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- Tasks: Be the face of our client, delivering a premium experience for guests and VIPs.
- Company: Join a leading hospitality team in Central London with a focus on excellence.
- Benefits: Competitive hourly rate, dynamic work environment, and opportunities for growth.
- Why this job: Create memorable experiences and showcase your professionalism in a fast-paced setting.
- Qualifications: SIA license and prior experience in luxury hospitality or client-facing roles.
- Other info: Perfect for those who thrive under pressure and love engaging with people.
The predicted salary is between 13 - 16 £ per hour.
Regional Cover for Central London, Battersea Power Station and Aldgate
Role Overview
The Front Of House / Security Concierge will act as the face of our client, delivering a premium experience for all guests, clients and VIPs using the customer suite. This role is pivotal in creating a welcoming, polished and professional environment, ensuring seamless service and memorable guest interactions. The ideal candidate will exude confidence, discretion and professionalism whilst excelling in high-pressure, fast-paced environments.
Key Responsibilities
- Must have a SIA license
- Greet and welcome guests warmly, ensuring a first-class experience for every visitor
- Make refreshments for clients and arrange catering where required
- Manage check-in process and direct visitors to the appropriate person / meeting room, coordinate any guest access and security passes
- Maintain a professional and immaculate reception area and customer suite
- Overseeing the meeting room booking of the customer suite, ensuring availability and readiness of facilities for meetings and events
- Assist in preparing meeting spaces, including refreshments, technology and products as required
- Conduct daily inspections of the suite to ensure cleanliness, functionality and adherence to brand standards
- Primary contact for EAs and key stakeholders for client space, ensuring their comfort and satisfaction
- Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
- Handle incoming enquiries with efficiency, including answering emails and directing them to the appropriate team
- Reporting to the Office Manager and assisting with day-to-day needs
Skills Requirements
- Prior experience in luxury hospitality, corporate FOH or VOP client facing role
- Exceptional time management skills
- Excellent communication skills, both written and verbal, with the ability to engage professionally at all levels
- Impeccable personal presentation and a confident, welcoming demeanor
- The ability to work alone in a fast-paced environment in which you can maintain an exceptional level of service whilst managing multiple tasks
- Strong organisation and multitasking skills, with acute attention to detail.
Front Of House in England employer: Samsic uk
Contact Detail:
Samsic uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Of House in England
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up local meet-ups. You never know who might have the inside scoop on a job opening!
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, make sure you can confidently talk about your experience and what makes you the perfect fit for the Front Of House role. Keep it concise but impactful!
✨Tip Number 3
Dress to impress! First impressions matter, especially in a Front Of House position. Make sure you look polished and professional when you show up for interviews or networking events.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Front Of House in England
Some tips for your application 🫡
Show Off Your Personality: When writing your application, let your personality shine through! We want to see how you can bring warmth and professionalism to the role. Don’t be afraid to share a bit about yourself and what makes you a great fit for our Front Of House team.
Tailor Your Experience: Make sure to highlight your relevant experience in luxury hospitality or client-facing roles. We’re looking for candidates who can demonstrate their skills in creating memorable guest interactions, so be specific about your past achievements!
Keep It Professional: While we love a friendly tone, remember to keep your application professional. Use clear language and check for any typos or errors. A polished application reflects the immaculate standards we uphold at StudySmarter.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Samsic uk
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Front Of House role and its responsibilities. Familiarise yourself with the key tasks mentioned in the job description, like managing check-ins and maintaining a polished reception area. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Customer Service Skills
Since this role is all about delivering a premium experience, be prepared to share specific examples of how you've excelled in customer service roles before. Think of situations where you went above and beyond for a guest or client, and how you handled any challenges that arose. This will highlight your ability to create memorable interactions.
✨Dress to Impress
First impressions matter, especially in a Front Of House position. Make sure you dress professionally and present yourself impeccably for the interview. This not only shows that you take the opportunity seriously but also reflects the high standards expected in the role.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
