Duty Manager in London

Duty Manager in London

London Full-Time 30000 - 35000 ÂŁ / year (est.) No home office possible
Sam's Cafe Primrose Hill

At a Glance

  • Tasks: Ensure a positive vibe and exceptional customer experience at Sam's Cafe.
  • Company: Family-owned restaurant known for fresh food and a comforting atmosphere.
  • Benefits: Starting pay of ÂŁ15 per hour, plus service charge and tips.
  • Other info: Full-time role with a schedule from Thursday to Sunday.
  • Why this job: Join a vibrant team and enhance your skills in a fun environment.
  • Qualifications: Experience in hospitality, strong organisational skills, and a proactive attitude.

The predicted salary is between 30000 - 35000 ÂŁ per year.

Location: Primrose Hill (6‐minute walk from Chalk Farm Tube, 12 minutes from Camden Tube). The venue, Sam's Cafe, is a family‐owned restaurant known for its fresh food and comforting atmosphere.

Key Responsibilities

  • Ensure a positive shop vibe and exceptional customer experience.
  • Assist with staff training and development.
  • Manage opening and closing procedures.
  • Handle reporting during quieter shifts.

Essential Skills & Qualifications

  • Ability to make coffees and cocktails.
  • Strong organizational skills and excellent service knowledge.
  • Proactive, well‐presented team player with a strong sense of ownership and initiative.
  • Experience in a similar setting.
  • High standard of English.
  • Maturity and motivation to continuously improve both the team and the overall business.

Employment Details

  • Full‐time; schedule: 2 pm‐10:30 pm, Thursday‐Sunday.

Compensation

  • Starting pay of ÂŁ15 per hour, plus service charge (average additional ÂŁ2.50 per hour) and tips via tronc. Pay may increase based on experience.

Duty Manager in London employer: Sam's Cafe Primrose Hill

At Sam's Cafe, we pride ourselves on being a family-owned restaurant that fosters a warm and inviting atmosphere for both our customers and staff. Located in the vibrant Primrose Hill area, we offer our Duty Managers not only competitive pay but also opportunities for personal and professional growth within a supportive team environment. Join us to be part of a culture that values exceptional service, creativity, and continuous improvement.
Sam's Cafe Primrose Hill

Contact Detail:

Sam's Cafe Primrose Hill Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Duty Manager in London

✨Tip Number 1

Get to know the venue! Before your interview, pop into Sam's Cafe and soak up the atmosphere. Chat with the staff and customers to get a feel for the vibe – it’ll help you stand out when you show genuine interest.

✨Tip Number 2

Show off your skills! If you’ve got experience making coffees or cocktails, bring it up during your chat. Maybe even mention a time you turned a tough customer into a happy one – we love stories that highlight your service knowledge!

✨Tip Number 3

Be proactive! When you’re in the interview, don’t just wait for questions. Ask about the team dynamics and how you can contribute to improving the overall business. It shows you’re motivated and ready to take ownership.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s make this happen!

We think you need these skills to ace Duty Manager in London

Customer Service
Staff Training
Organizational Skills
Coffee Making
Cocktail Preparation
Teamwork
Initiative
Attention to Detail
Communication Skills
Problem-Solving
Time Management
Maturity
Motivation for Improvement

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.

Tailor Your Application: Make sure to tailor your application specifically for the Duty Manager role at Sam's Cafe. Highlight your relevant experience and skills that match the job description, especially your ability to create a positive vibe and exceptional customer experience.

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you a great fit for our team.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from us during the hiring process.

How to prepare for a job interview at Sam's Cafe Primrose Hill

✨Know the Venue Inside Out

Before your interview, make sure you know all about Sam's Cafe. Familiarise yourself with their menu, the vibe of the place, and what makes it special. This shows genuine interest and helps you connect with the interviewers.

✨Show Off Your Customer Service Skills

As a Duty Manager, exceptional customer experience is key. Prepare examples from your past roles where you went above and beyond for customers. This will demonstrate your commitment to creating a positive shop vibe.

✨Highlight Your Team Spirit

Being a proactive team player is essential. Think of times when you’ve helped train or develop staff in previous jobs. Share these stories to show that you can contribute to the team's growth and morale.

✨Demonstrate Your Organisational Skills

With responsibilities like managing opening and closing procedures, it's crucial to showcase your organisational abilities. Prepare to discuss how you handle busy shifts and keep everything running smoothly, even during quieter times.

Duty Manager in London
Sam's Cafe Primrose Hill
Location: London

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