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- Tasks: Supervise the security team and ensure exceptional service at all times.
- Company: Join Samsic UK, a leading provider of security and facilities management services.
- Benefits: Enjoy full-site training, career development, and a pension scheme.
- Why this job: Be part of a dynamic team with strong management support and opportunities for growth.
- Qualifications: Must have an SIA Licence and excellent communication skills.
- Other info: Flexible working hours required; must provide a detailed 5-year work history.
We have an exciting opportunity for a Security Supervisorto join our team at Higher Denham
The purpose of the role is to provide an efficient and professional security service to Samsic UK Security’s clients as specified, demonstrating the highest levels of Customer Service; and presenting at all times a smart, alert, visible, and commanding security presence.
** Flexibility is vital as you will be required to work days, nights, weekends & bank holidays **
You must have proven experience working as a Supervisor to be considered for this role.
As a Security Supervisor, you will work various shifts covering days & weekends:
· Pay Rate: £14.38p/h unless specified otherwise.
· Average Weekly Hours: 60hrs pw + Overtime available
· Contracted Hours: 60 hrs pw
· Employee Status: Permanent/ Full Time
Duties will include:
- Supervising the security team, providing exceptional first-line manned guarding to the assigned contract
- Ensuring that all duties carried out in an honest, ethical, and professional manner
- To provide an exceptional level of service to all staff and visitors to the site
- To be a point of contact for all emergency situations
- To operate and control the CCTV system
- To ensure regular patrols of the site while ensuring all standards are maintained
- Duty manager cover on weekends on rotation
- To manage team rotas and Timegate systems
- Supervising the security team, providing exceptional first-line manned guarding to the assigned contract
- Ensuring compliance with all identified legislation, i.e. H&S, SIA Licensing & Risk Assessments
- Ensuring that all duties carried out in an honest, ethical, and professional manner
- To provide an exceptional level of service to all staff and visitors to the site
Essential Requirements:
· Excellent verbal communication skills, pleasant manner, approachable, clearly spoken
· Excellent customer care skills
· Have a good knowledge of Health & Safety
· Possesses computer literacy of at least a basic level
· Demonstrates basic numeracy and literacy skills for following instructions and preparing reports
· Demonstrates good observation skills
· Demonstrates a flexible attitude to changing working hours and patterns
In order to work for Samsic UK you MUST fulfil the following criteria:
· Current SIA Licence – Door Supervisor or Security Guarding
· Have an unrestricted right to work full-time in the UK for a minimum period of 12 months
· Be fluent in spoken and written English
· Have a five-year checkable history (Providing an HMRC 3 Year Work History record at your interview)
Benefits:
· Full-site training
· Apprentice scheme available to all
· Reward and recognition scheme
· Career development plan
· Pension scheme
· Uniform provided
· SIA Licence paid for
· Strong Management support
** Due to the high volume of applications, we receive we have to insist that the ideal candidate’s CV MUST contain a full 5-year history back from today with MONTH and YEAR clearly displayed for start and finish times of each employment period including your most current role. Any gaps within the last 5 years need to be covered with an explication (could be School, Jobseekers, Student, etc.) – If your CV fails to comply with this it will be rejected **
Founded in 1986, Group Samsic has grown to meet an ever-growing need for Total Facilities Management. Now in 2023, the group boasts 70,000 employees Europe-wide with an annual turnover of 2.4bn. euro. Samsic UK provided Security, Cleaning, and Support Services to 750 clients at over 1700 locations in the UK. Our network of 14 regional offices ensure our clients are given our closest support and attention, and our 3000 highly skilled employees help us to develop a business of substance that meets client need and expectation while e constantly expanding our presence in the FM Sector.
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Day Security Supervisor employer: Samsic uk
Contact Detail:
Samsic uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Day Security Supervisor
✨Tip Number 1
Make sure to highlight your supervisory experience in any conversations or interviews. Discuss specific situations where you successfully managed a team, as this will demonstrate your capability to lead the security team effectively.
✨Tip Number 2
Familiarise yourself with the latest health and safety regulations relevant to the security industry. Being knowledgeable about these can set you apart during discussions and show that you are proactive about compliance.
✨Tip Number 3
Prepare to discuss your customer service skills in detail. Think of examples where you provided exceptional service, especially in challenging situations, as this role places a strong emphasis on customer care.
✨Tip Number 4
Be ready to talk about your flexibility regarding working hours. Since the role requires shifts across various times, demonstrating your willingness to adapt will be crucial in making a positive impression.
We think you need these skills to ace Day Security Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored specifically for the Security Supervisor role. Highlight your supervisory experience, customer service skills, and any relevant certifications, such as your SIA Licence.
Detail Your Work History: Include a full 5-year work history in your CV, with months and years clearly displayed. If there are any gaps, be prepared to explain them succinctly, whether it was due to education, job seeking, or other reasons.
Showcase Relevant Skills: Emphasise your excellent verbal communication, customer care skills, and knowledge of Health & Safety. Mention any experience with CCTV systems or managing team rotas, as these are crucial for the role.
Craft a Strong Cover Letter: Write a compelling cover letter that outlines why you are the ideal candidate for the position. Discuss your flexibility regarding working hours and your commitment to providing exceptional service.
How to prepare for a job interview at Samsic uk
✨Showcase Your Supervisory Experience
Make sure to highlight your previous supervisory roles during the interview. Discuss specific situations where you successfully managed a team, resolved conflicts, or improved team performance. This will demonstrate your capability to lead the security team effectively.
✨Emphasise Customer Service Skills
As a Security Supervisor, providing exceptional customer service is crucial. Prepare examples of how you've handled difficult situations with clients or visitors in the past. This will show that you can maintain professionalism while ensuring a positive experience for everyone on site.
✨Demonstrate Knowledge of Health & Safety
Familiarise yourself with health and safety regulations relevant to the security industry. Be ready to discuss how you have implemented these practices in your previous roles. This knowledge will be vital in ensuring compliance and maintaining a safe environment.
✨Prepare for Flexibility Questions
Given the nature of the role, be prepared to discuss your availability and willingness to work various shifts, including nights and weekends. Highlight any previous experiences where you adapted to changing schedules, showcasing your flexibility and commitment to the job.
