At a Glance
- Tasks: Lead security and cleaning services in a busy, customer-focused environment.
- Company: Dynamic organisation committed to diversity and excellence.
- Benefits: Competitive pay at £15.00 per hour and full-time permanent position.
- Other info: Great opportunity for career growth and development in a supportive team.
- Why this job: Make a real impact by ensuring safety and cleanliness for customers.
- Qualifications: Experience in facilities management and a current SIA Front Line Licence required.
The predicted salary is between 15 - 15 £ per hour.
We are seeking a proactive and hands-on Soft Services Manager to oversee the delivery of security and cleaning services within a busy, customer facing environment. This is a varied leadership role where you'll be responsible for maintaining a safe, secure and welcoming site while ensuring the highest standards of cleanliness, compliance and customer service. Working closely with operational teams and site management, you'll lead security and cleaning colleagues, oversee daily operations and drive continuous improvement across all aspects of service delivery.
What's on Offer?
- Salary: £15.00 per hour
- Job Type: Full-time permanent position
- Location: Hastings
Key Responsibilities
- Lead the day-to-day delivery of integrated security and cleaning services
- Manage, motivate and develop security officers, cleaning operatives and supervisors
- Plan staff rotas, resource allocation and daily operational priorities
- Ensure consistently high standards of cleanliness across all public and back-of-house areas
- Oversee incident response, emergency procedures and site security operations
- Carry out regular quality inspections, audits and compliance checks
- Ensure health and safety, COSHH adherence
- Manage contractor access, visitor safety and operational activities across the site
- Produce accurate reports on incidents, performance, staffing and service delivery
- Monitor KPIs, SLAs and service standards, implementing improvements where required
- Manage staffing levels, attendance, training, performance and employee development
- Control labour, overtime, consumables and operational budgets
Skills, Experience & Training Requirements
- Previous experience managing soft services, facilities management, security or cleaning operations within a busy commercial or public facing environment
- Proven leadership experience managing multi-disciplinary teams
- Strong knowledge of security operations, cleaning standards and health and safety legislation
- Experience managing incidents, investigations and emergency situations
- Strong organisational skills with the ability to manage multiple priorities
- Good IT skills, including Microsoft Office and reporting systems
- Excellent written and verbal communication skills
- Current SIA Front Line Licence is essential
- Leadership qualification such as ILM, CMI, NVQ or equivalent would be advantageous
- IOSH Managing Safely, First Aid or BICSc qualifications would be beneficial
Apply Today
If you're a licensed Soft Services Manager with a background in facilities, security or cleaning management and are looking for your next opportunity, we'd love to hear from you. Apply today with your CV for further information.
If you know someone suitable for this role, share the word and through our referral scheme receive up to £250!
We are committed to supporting and promoting diversity in the workplace and consider all applications.
Soft Services Manager in Hastings employer: Sammons Recruitment Ltd
Join a dynamic team as a Warehouse Operative in Swindon, where we prioritise a supportive work culture and offer competitive pay of £13.45 per hour, with enhanced rates for late shifts. Our commitment to employee growth means you'll have opportunities to develop your skills in a fast-paced environment, while our focus on teamwork ensures that you will feel valued and motivated every day.
StudySmarter Expert Advice🤫
We think this is how you could land Soft Services Manager in Hastings
✨Join Local Community Boards
Get involved in local community boards or forums related to janitorial services. You'll find job postings and connect with businesses in your area, which can really bolster your chances of landing that full-time gig at places like Sammons Recruitment Ltd.
✨Network with Industry Pros
Don't underestimate the power of networking! Attend industry-specific events or workshops in your locality. Chatting with people already in the field can lead you to hidden job opportunities that might not even be advertised yet.
✨Show Off Your Skills
Consider creating a simple portfolio that outlines your experience and specific skills in janitorial services. You can showcase before-and-after photos of your work or even testimonials from past employers. This can help you stand out when applying at places like Sammons Recruitment Ltd.
✨Apply Directly and Keep it Local
When you see a full-time position that sparks your interest, don’t just apply online. If you can, walk into the company, like Sammons Recruitment Ltd, with a smile and express your eagerness to contribute. Nothing beats meeting face-to-face and making that personal connection!
We think you need these skills to ace Soft Services Manager in Hastings
Some tips for your application 🫡
Highlight Relevant Experience:When showcasing your experience, focus on any previous roles in janitorial or cleaning services. Include specifics like the types of environments you've worked in – be it offices, schools, or hospitals – and mention any cleaning techniques or equipment you're familiar with. This will show Sammons Recruitment Ltd that you’ve got the practical skills needed for the job!
Certifications Matter:If you have any certifications related to cleaning, health and safety, or equipment handling, make sure to include them in your CV. These can really set you apart from other candidates and demonstrate your commitment to quality and safety in your approach, which is crucial in the janitorial industry.
Tailor Your Cover Letter:Your cover letter should explain why you’re interested in working with Sammons Recruitment Ltd specifically. Talk about what excites you about the role and how you align with their values. Maybe you love maintaining cleanliness and creating a welcoming environment; let that shine through!
Get Your Availability Clear:Since this is a full-time position, be sure to mention your availability at the beginning of your application. Sammons Recruitment Ltd will want to know that you can commit to the hours required, so throwing in your ideal working times can help ease any worry about schedule conflicts!
How to prepare for a job interview at Sammons Recruitment Ltd
✨Know Your Cleaning Techniques
Brush up on various cleaning techniques and equipment you're familiar with. Be ready to highlight specific experiences where you've tackled challenging cleaning situations. This could give the hiring team at Sammons Recruitment Ltd a glimpse of your hands-on skills!
✨Safety First!
Make sure you're up-to-date on health and safety regulations relevant to janitorial work. We can expect some questions about how you handle hazardous materials or ensure hygiene—demonstrating knowledge here shows you're serious about your job and safety at Sammons Recruitment Ltd.
✨Flexibility is Key
As this is a full-time role, be prepared to discuss your flexibility regarding shifts and potential overtime. Employers love to see candidates who are adaptable to changing schedules, so share experiences that highlight your commitment and reliability.
✨Present Your Experience!
If you have a portfolio or references from previous jobs in cleaning services, bring them along or have them ready to share. This can strengthen your case at Sammons Recruitment Ltd, showcasing your work ethic and the quality of your previous roles in janitorial services.
