At a Glance
- Tasks: Lead a team in delivering top-notch DC pensions administration and drive process improvements.
- Company: Join a leading firm dedicated to exceptional client service and operational excellence.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Other info: Opportunity to work on complex projects and develop your professional network.
- Why this job: Make a real impact by enhancing client services and leading a dynamic team.
- Qualifications: Extensive experience in DC pensions administration and strong leadership skills.
The predicted salary is between 40950 - 50050 £ per year.
We're seeking an experienced Pensions Operations Manager to oversee a Defined Contribution (DC) Administration team, ensuring outstanding service delivery, quality standards, and operational performance.
Reporting to the Head of DC Administration, you'll lead and develop administration managers and teams, drive process improvements, manage quality and complaints, and support the delivery of profitable, sustainable client services.
About the role
- Leading and developing DC administration teams
- Driving quality assurance and continuous improvement
- Managing recruitment, performance and employee development
- Supporting client relationships and attending client meetings
- Assisting with tenders, proposals and new business opportunities
- Overseeing compliance, governance and operational efficiency initiatives
About you
- Extensive experience in DC pensions administration
- Strong technical knowledge of pension administration and DC governance
- Proven leadership and people management experience
- Experience handling complex member queries and service delivery
- Strong stakeholder management and communication skills
- APMI qualified or qualified through relevant experience preferred
Pensions Operations Manager – DC (ref: 134355) in Reading employer: Sammons Recruitment Group
As a leading employer in the pensions sector, we offer a dynamic work environment that fosters collaboration and innovation. Our hybrid working structure allows for flexibility, while our commitment to employee growth ensures that you will have access to continuous learning opportunities and professional development. Join us to be part of a culture that values diversity and encourages you to make a meaningful impact in the field of Defined Benefit administration.
