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- Tasks: Deliver top-notch client support and resolve issues in a fast-paced environment.
- Company: Join a rapidly growing organisation with a dynamic culture.
- Benefits: Competitive salary, excellent benefits, and opportunities for skill development.
- Why this job: Make a real impact while building strong relationships with clients.
- Qualifications: Strong communication skills and problem-solving abilities required.
- Other info: Flexible hours and great career growth potential await you!
The predicted salary is between 25000 - 30000 £ per year.
Our client, a rapidly growing and dynamic organisation, is seeking a proactive and customer-focused Customer Service Executive to join their expanding team. This is an exciting opportunity for someone who is passionate about delivering excellent client support while working in a fast-paced, technology-driven environment. The ideal candidate will have competent problem-solving abilities, strong communication skills, and a genuine interest in learning and development within a specialist industry. What’s on Offer? Job type: Full time, permanent Location: Eastbourne Salary: £25,000 – £30,000 p/a (DOE) Excellent employee benefits package Opportunity to join a fast-growing company and develop your skills in a specialist sectorKey Responsibilities: Provide ongoing client support via telephone and email, ensuring a high level of service Build and maintain strong professional relationships with a range of clients Train clients on how to use the company’s systems effectively Investigate and resolve client issues promptly by liaising with internal teams Schedule and coordinate diary appointments Prioritise tasks and manage workload effectively throughout the day Monitor live systems in real-time to ensure smooth operations Complete general administrative tasks and maintain accurate records Engage in self-directed learning to gain a thorough understanding of internal systems Take responsibility for personal professional development, including attending training sessions Work flexible hours as required, including evenings and weekends (approximately 1 in 3 weekends) Skills, Experience, and Training Requirements: Excellent problem-solving skills and the ability to think independently Strong time management and task prioritisation abilities Confident communicator with clear written and verbal English skills Strong interpersonal skills and the ability to build positive client relationships Highly organised with excellent attention to detail Comfortable working under pressure and as part of a team Strong computer literacy, including proficiency with Microsoft Office Adaptable and agile in a fast-paced, changing environment How to Apply: If you have the experience and enthusiasm for this type of role, we would really like to hear from you. Apply directly through this advert with your CV. If you know someone suitable for this role, share the word and through our referral scheme receive up to £250! for full details on all Permanent, Temporary and Contract career opportunities we are actively seeking candidates for. Recruiting on the basis of Talent, we are committed to supporting and promoting diversity in the workplace and consider all applications. Any salary advertised is for search purposes only. If you have not heard from us within 7 days you will have not been successful on this occasion, however, we would welcome your application for alternative vacancies
Customer Service Executive employer: Sammons Recruitment Ltd
Contact Detail:
Sammons Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Executive
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent news. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about client support, being able to articulate your thoughts clearly is key. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Show off your problem-solving abilities! Think of examples from your past experiences where you successfully resolved issues. This will demonstrate your capability to handle challenges in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate candidates like you who want to grow in a dynamic company.
We think you need these skills to ace Customer Service Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Customer Service Executive role. Highlight your problem-solving abilities and communication skills, as these are key for us in this fast-paced environment.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for client support and your eagerness to learn and grow within our dynamic team. Keep it concise but impactful!
Showcase Your Tech Savvy: Since we’re a technology-driven organisation, mention any relevant tech skills or experience you have. Whether it's using specific software or managing systems, let us know how you can contribute to our smooth operations.
Apply Through Our Website: Don’t forget to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Sammons Recruitment Ltd
✨Know the Company Inside Out
Before your interview, take some time to research the company thoroughly. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Problem-Solving Skills
As a Customer Service Executive, you'll need to demonstrate your problem-solving abilities. Prepare specific examples from your past experiences where you've successfully resolved client issues. This will highlight your competency and proactive approach.
✨Practice Clear Communication
Strong communication skills are key for this role. Practise articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to get comfortable with expressing yourself in a professional setting.
✨Prepare Questions to Ask
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, training opportunities, or the company's future plans. This shows that you're engaged and serious about the position.
