General Manager in London

General Manager in London

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a passionate team to deliver exceptional dining experiences and drive restaurant success.
  • Company: Join Sam's, a celebrated restaurant known for its warm hospitality and quality cuisine.
  • Benefits: Enjoy free meals, exclusive discounts, private healthcare, and opportunities for growth.
  • Why this job: Be part of an award-winning team and make a real impact in the hospitality industry.
  • Qualifications: Experience in high-end restaurants and a passion for authentic hospitality.
  • Other info: Celebrate milestones with complimentary meals and enjoy a supportive, inclusive workplace.

The predicted salary is between 36000 - 60000 £ per year.

At Sam’s, we believe in creating a welcoming and inclusive environment for both our guests and our team. Our commitment to excellence in hospitality is matched by our dedication to fostering a supportive workplace where every member of the team can grow and thrive. Founded in 2019 by renowned restaurateur Sam Harrison and business partner Fanny Stocker, our menus celebrate the finest seasonal produce from across the UK, with a focus on Anglo-French cuisine. We pride ourselves on sourcing ingredients from small artisan suppliers, ensuring quality and freshness in every dish. Complementing our food is a carefully curated wine list, handpicked by Sam himself, featuring selections from wineries he has personally visited.

Role Overview: As General Manager at Sam’s, you’ll lead the entire restaurant team and be the driving force behind its day-to-day and long-term success. With a focus on people, performance, and profitability, you’ll oversee every element of operations - from service and staffing to stock, systems, events, and guest experience. You’ll inspire and empower your team, represent the venue with pride, and work closely with the directors to deliver results that reflect the quality, warmth, and excellence the Sam’s brand is known for.

Pay: Pay consists of house salary + an average of tronc.

Benefits:

  • Team Festivities – We have two big celebrations every year to recognise and reward your hard work.
  • Friends & Family Perks – Enjoy exclusive discounts across all our venues.
  • Great Food for You – Free meals provided when you're on shift.
  • Share the Opportunity – Earn bonuses through our generous referral programme.
  • Here for You – Confidential support through our Employee Assistance Programme.
  • Incredible Discounts – Access to discounts for restaurants, retail, gyms and travel.
  • Cycle to Work Scheme - Save on bikes and accessories while spreading the cost.
  • Insider’s Pour – Wines and spirits available for team members at trade price.
  • Grow with Us – Opportunities for progression and development.
  • Private Healthcare – Access to BUPA health cover after 3 years of service.
  • Challenge Accepted – Performance and Competition Awards and Bonuses.

Milestones:

  • New Starter Celebration - After your first month with us, you’ll be invited to dine at Sam’s Riverside to celebrate.
  • Anniversary Meal – Celebrate your work anniversary with a complimentary lunch or dinner for two people, every year!
  • Loyalty Rewards – Earn extra holiday for every year after your third year.

You will need:

  • Bundles of passion and enthusiasm, a true love for our authentic hospitality.
  • To demonstrate a stable background working in a busy, high-end restaurant and/or bar.
  • Right to Work in the UK.
  • Credible, positive references from former employers.

At Sam’s, we celebrate diversity and champion inclusion. Everyone is welcome, respected, and valued - just as they are. We’re proud to be an inclusive employer and welcome applications from people of all backgrounds and identities.

General Manager in London employer: Sam's, Genuine Restaurants Group

At Sam's, we pride ourselves on being an exceptional employer, offering a vibrant and inclusive work culture that prioritises the growth and well-being of our team. With generous benefits such as free meals during shifts, private healthcare after three years, and opportunities for progression, we ensure that every team member feels valued and supported. Located in the heart of London, our award-winning restaurant not only celebrates the finest seasonal produce but also fosters a sense of community and belonging among our staff.
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Contact Detail:

Sam's, Genuine Restaurants Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land General Manager in London

✨Tip Number 1

Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, or even pop into local restaurants to chat with staff. You never know who might have a lead on your dream General Manager role!

✨Tip Number 2

Show off your personality! When you get the chance for an interview or informal chat, let your passion for hospitality shine through. Share your experiences and how you can contribute to creating that warm and inclusive environment at Sam’s.

✨Tip Number 3

Research is key! Familiarise yourself with Sam’s values, menu, and recent achievements. This will not only help you stand out but also show that you’re genuinely interested in being part of the team. Plus, it’ll give you great talking points during interviews!

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to reach out directly. So, don’t hesitate – hit that apply button and let’s get the conversation started!

We think you need these skills to ace General Manager in London

Leadership Skills
Operational Management
Team Empowerment
Guest Experience Management
Performance Management
Profitability Analysis
Staffing and Recruitment
Event Coordination
Communication Skills
Passion for Hospitality
Problem-Solving Skills
Relationship Building
Adaptability
Culinary Knowledge

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for hospitality shine through! We want to see that you genuinely love what you do and are excited about the opportunity to lead our team at Sam’s.

Tailor Your Experience: Make sure to highlight your relevant experience in high-end restaurants or bars. We’re looking for someone who can demonstrate a stable background, so be specific about your roles and achievements that align with our values.

Be Authentic: We value authenticity, so don’t be afraid to let your personality come through in your application. Share your unique perspective on hospitality and how you would contribute to our welcoming environment at Sam’s.

Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves!

How to prepare for a job interview at Sam's, Genuine Restaurants Group

✨Know the Brand Inside Out

Before your interview, dive deep into Sam's values and mission. Familiarise yourself with their focus on seasonal produce and Anglo-French cuisine. This will not only show your genuine interest but also help you align your answers with what they stand for.

✨Showcase Your Leadership Style

As a General Manager, you'll be leading a team. Prepare to discuss your leadership approach and how you inspire and empower others. Think of specific examples from your past experiences where you've successfully motivated a team or improved performance.

✨Prepare for Scenario Questions

Expect questions that assess your problem-solving skills in a busy restaurant environment. Think about challenges you've faced in previous roles and how you handled them. Be ready to explain your thought process and the outcomes of your decisions.

✨Emphasise Your Passion for Hospitality

Sam's is all about authentic hospitality, so make sure to convey your passion for the industry. Share stories that highlight your love for creating memorable guest experiences and how you’ve contributed to a positive workplace culture in the past.

General Manager in London
Sam's, Genuine Restaurants Group
Location: London
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