IT Support Technician

About the Role:

Want to make an application Make sure your CV is up to date, then read the following job specs carefully before applying.
Are you passionate about IT and looking to kickstart or advance your career in a fast-paced, growing company? Our client is seeking a proactive IT Support Technician to join their dynamic team. In this role, you will be the go-to person for providing exceptional IT support, assisting with system improvements, and ensuring that their technology remains up-to-date and accessible to all employees.
You will be part of a talented team, working to maintain and improve their IT systems, supporting new starters, and ensuring a seamless technology experience for our employees. If you\’re a self-starter with a strong interest in IT and a desire to learn, we would love to hear from you!
Key Responsibilities:

IT Helpdesk Monitoring & Support: Monitor their internal IT helpdesk and respond to queries in a timely manner, ensuring employees have the support they need
System Monitoring & Improvement: Monitor the use of software (e.g., Microsoft) and hardware (e.g., printers), looking for opportunities to improve and streamline existing systems
IT Training & Inductions: Provide training and assistance with IT inductions for new starters, ensuring they are set up for success
Supplier Liaison: Liaise with third-party suppliers to resolve issues and ensure the smooth operation of IT systems and services
IT Equipment Setup: Order and set up new and replacement IT equipment to ensure that employees are equipped with the necessary tools
Technology & Tools Update: Keep technology and tools updated, ensuring employees have access to the latest products, documents, and software. Communicate any upcoming changes to the team
Occasional Travel: This role will require occasional travel to other offices within the companyAbout You:

Experience: At least 1 year of relevant work experience is great, but not essential
Qualifications: A minimum of 3 A-levels at grades A to C (or equivalent). A university degree with a 2:1 or above is desired but not essentialHow to Apply:
If you\’re ready to join an innovative and growing company with a focus on employee development, we’d love to hear from you! Please send your CV and a cover letter detailing your experience and motivation for applying.

If you know someone suitable for this role, share the word and through our referral scheme receive up to £250! for full details on all Permanent, Temporary and Contract career opportunities we are actively seeking candidates for. Recruiting on the basis of Talent, we are committed to supporting and promoting diversity in the workplace and consider all applications. Any salary advertised is for search purposes only. If you have not heard from us within 7 days you will have not been successful on this occasion, however, we would welcome your application for alternative vacancies