Manager, Renewals

Manager, Renewals

Full-Time 60000 - 80000 ÂŁ / year (est.) Home office (partial)
Samsara

At a Glance

  • Tasks: Lead and scale renewals across EMEA, ensuring high-value customer experiences.
  • Company: Join Samsara, a pioneer in Connected Operations™ Cloud, transforming global industries.
  • Benefits: Competitive salary, performance bonuses, equity options, and flexible remote work.
  • Other info: Inclusive environment with opportunities for professional growth and development.
  • Why this job: Make a real-world impact while working with top talent in a high-performance culture.
  • Qualifications: 3+ years in sales management, strong interpersonal skills, and SaaS experience preferred.

The predicted salary is between 60000 - 80000 ÂŁ per year.

Improve the safety, efficiency, and sustainability of the operations that power the global economy. Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which enables organisations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations.

This position is a vital part of Samsara’s continued growth and success. The renewals manager will be working closely with broader sales and customer outcomes organisations to ensure a high value customer experience at the time of renewal. We’re looking for a Renewals Manager to lead and scale our EMEA renewals function across all segments, from SMB to Enterprise, and all of our EMEA markets. This team owns retention, renewal forecasting, and churn mitigation, working cross‑functionally with Customer Success, Sales, and Finance.

You should apply if:

  • You want to make a difference: Your efforts will result in real‑world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
  • You have innate curiosity in how businesses work: One day you’ll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution centre.
  • You build genuine relationships with your customers: The industries we serve have relied on pen‑and‑paper solutions for years and haven’t been met with the type of technology we offer.
  • You want to be with the best: Samsara’s high‑performance culture means you’ll be surrounded by the best and challenged to go farther than you have before.

In this role, you will:

  • Continually maintain and share accurate renewal results, forecasts, and customer trends.
  • Partner closely with Customer Success and Account Executives on account strategy.
  • Deliver against targets on a team and individual level.
  • Step into strategic renewals and complex deals to support your team.
  • Embed a value‑led renewals motion.
  • Champion, role model, and embed Samsara’s cultural principles as we scale globally and across new offices.
  • Hire, onboard, develop and lead an inclusive, engaged, and high performing team.

Minimum requirements for the role:

  • 3+ years of sales management experience, 8+ years of overall sales experience.
  • Experience of working with high volume SMB/MM to large Enterprise customers across our EMEA markets UK/I, France and Germany.
  • Exceptional track record, including overperformance of general business objectives and sales targets.
  • Demonstrated record of success in a high‑pressure, performance‑driven sales environment.
  • Proven history of ability to hire, train, manage, and motivate talented sales teams.
  • History of thriving in a rapidly‑changing environment.
  • Strong interpersonal, networking and influencing skills with executive level communication.
  • Strong empathy towards customers and passion for revenue and growth.
  • Love for winning as a team.
  • Renewals and SaaS experience preferred.

Total rewards: At Samsara, we build for the people who keep the global economy moving. Our compensation program delivers above‑market total compensation through a combination of base salary, performance‑based bonus/variable pay, and equity (for eligible roles) in a high‑growth public company.

Flexible working: Samsara embraces a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in‑person and we also support remote work where it aligns with our operational requirements.

Belonging at Samsara: We welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, colour, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law.

Accommodations: Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities.

Manager, Renewals employer: Samsara

Samsara is an exceptional employer that empowers its employees to make a tangible impact on the global economy through innovative technology solutions. With a strong focus on employee growth, a flexible working model, and a commitment to inclusivity, Samsara fosters a high-performance culture where team members are encouraged to excel and collaborate. The company's competitive compensation package, including performance-based bonuses and equity opportunities, ensures that top performers are rewarded for their contributions while enjoying a supportive work environment.
Samsara

Contact Detail:

Samsara Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Manager, Renewals

✨Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out on LinkedIn. Building relationships can open doors that a CV just can't.

✨Tip Number 2

Prepare for interviews by researching the company and its culture. Understand their mission and values, especially how they focus on customer success and sustainability. This will help you align your answers and show you're a great fit.

✨Tip Number 3

Practice your pitch! Be ready to explain how your experience aligns with the role of Renewals Manager. Highlight your sales management skills and how you've built strong customer relationships in the past.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in being part of the Samsara team.

We think you need these skills to ace Manager, Renewals

Sales Management
Customer Relationship Management
Renewals Management
Forecasting
Churn Mitigation
Cross-Functional Collaboration
Team Leadership
Interpersonal Skills
Networking Skills
Executive Communication
Empathy towards Customers
SaaS Experience
Performance-Driven Environment
Adaptability to Change
Strategic Thinking

Some tips for your application 🫡

Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you care about improving safety and efficiency in operations. Share specific examples of how you've made an impact in previous roles.

Tailor Your Application: Make sure to customise your application to reflect the job description. Highlight your experience with renewals and SaaS, and connect your skills to what we’re looking for. This shows us that you understand the role and are genuinely interested in joining our team.

Be Authentic: We value genuine relationships, so be yourself in your application. Share your story, your motivations, and what drives you. This helps us get to know the real you and how you might fit into our culture at Samsara.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.

How to prepare for a job interview at Samsara

✨Know Your Numbers

As a Renewals Manager, you'll need to be on top of your game with renewal forecasts and customer trends. Brush up on relevant metrics and be ready to discuss how you've successfully managed renewals in the past. This shows you understand the importance of data in driving customer success.

✨Understand the Business

Samsara values curiosity about how businesses operate. Research the industries they serve, like agriculture and transportation, and think about how IoT can improve their operations. Being able to speak knowledgeably about these sectors will impress your interviewers.

✨Build Relationships

Demonstrate your ability to build genuine relationships with customers. Share examples of how you've fostered trust and collaboration in previous roles. Highlighting your interpersonal skills will show that you align with Samsara's focus on customer success.

✨Embrace the Culture

Familiarise yourself with Samsara’s cultural principles, such as 'Win as a Team' and 'Adopt a Growth Mindset'. Be prepared to discuss how you embody these values in your work. This will help you connect with the team and show that you're a great fit for their high-performance culture.

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