At a Glance
- Tasks: Lead the café team, ensuring exceptional service and a welcoming atmosphere for guests.
- Company: Join Sam's Kitchen, a celebrated restaurant known for its quality and inclusivity.
- Benefits: Enjoy free meals, exclusive discounts, and opportunities for career growth.
- Why this job: Be part of a dynamic team in a fast-paced, people-focused environment.
- Qualifications: Passion for hospitality and experience in a busy restaurant or café setting.
- Other info: Celebrate milestones with complimentary meals and loyalty rewards.
The predicted salary is between 24000 - 36000 £ per year.
At Sam’s, we believe in creating a welcoming and inclusive environment for both our guests and our team. Our commitment to excellence in hospitality is matched by our dedication to fostering a supportive workplace where every member of the team can grow and thrive.
Founded in 2019 by renowned restaurateur Sam Harrison and business partner Fanny Stocker, our menus celebrate the finest seasonal produce from across the UK, with a focus on Anglo-French cuisine. We pride ourselves on sourcing ingredients from small artisan suppliers, ensuring quality and freshness in every dish. Complementing our food is a carefully curated wine list, handpicked by Sam himself, featuring selections from wineries he has personally visited.
As a Café Supervisor at Sam’s Kitchen, you’ll play a key role in leading the day-to-day service on the café floor, ensuring every guest receives warm, attentive hospitality. You’ll support and guide the team to deliver exceptional coffee, drinks, and food with speed, care, and consistency – from a busy morning coffee rush to our popular Burger Nights.
You’ll take pride in presentation, quality, and atmosphere, while keeping service running smoothly through clear communication and hands-on leadership. Alongside supervising shifts, you’ll also pitch in where needed – whether that’s helping on the barista station, running food, or maintaining a clean and organised environment. This role is perfect for someone who’s passionate about hospitality, confident in leading a team, and thrives in a fast-paced, people-focused environment.
Pay
Pay consists of house salary + an average of tronc.
Benefits
- Team Festivities – We have two big celebrations every year to recognise and reward your hard work.
- Friends & Family Perks – Enjoy exclusive discounts across all our venues.
- Great Food for You – Free meals provided when you’re on shift.
- Share the Opportunity – Earn bonuses through our generous referral programme.
- Here for You – Confidential support through our Employee Assistance Programme.
- Incredible Discounts - Access to discounts for restaurants, retail, gyms and travel.
- Cycle to Work Scheme - Save on bikes and accessories while spreading the cost.
- Insider’s Pour – Wines and spirits available for team members at trade price.
- Grow with Us – opportunities for progression and development.
- Private Healthcare – Access to BUPA health cover after 3 years of service.
- Challenge Accepted – Performance and Competition Awards and Bonuses.
Milestones
- New Starter Celebration - After your first month with us, you’ll be invited to dine at Sam’s Riverside to celebrate.
- Anniversary Meal – Celebrate your work anniversary with a complimentary lunch or dinner for two people, every year!
- Loyalty Rewards – Earn extra holiday for every year after your third year.
You will need
- Bundles of passion and enthusiasm, a true love for our authentic hospitality.
- To demonstrate a stable background working in a busy, high end restaurant, café and/or bar.
- Right to Work in the UK.
- Credible, positive references from former employers.
At Sam’s, we celebrate diversity and champion inclusion. Everyone is welcome, respected, and valued - just as they are. We’re proud to be an inclusive employer and welcome applications from people of all backgrounds and identities.
Supervisor in London employer: Sam's Kitchen Hammersmith
Contact Detail:
Sam's Kitchen Hammersmith Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor in London
✨Tip Number 1
Get to know the café vibe! Before your interview, pop in for a coffee and soak up the atmosphere. This will help you understand the team dynamics and show your genuine interest in the role.
✨Tip Number 2
Practice your people skills! As a Café Supervisor, you'll be leading a team and interacting with guests. Brush up on your communication and leadership skills to impress during your interview.
✨Tip Number 3
Show off your passion for hospitality! Be ready to share examples of how you've gone above and beyond for customers in the past. This will highlight your commitment to creating a welcoming environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Supervisor in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for hospitality shine through! We want to see your enthusiasm for creating a welcoming environment and how you connect with guests.
Tailor Your Experience: Make sure to highlight your relevant experience in busy cafés or restaurants. We’re looking for someone who can handle the fast-paced environment, so share specific examples of your past roles!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the Café Supervisor role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with Sam’s.
How to prepare for a job interview at Sam's Kitchen Hammersmith
✨Know the Menu Inside Out
Before your interview, take some time to familiarise yourself with Sam's menu and the focus on Anglo-French cuisine. Being able to discuss specific dishes and ingredients will show your genuine interest in the café and its offerings.
✨Showcase Your Leadership Skills
As a Café Supervisor, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team or handled a busy service. Highlight your ability to communicate clearly and keep the atmosphere positive.
✨Emphasise Your Passion for Hospitality
Sam’s values authentic hospitality, so be ready to share what drives your passion for the industry. Discuss any relevant experiences that demonstrate your commitment to providing exceptional service and creating a welcoming environment for guests.
✨Prepare Questions About Team Culture
Interviews are a two-way street! Prepare thoughtful questions about the team culture at Sam's and how they support their staff. This shows you're not only interested in the role but also in being part of a supportive workplace.