At a Glance
- Tasks: Drive strategic growth and build major client partnerships in the FM services sector.
- Company: Award-winning international provider of commercial cleaning and integrated soft services.
- Benefits: Competitive salary, car allowance, 35 days holiday, and flexible working options.
- Other info: Join a dynamic team with excellent career progression opportunities.
- Why this job: Shape impactful partnerships and influence business growth in a values-driven environment.
- Qualifications: 3-5 years in soft FM sales with strong relationship-building skills.
The predicted salary is between 80000 - 85000 € per year.
Location: London & South
Salary: £80,000 – £85,000 basic | £135,000 – £145,000 OTE + Car Allowance + Benefits
Lead Strategic Growth. Shape Major Client Partnerships. Drive Real Impact.
Are you a high-performing sales leader with a proven track record in soft FM services? Do you thrive on building strategic relationships, winning major contracts, and influencing at senior stakeholder level?
We’re an award-winning international provider of commercial cleaning, security and integrated soft services, trusted by some of the world’s largest FM organisations. Following our recognition as “Best Company to Work For” at the European Cleaning & Hygiene Awards 2025, we’re continuing to invest in ambitious people who want to make a genuine impact.
This is a standout opportunity for an experienced Key Account Director to join a high-growth, values-driven business and play a pivotal role in expanding and strengthening our Key Account portfolio across London and the South.
Why Join Us?
- Employee Investment
- Customer Engagement
- ESG Commitment
- Service Excellence
- Innovation
We believe exceptional people create exceptional customer experiences — and we give our teams the support, autonomy and platform to succeed.
The Opportunity
As Key Account Director, you’ll take ownership of a strategic portfolio of high-value accounts, developing long-term partnerships while identifying and securing new business opportunities within and beyond your client base.
You’ll work closely with senior decision-makers, lead complex sales cycles, and collaborate across bids, operations and marketing teams to deliver tailored, high-impact solutions. This is a hybrid role with regular presence at client offices across London (typically 1–2 days per week).
What You’ll Be Doing
- Driving Revenue & Growth
- Deliver and exceed an annual sales target of £3m+ while maintaining strong profitability
- Build and manage a qualified pipeline exceeding £9m on a rolling three-month basis
- Identify, develop and secure new opportunities across cleaning, security and soft FM services
- Lead negotiations and complex contract discussions through to successful award
- Building Strategic Relationships
- Develop trusted partnerships with stakeholders at every level
- Attend industry networking events, conferences and customer engagement activities
- Conduct site visits and create innovative, commercially competitive service solutions
- Leading & Influencing
- Support and mentor members of the wider sales team
- Contribute to bids, proposals and sales strategy presentations
- Step into leadership responsibilities in the absence of the Sales Director when required
- Maintaining Excellence
- Ensure all opportunities and activity are accurately maintained within Salesforce CRM
- Collaborate closely with bids, proposals and marketing functions to maximise conversion
- Uphold company standards across compliance, H&S, quality and environmental management
What We’re Looking For
Essential Experience
- 3–5+ years’ experience selling soft FM or integrated facilities solutions
- Strong background in new business acquisition at Key Account Manager or Director level
- Proven ability to influence and build relationships with senior stakeholders
- Commercially driven with a strong track record of achieving growth targets
- Excellent communication, presentation and negotiation skills
- Strong Excel and commercial reporting capability
Desirable Experience
- Experience writing or contributing to winning bids and proposals
- Creative and solution-focused approach to sales strategy
The Package
- £80,000 – £85,000 basic salary
- £135,000 – £145,000 OTE
- Car or car allowance
- 35 days holiday including bank holidays
- Travel expenses covered
- Flexible and hybrid working
- Career progression within a growing international business
Ready to Make Your Mark?
This is more than a sales role — it’s an opportunity to shape strategic partnerships, influence business growth, and join a company where your contribution is genuinely valued.
If you’re an ambitious, relationship-led sales professional ready for your next challenge, we’d love to hear from you.
Key Account Director - FM Services employer: Samsic uk
Join an award-winning international provider of commercial cleaning and integrated soft services, where your contributions are genuinely valued. With a strong focus on employee investment, service excellence, and innovation, we offer a dynamic work culture that fosters growth and collaboration. As a Key Account Director in London, you'll enjoy a competitive salary, flexible working arrangements, and the opportunity to build strategic partnerships while making a real impact in the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Key Account Director - FM Services
✨Tip Number 1
Network like a pro! Attend industry events and conferences to meet potential clients and decision-makers. Building those relationships can give you the edge when it comes to landing that Key Account Director role.
✨Tip Number 2
Showcase your success stories! When you get the chance to chat with hiring managers, share specific examples of how you've driven growth and built strategic partnerships in your previous roles. Numbers speak volumes!
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to companies you admire, like us at StudySmarter, and express your interest in potential opportunities. You never know what might come up!
✨Tip Number 4
Prepare for interviews by researching the company’s values and recent achievements. Tailor your responses to show how your experience aligns with their goals, especially around employee investment and service excellence.
We think you need these skills to ace Key Account Director - FM Services
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Key Account Director role. Highlight your achievements in soft FM services and any relevant sales targets you've smashed.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've built strategic relationships and driven growth in previous positions.
Showcase Your Communication Skills:Since this role involves influencing senior stakeholders, make sure your application showcases your excellent communication and negotiation skills. Use clear, concise language and avoid jargon.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Samsic uk
✨Know Your Numbers
As a Key Account Director, you'll need to demonstrate your ability to drive revenue and growth. Be prepared to discuss specific sales targets you've achieved in the past, how you built your pipeline, and any strategies you used to exceed those goals.
✨Build Relationships
This role is all about strategic partnerships. Think of examples where you've successfully influenced senior stakeholders or built trusted relationships. Be ready to share how you approach networking events and customer engagement activities.
✨Showcase Your Solutions
Prepare to discuss innovative service solutions you've created in previous roles. Highlight your creative and solution-focused approach to sales strategy, especially in the context of soft FM services. This will show your potential employer that you can think outside the box.
✨Master the Art of Negotiation
Negotiation skills are crucial for this position. Come equipped with examples of complex contract discussions you've led to successful outcomes. Discuss your negotiation tactics and how you ensure both parties feel satisfied with the agreement.
