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- Tasks: Coordinate service visits and support engineers while ensuring customer satisfaction.
- Company: Join a dynamic team near Farnham with a focus on service excellence.
- Benefits: Enjoy a competitive salary and opportunities for professional growth.
- Why this job: Be the key contact for customers and make a real difference in service delivery.
- Qualifications: Experience in coordination or administration with strong organisational skills.
- Other info: Fast-paced environment with a focus on teamwork and learning.
The predicted salary is between 16200 - 19800 £ per year.
Our client is seeking a proactive and organised Service Coordinator to join their team based near Farnham. This is an excellent opportunity for someone with strong administrative and coordination skills who enjoys working in a fast-paced service environment. The ideal candidate will be highly organised, customer-focused, and confident managing multiple priorities while supporting engineers, clients, and internal teams.
What’s on Offer?
- Job type: Full time, permanent
- Location: Near Farnham
- Salary: £27,000 p/a
Key Responsibilities:
- Coordinate and schedule service visits, maintenance work, and call-outs efficiently.
- Act as the main point of contact for customers, handling enquiries and providing service updates.
- Liaise with engineers, suppliers, and internal departments to ensure smooth service delivery.
- Maintain accurate service records, job logs, and documentation.
- Monitor service workflows, prioritising urgent requests where required.
- Prepare reports, update systems, and ensure data accuracy at all times.
- Support the service team with general administration and ad hoc duties.
- Ensure high levels of customer satisfaction through clear communication and follow-up.
Skills, Experience, and Training Requirements:
- Previous experience in a service coordination, scheduling, or administrative role.
- Strong organisational skills with the ability to manage multiple tasks.
- Confident using Microsoft Office and service management systems.
- Excellent communication skills, both written and verbal.
- Ability to work well under pressure and meet deadlines.
Our Ideal Candidate:
- Highly organised with a strong attention to detail.
- Customer-focused and professional in their approach.
- A proactive problem-solver who can work independently and as part of a team.
- Reliable, adaptable, and keen to learn.
How to Apply:
If you have the experience and enthusiasm for this type of role, we would really like to hear from you. Apply directly through this advert with your CV.
If you know someone suitable for this role, share the word and through our referral scheme receive up to £250!
We are committed to supporting and promoting diversity in the workplace and consider all applications.
Service Coordinator in Surrey employer: Sammons Recruitment Ltd
Contact Detail:
Sammons Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Coordinator in Surrey
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent projects. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your responses, the more confident you'll feel during the actual interview.
✨Tip Number 3
Don’t forget to prepare some questions for them! Asking insightful questions shows that you’re engaged and serious about the role. Plus, it gives you a chance to find out if the company is the right fit for you.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you on their radar as they make their decision.
We think you need these skills to ace Service Coordinator in Surrey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Coordinator role. Highlight your administrative and coordination skills, and don’t forget to mention any experience you have in a fast-paced service environment. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Be sure to mention your customer-focused approach and how you manage multiple priorities. We love a proactive problem-solver!
Show Off Your Communication Skills: Since communication is key in this role, make sure your written application reflects your excellent communication skills. Keep it clear, concise, and professional. We’re looking for someone who can communicate effectively with both customers and internal teams.
Apply Through Our Website: Don’t forget to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen and ready to join our team!
How to prepare for a job interview at Sammons Recruitment Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Service Coordinator role. Familiarise yourself with the key responsibilities and think about how your previous experience aligns with them. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
As a Service Coordinator, being organised is crucial. Prepare examples from your past work where you've successfully managed multiple tasks or prioritised urgent requests. Use the STAR method (Situation, Task, Action, Result) to structure your responses and demonstrate your ability to handle a fast-paced environment.
✨Communicate Clearly and Confidently
Since you'll be the main point of contact for customers, it's essential to showcase your communication skills during the interview. Practice articulating your thoughts clearly and concisely. Remember to listen actively to the interviewer's questions and respond thoughtfully, showing that you can maintain high levels of customer satisfaction.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with questions about the company culture, team dynamics, and expectations for the role. This not only shows your interest but also helps you determine if the company is the right fit for you. Plus, it gives you a chance to engage with the interviewer on a deeper level.
