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- Tasks: Be the go-to person for parts enquiries and ensure smooth operations.
- Company: Join a dynamic team in a busy, customer-focused environment.
- Benefits: Competitive pay, supportive team culture, and opportunities for growth.
- Why this job: Make a real difference by connecting customers with the right parts.
- Qualifications: Experience in parts advising or similar roles is preferred.
- Other info: Fast-paced environment with a focus on teamwork and problem-solving.
The predicted salary is between 28800 - 43200 £ per year.
We are seeking a knowledgeable and customer-focused Parts Advisor to support the smooth operation of a busy business. This role is key to ensuring customers and internal teams receive the correct parts efficiently, accurately, and in a timely manner. You will act as a vital link between the workshop, customers, and suppliers, using your technical understanding and organisational skills to manage parts ordering, stock control, and customer enquiries.
Key Responsibilities
- Serve as the first point of contact for parts enquiries from customers, engineers, and internal teams
- Identify and source correct parts using manuals, systems, and supplier databases
- Process parts orders accurately and efficiently
- Maintain stock levels and support inventory management
- Liaise with suppliers to obtain pricing, availability, and delivery updates
- Prepare quotations and provide clear, professional communication to customers
- Support workshop engineers by ensuring parts are available when required
- Keep accurate records within the company’s parts and CRM systems
- Resolve parts-related queries and issues in a timely manner
- Contribute to continuous improvement in parts processes and customer service
Skills & Experience Required
- Previous experience as a Parts Advisor, Parts Assistant, or similar role (preferred)
- Strong organisational and administrative skills
- Good attention to detail and accuracy
- Confident communication skills, both written and verbal
- Ability to work in a fast-paced environment
- Basic IT skills and experience using parts or inventory systems
- A proactive and customer-focused approach
Personal Attributes
- Reliable and professional
- Team player with a positive attitude
- Problem-solver with a practical mindset
- Able to manage multiple tasks and priorities
Parts Advisor employer: Sammons Recruitment Ltd
Contact Detail:
Sammons Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Parts Advisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge and customer service skills. Be ready to discuss how you've handled parts enquiries in the past and how you can contribute to improving processes at the company.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for the latest openings and make sure to tailor your approach to each role you’re interested in.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind for the hiring team. Plus, it’s a great chance to reiterate why you’d be a perfect fit as a Parts Advisor.
We think you need these skills to ace Parts Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Parts Advisor or in similar roles. We want to see how your skills match the job description, so don’t be shy about showcasing your organisational and customer service abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Mention specific experiences that demonstrate your problem-solving skills and proactive approach, just like we value at StudySmarter.
Show Off Your Communication Skills: Since this role involves liaising with customers and suppliers, make sure your written application reflects your confident communication style. Keep it clear, professional, and engaging – we love a good chat!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Sammons Recruitment Ltd
✨Know Your Parts
Familiarise yourself with common parts and their functions. Brush up on technical manuals and supplier databases so you can confidently answer questions about sourcing and identifying parts during the interview.
✨Showcase Your Organisational Skills
Prepare examples of how you've managed stock levels or processed orders in previous roles. Highlight your attention to detail and ability to handle multiple tasks, as these are crucial for a Parts Advisor.
✨Communicate Clearly
Practice articulating your thoughts clearly and professionally. Since you'll be liaising with customers and suppliers, demonstrating strong verbal and written communication skills will set you apart.
✨Be Proactive and Problem-Solving
Think of scenarios where you've resolved parts-related issues or improved processes. Showing that you have a proactive mindset and can think on your feet will resonate well with the interviewers.
