Manager, Renewals in Harrow

This position is a vital part of Samsara’s continued growth and success. The Renewals Manager will work closely with broader sales and customer outcomes organizations to ensure a high‑value customer experience at the time of renewal. We’re looking for a Renewals Manager to lead and scale our EMEA renewals function across all segments, from SMB to Enterprise, and across all of our EMEA markets. The team owns retention, renewal forecasting, and churn mitigation, working cross‑functionally with Customer Success, Sales, and Finance.

Who Should Apply

• You want to make a difference: Your efforts will result in real‑world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
• You have innate curiosity in how businesses work: One day you’ll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center.
• You build genuine relationships with your customers: The industries we serve have relied on pen‑and‑paper solutions for years and haven’t been met with the type of technology we offer. Our customers value earned trust and human relationships built over time.
• You want to be with the best: Samsara’s high‑performance culture means you’ll be surrounded by the best and challenged to go farther than you have before.

Responsibilities

• Continually maintain and share accurate renewal results, forecasts, and customer trends.
• Partner closely with Customer Success and Account Executives on account strategy.
• Deliver against targets on a team and individual level.
• Step into strategic renewals and complex deals to support your team.
• Embed a value‑led renewals motion.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.
• Hire, onboard, develop and lead an inclusive, engaged, and high performing team.

Minimum Requirements

• 3+ years of sales management experience, 8+ years of overall sales experience.
• Experience working with high‑volume SMB/MM to large Enterprise customers across our EMEA markets: UK/I, France and Germany.
• Exceptional track record, including over‑performance of general business objectives and sales targets.
• Demonstrated record of success in a high‑pressure, performance‑driven sales environment.
• Proven history of ability to hire, train, manage, and motivate talented sales teams.
• History of thriving in a rapidly‑changing environment.
• Strong interpersonal, networking and influencing skills with executive‑level communications.
• Strong empathy towards customers and passion for revenue and growth.
• Love for winning as a team.
• Renewals and SaaS experience preferred.
• Bachelor’s degree preferred.

Benefits and Compensation

At Samsara, we build for the people who keep the global economy moving. Our compensation program delivers above‑market total compensation through base salary, performance‑based bonus/variable pay, and equity (for eligible roles) in a high‑growth public company. We differentiate pay for top performers, giving them the opportunity to earn above‑market compensation over time. Beyond compensation, we provide foundations that enable long‑term success: a flexible, employee‑led remote model, a professional development stipend, comprehensive health and parental leave plans, and more.

Flexible Working

We embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in‑person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration and access to resources or alignment with our service regions.

Equal Opportunity

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure Samsara is a place where people from all backgrounds can make an impact.

Accommodations

Samsara is an inclusive work environment and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com if you require any reasonable accommodations throughout the recruiting process.