At a Glance
- Tasks: Lead daily café service, ensuring exceptional hospitality and team support.
- Company: Join Sam's, a celebrated restaurant known for its inclusive culture and quality cuisine.
- Benefits: Enjoy free meals, exclusive discounts, bonuses, and private healthcare after three years.
- Why this job: Be part of a dynamic team in a fast-paced environment with growth opportunities.
- Qualifications: Passion for hospitality and experience in a busy café or restaurant setting.
- Other info: Celebrate milestones with complimentary meals and earn extra holiday for loyalty.
The predicted salary is between 24000 - 36000 £ per year.
At Sam's, we believe in creating a welcoming and inclusive environment for both our guests and our team. Our commitment to excellence in hospitality is matched by our dedication to fostering a supportive workplace where every member of the team can grow and thrive.
Role Overview: As a Café Supervisor at Sam's Kitchen, you'll play a key role in leading the day-to-day service on the café floor, ensuring every guest receives warm, attentive hospitality. You'll support and guide the team to deliver exceptional coffee, drinks, and food with speed, care, and consistency – from a busy morning coffee rush to our popular Burger Nights. You'll take pride in presentation, quality, and atmosphere, while keeping service running smoothly through clear communication and hands-on leadership. Alongside supervising shifts, you'll also pitch in where needed – whether that's helping on the barista station, running food, or maintaining a clean and organised environment. This role is perfect for someone who's passionate about hospitality, confident in leading a team, and thrives in a fast-paced, people-focused environment.
Pay: Pay consists of house salary + an average of tronc.
Benefits:
- Team Festivities – We have two big celebrations every year to recognise and reward your hard work
- Friends Family Perks – Enjoy exclusive discounts across all our venues
- Great Food for You – Free meals provided when you're on shift
- Share the Opportunity – Earn bonuses through our generous referral programme
- Here for You – Confidential support through our Employee Assistance Programme
- Incredible Discounts – Access to discounts for restaurants, retail, gyms and travel
- Cycle to Work Scheme - Save on bikes and accessories while spreading the cost
- Insider's Pour – Wines and spirits available for team members at trade price
- Grow with Us – opportunities for progression and development
- Private Healthcare – Access to BUPA health cover after 3 years of service
- Challenge Accepted – Performance and Competition Awards and Bonuses
Milestones:
- New Starter Celebration - After your first month with us, you'll be invited to dine at Sam's Riverside to celebrate
- Anniversary Meal – Celebrate your work anniversary with a complimentary lunch or dinner for two people, every year
- Loyalty Rewards – Earn extra holiday for every year after your third year
You will need:
- Bundles of passion and enthusiasm, a true love for our authentic hospitality
- To demonstrate a stable background working in a busy, high end restaurant, café and/or bar
- Right to Work in the UK
- Credible, positive references from former employers
At Sam's, we celebrate diversity and champion inclusion. Everyone is welcome, respected, and valued - just as they are. We're proud to be an inclusive employer and welcome applications from people of all backgrounds and identities.
Café Manager in England employer: Sam's, Genuine Restaurants Group
Contact Detail:
Sam's, Genuine Restaurants Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Café Manager in England
✨Tip Number 1
Get to know the café vibe! Before your interview, pop by Sam's for a coffee. Observe how the team interacts and the atmosphere they create. This will help you tailor your approach and show that you're genuinely interested in their culture.
✨Tip Number 2
Practice your people skills! As a Café Supervisor, you'll be leading a team and engaging with guests. Role-play common scenarios with friends or family to boost your confidence and refine your communication style.
✨Tip Number 3
Show off your passion for hospitality! During the interview, share specific examples of how you've gone above and beyond for customers in the past. This will demonstrate your commitment to creating a welcoming environment at Sam's.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the Sam's team. Don’t miss out on this opportunity!
We think you need these skills to ace Café Manager in England
Some tips for your application 🫡
Show Your Passion: Let your love for hospitality shine through in your application. We want to see that you’re genuinely excited about creating a welcoming environment for our guests and team.
Tailor Your CV: Make sure your CV highlights your experience in busy, high-end restaurants or cafés. We’re looking for someone who can handle the fast-paced nature of our café, so showcase relevant skills and achievements.
Craft a Personal Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for Sam's. Share specific examples of how you've led teams and delivered exceptional service in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Sam's, Genuine Restaurants Group
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with Sam's menu and the focus on Anglo-French cuisine. Being able to discuss specific dishes and ingredients will show your genuine interest in the café and its offerings.
✨Showcase Your Leadership Skills
As a Café Supervisor, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team or handled a busy service. Highlight your communication skills and how you motivate others.
✨Emphasise Your Passion for Hospitality
Sam's values authentic hospitality, so be ready to share what that means to you. Talk about your love for creating welcoming environments and how you ensure guests feel valued and cared for during their visit.
✨Prepare Questions About Team Culture
Demonstrate your interest in the workplace by preparing thoughtful questions about the team culture at Sam's. Ask about opportunities for growth and how they celebrate team achievements, showing that you’re keen to be part of their supportive environment.