Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the go-to person for clients using our education software, ensuring their success and satisfaction.
- Company: Join SAMpeople, a team dedicated to transforming education with innovative HR solutions.
- Benefits: Enjoy a starting salary of £27,000, flexible working, 25 days leave, and your birthday off!
- Why this job: Make a real impact in education while working in a supportive and fun environment.
- Qualifications: Experience in customer success or account management in the SaaS industry is essential.
- Other info: We're growing fast and looking for passionate individuals to join our journey!
The predicted salary is between 27000 - 30000 £ per year.
Salary & Benefits
- Salary starting at £27,000 (rising by £1000 every year up to £30,000)
- 25 days annual leave (plus 8 days Bank Hols)
- Your birthday off
- BUPA Healthcare Cashback plan following successful completion of probation
- Pension Scheme
- Ongoing professional development opportunities we can offer supported study and potential funding for external qualifications
- Flexible working
- A cracking team to work
Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.
Please click on the apply button to read the full job description
Client Success Partner employer: SAMpeople
Contact Detail:
SAMpeople Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Success Partner
✨Tip Number 1
Familiarize yourself with the education sector and the specific challenges schools face. Understanding the unique needs of educational institutions will help you connect better with potential clients and demonstrate your commitment to their success.
✨Tip Number 2
Highlight your experience in customer success or account management, especially within the SaaS industry. Be ready to share specific examples of how you've helped clients achieve their goals and overcome challenges.
✨Tip Number 3
Showcase your communication skills by preparing to discuss how you build and maintain strong relationships with customers. Think of instances where your interpersonal skills made a significant impact on customer satisfaction.
✨Tip Number 4
Demonstrate your problem-solving abilities by thinking of examples where you've provided support and troubleshooting for clients. Being able to articulate your approach to resolving issues will be crucial in this role.
We think you need these skills to ace Client Success Partner
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Client Success Partner position. Make sure you understand the key responsibilities and the skills required, such as customer relationship management and support troubleshooting.
Tailor Your CV: Customize your CV to highlight relevant experience in customer success or account management, particularly within the SaaS industry. Use specific examples that demonstrate your ability to build strong relationships and provide outstanding customer service.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for education and innovative solutions. Mention how your values align with those of SAMpeople and express your enthusiasm for contributing to their mission of creating better futures for children.
Highlight Your Communication Skills: In both your CV and cover letter, emphasize your excellent communication and interpersonal skills. Provide examples of how you've successfully managed multiple customer accounts and resolved issues effectively.
How to prepare for a job interview at SAMpeople
✨Show Your Passion for Education
Make sure to express your enthusiasm for the education sector and how you believe in creating better futures for children. Share any relevant experiences that highlight your commitment to improving educational outcomes.
✨Demonstrate Customer Success Experience
Prepare specific examples from your previous roles where you successfully managed customer relationships or resolved issues. Highlight your ability to develop success plans and ensure customer satisfaction.
✨Communicate Clearly and Effectively
Since excellent communication is key for this role, practice articulating your thoughts clearly. Be ready to discuss how you build strong relationships with clients and handle their queries efficiently.
✨Understand Their Products
Familiarize yourself with the education-specific software products offered by SAMpeople. Being knowledgeable about their offerings will show your genuine interest and help you answer questions more effectively.
