Who we areSamsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.
Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term.
Samsara's Installation Engineers are on the front lines of ensuring customers successfully deploy our hardware and technology at scale. In this role, you will oversee customer engagements with installation partners, provide onsite support for complex deployments, and proactively de-risk projects to deliver smooth, high-quality installations. You'll work closely with customers, partners, and cross-functional teams to ensure every project drives adoption and long-term value.
This role is ideal for someone with experience in project management, installation oversight, or field services who thrives in fast-paced, customer-facing environments.
High level of travel is expected with potential overnight stays.
Every phone call you answer and every email you send can affect whether truck drivers deliver goods on time and without accidents, whether students get dropped off safely from school, or whether power gets restored quickly after a natural disaster.
With a growth mindset and a desire to learn, you will strategically partner with our customers to find unique solutions to help keep their operations safe, efficient, and sustainable.
Define installation best practices for the EMEA organisationAssist partners in building project-specific installation guides using Samsara best practices and deliver onsite training to installer technicians on project specific requirementsCoordinate with installation partners to ensure work is completed on time, on budget, and to Samsara's quality standards in accordance with the Statement of Work (SOW)Identify risks early, propose mitigation strategies, and keep projects on track.
Provide onsite oversight for large or complex deployments, including building specifications, driving communication with installers, perform real-time troubleshooting, and complete onsite quality checksPerform first of kind installations on complex customer projects, serving as the hands on technical expertCapture lessons learned from each project to improve processes and drive continuous improvement with installation partnersCollaborate with internal teams (Customer Success, Implementation, and Product) to escalate, share feedback, and enhance the installation experienceMinimum requirements for the role:5+ years experience managing vehicle and/or hardware technologyPrior vehicle installation or fitter experience (e.g. experience installing emergency lighting, two-way mobile radios, GPS equipment, antennas or other electrical equipment)Understanding of vehicle diagnostic systems, including Controller Area Networks (CAN bus) and Power Take Off (PTO) applications, for on-road and off-road vehicles and industrial equipmentConfident in electronic & system integration and specificationExperience in field operations coordination, implementation, and technical deploymentInterest in AI with the view to create tooling to operate at scaleStrong attention to detail with the ability to manage multiple projects in parallelExcellent communication and stakeholder management skillsComfortable in a dynamic, fast-paced environment with cross-functional collaborationMust have valid driver's license and be insurable An ideal candidate also has: Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company.
We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.
Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you're ready to build for the long term and own the outcome, your journey starts here.
Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual's ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.
All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. com or click here if you require any reasonable accommodations throughout the recruiting process.
Our Commitment to AuthenticityWe use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. com, @us-greenhouse-mail.
Management Officer in London employer: Samsara
Samsara is an exceptional employer, offering a dynamic work culture in the heart of London that fosters innovation and collaboration. Employees benefit from comprehensive growth opportunities, competitive compensation, and a commitment to work-life balance, making it an ideal place for those seeking meaningful and rewarding careers in the legal field.
