Your Numbers

As a Key Account Director, you'll need to demonstrate your ability to drive revenue and growth. Be prepared to discuss specific sales targets you've achieved in the past, how you built your pipeline, and any strategies you used to exceed those goals. Numbers speak volumes, so have them at your fingertips!

Build Relationships Before the Interview

Since this role involves developing strategic partnerships, it’s crucial to show that you can build relationships. Try to connect with current or former employees on LinkedIn or attend industry events where you might meet them. This will give you insights into the company culture and help you tailor your responses during the interview.

Master the Art of Negotiation

Negotiation skills are key for this position. Prepare examples of complex negotiations you've led, focusing on how you navigated challenges and secured successful outcomes. Practising these scenarios can help you articulate your approach clearly during the interview.

Showcase Your Creative Solutions

The job description highlights a creative and solution-focused approach to sales strategy. Think of innovative solutions you've implemented in previous roles and be ready to share these examples. This will demonstrate your ability to think outside the box and provide tailored solutions for clients.