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- Tasks: Lead the restaurant team and drive day-to-day operations for success.
- Company: Sam’s, a celebrated Anglo-French restaurant known for its inclusive culture.
- Benefits: Free meals, exclusive discounts, private healthcare, and opportunities for progression.
- Other info: Celebrate milestones with complimentary meals and loyalty rewards.
- Why this job: Join a top-rated restaurant and make a real impact in hospitality.
- Qualifications: Passion for hospitality and experience in high-end restaurants required.
The predicted salary is between 40000 - 50000 £ per year.
At Sam’s, we believe in creating a welcoming and inclusive environment for both our guests and our team. Our commitment to excellence in hospitality is matched by our dedication to fostering a supportive workplace where every member of the team can grow and thrive. Founded in 2019 by renowned restaurateur Sam Harrison and business partner Fanny Stocker, our menus celebrate the finest seasonal produce from across the UK, with a focus on Anglo-French cuisine. We pride ourselves on sourcing ingredients from small artisan suppliers, ensuring quality and freshness in every dish. Complementing our food is a carefully curated wine list, handpicked by Sam himself, featuring selections from wineries he has personally visited.
Role Overview: As General Manager at Sam’s, you’ll lead the entire restaurant team and be the driving force behind its day-to-day and long-term success. With a focus on people, performance, and profitability, you’ll oversee every element of operations from service and staffing to stock, systems, events, and guest experience. You’ll inspire and empower your team, represent the venue with pride, and work closely with the directors to deliver results that reflect the quality, warmth, and excellence the Sam’s brand is known for.
Pay: Pay consists of house salary + an average of tronc.
Benefits:
- Team Festivities – We have two big celebrations every year to recognise and reward your hard work.
- Friends & Family Perks – Enjoy exclusive discounts across all our venues.
- Great Food for You – Free meals provided when you're on shift.
- Share the Opportunity – Earn bonuses through our generous referral programme.
- Here for You – Confidential support through our Employee Assistance Programme.
- Incredible Discounts – Access to discounts for restaurants, retail, gyms and travel.
- Cycle to Work Scheme – Save on bikes and accessories while spreading the cost.
- Insider’s Pour – Wines and spirits available for team members at trade price.
- Grow with Us – opportunities for progression and development.
- Private Healthcare – Access to BUPA health cover after 3 years of service.
- Challenge Accepted – Performance and Competition Awards and Bonuses.
Milestones:
- New Starter Celebration – After your first month with us, you’ll be invited to dine at Sam’s Riverside to celebrate.
- Anniversary Meal – Celebrate your work anniversary with a complimentary lunch or dinner for two people, every year!
- Loyalty Rewards – Earn extra holiday for every year after your third year.
Requirements:
- Bundles of passion and enthusiasm, a true love for our authentic hospitality.
- Demonstrate a stable background working in a busy, high end restaurant and/or bar.
- Right to Work in the UK.
- Credible, positive references from former employers.
At Sam’s, we celebrate diversity and champion inclusion. Everyone is welcome, respected, and valued - just as they are. We’re proud to be an inclusive employer and welcome applications from people of all backgrounds and identities.
General Manager employer: Sam's Riverside
Contact Detail:
Sam's Riverside Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a General Manager role. You never know who might have the inside scoop on openings at places like Sam’s.
✨Tip Number 2
Get social! Follow Sam’s on social media and engage with their posts. Commenting or sharing your thoughts can help you get noticed by the team and show your genuine interest in their brand and values.
✨Tip Number 3
Prepare for the interview by researching Sam’s and its unique offerings. Familiarise yourself with their menu and ethos, so you can discuss how your experience aligns with their commitment to excellence in hospitality.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Sam’s family and contributing to their welcoming environment.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Show Your Passion: Let your love for hospitality shine through in your application. We want to see that you’re genuinely excited about the role and the chance to be part of our team at Sam’s.
Tailor Your CV: Make sure your CV reflects your experience in high-end restaurants or bars. Highlight any relevant roles and responsibilities that align with what we’re looking for in a General Manager.
Craft a Personal Cover Letter: Use your cover letter to tell us why you’re the perfect fit for Sam’s. Share your vision for leading a team and how you can contribute to our welcoming environment and commitment to excellence.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Sam’s!
How to prepare for a job interview at Sam's Riverside
✨Know the Brand Inside Out
Before your interview, dive deep into Sam’s values and mission. Familiarise yourself with their focus on seasonal produce and Anglo-French cuisine. This will not only show your genuine interest but also help you align your answers with what they stand for.
✨Showcase Your Leadership Style
As a General Manager, your leadership approach is crucial. Prepare examples of how you've inspired and empowered teams in the past. Think about specific situations where your leadership made a difference in guest experience or team performance.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and decision-making abilities. Think of scenarios related to staffing, guest complaints, or operational challenges. Practising your responses will help you articulate your thought process clearly during the interview.
✨Emphasise Your Passion for Hospitality
Sam’s is looking for someone with a true love for hospitality. Be ready to share stories that highlight your enthusiasm for creating memorable experiences for guests. This personal touch can set you apart from other candidates.