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- Tasks: Lead the café team, ensuring exceptional service and a welcoming atmosphere for guests.
- Company: Join Sam's Kitchen, a celebrated restaurant known for its quality and inclusivity.
- Benefits: Enjoy free meals, exclusive discounts, and opportunities for career growth.
- Why this job: Be part of a dynamic team in a fast-paced environment that values your passion for hospitality.
- Qualifications: Experience in high-end hospitality and a love for authentic service.
- Other info: Celebrate milestones with complimentary meals and enjoy a supportive workplace culture.
The predicted salary is between 24000 - 36000 £ per year.
At Sam’s, we believe in creating a welcoming and inclusive environment for both our guests and our team. Our commitment to excellence in hospitality is matched by our dedication to fostering a supportive workplace where every member of the team can grow and thrive.
Founded in 2019 by renowned restaurateur Sam Harrison and business partner Fanny Stocker, our menus celebrate the finest seasonal produce from across the UK, with a focus on Anglo-French cuisine. We pride ourselves on sourcing ingredients from small artisan suppliers, ensuring quality and freshness in every dish. Complementing our food is a carefully curated wine list, handpicked by Sam himself, featuring selections from wineries he has personally visited.
As a Café Supervisor at Sam’s Kitchen, you’ll play a key role in leading the day-to-day service on the café floor, ensuring every guest receives warm, attentive hospitality. You’ll support and guide the team to deliver exceptional coffee, drinks, and food with speed, care, and consistency – from a busy morning coffee rush to our popular Burger Nights.
You’ll take pride in presentation, quality, and atmosphere, while keeping service running smoothly through clear communication and hands-on leadership. Alongside supervising shifts, you’ll also pitch in where needed – whether that’s helping on the barista station, running food, or maintaining a clean and organised environment. This role is perfect for someone who’s passionate about hospitality, confident in leading a team, and thrives in a fast-paced, people-focused environment.
Pay
Pay consists of house salary + an average of tronc
Benefits
- Team Festivities – We have two big celebrations every year to recognise and reward your hard work
- Friends & Family Perks – Enjoy exclusive discounts across all our venues
- Great Food for You – Free meals provided when you’re on shift
- Share the Opportunity – Earn bonuses through our generous referral programme
- Here for You – Confidential support through our Employee Assistance Programme
- Incredible Discounts - Access to discounts for restaurants, retail, gyms and travel
- Cycle to Work Scheme - Save on bikes and accessories while spreading the cost
- Insider’s Pour – Wines and spirits available for team members at trade price
- Grow with Us – opportunities for progression and development
- Private Healthcare – Access to BUPA health cover after 3 years of service
- Challenge Accepted – Performance and Competition Awards and Bonuses
Milestones
- New Starter Celebration - After your first month with us, you’ll be invited to dine at Sam’s Riverside to celebrate
- Anniversary Meal – Celebrate your work anniversary with a complimentary lunch or dinner for two people, every year!
- Loyalty Rewards – Earn extra holiday for every year after your third year
You will need
- Bundles of passion and enthusiasm, a true love for our authentic hospitality
- To demonstrate a stable background working in a busy, high end restaurant, café and/or bar
- Right to Work in the UK
- Credible, positive references from former employers
At Sam’s, we celebrate diversity and champion inclusion. Everyone is welcome, respected, and valued - just as they are. We’re proud to be an inclusive employer and welcome applications from people of all backgrounds and identities.
Supervisor employer: Sam's Kitchen Hammersmith
Contact Detail:
Sam's Kitchen Hammersmith Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Get to know the café vibe! Before your interview, pop in for a coffee and soak up the atmosphere. This will help you understand their style and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! As a Supervisor, you'll be leading a team and interacting with guests. Think about examples from your past experiences where you've excelled in hospitality and be ready to share them during your chat.
✨Tip Number 3
Show off your passion for food and drink! Be prepared to discuss your favourite dishes or drinks and why you love them. This can really set you apart and demonstrate your enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Show Your Passion: Let us see your love for hospitality shine through in your application. Share experiences that highlight your enthusiasm and commitment to creating a welcoming environment for guests and team members alike.
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Café Supervisor role. Highlight any previous supervisory roles or relevant experience in busy, high-end restaurants, cafés, or bars to catch our eye!
Craft a Personal Cover Letter: Use your cover letter to tell us why you want to join Sam’s Kitchen specifically. Mention what excites you about our Anglo-French cuisine and how you can contribute to our team culture and service excellence.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates from us!
How to prepare for a job interview at Sam's Kitchen Hammersmith
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with Sam’s menu and the philosophy behind it. Understand the seasonal produce they use and be ready to discuss your favourite dishes or any unique ingredients. This shows your genuine interest in the café and its offerings.
✨Showcase Your Leadership Skills
As a Café Supervisor, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team or handled a busy service. Highlight your communication skills and how you motivate others to deliver exceptional service.
✨Emphasise Your Passion for Hospitality
Sam’s values a true love for hospitality. Be prepared to share why you’re passionate about this industry and what it means to you. Discuss any relevant experiences that demonstrate your commitment to providing excellent customer service and creating a welcoming atmosphere.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how they celebrate successes within the team. This not only shows your interest but also helps you gauge if the café is the right fit for you.
