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For Companies At a Glance
- Tasks: Manage client relationships and optimise programmatic advertising campaigns for EMEA clients.
- Company: Samba TV, a leader in transforming the viewing experience with innovative data technology.
- Benefits: Inclusive workplace, competitive salary, and opportunities for professional growth.
- Why this job: Join a dynamic team and make a real impact in the ad tech industry.
- Qualifications: 4+ years in account management or customer success, preferably in ad tech.
- Other info: Collaborative environment with a focus on diversity and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Samba TV tracks streaming and broadcast video across the world with our proprietary data and technology. We are on a mission to fundamentally transform the viewing experience for everyone. Our data enables media companies to connect with audiences for new shows and movies, and enables advertisers to engage viewers and measure reach across all their devices. We have an amazing story with a unique perspective on culture formed by a global footprint of data and AI-driven insights.
We are looking for a Programmatic Account Manager to support our expanding EMEA client base. This role blends client servicing, media planning, campaign management, and technical support, ideal for a strategic and solutions-oriented professional with experience in programmatic advertising and a passion for helping clients succeed.
You’ll act as a key point of contact for agencies, advertisers, and platform partners, ensuring campaigns are executed smoothly, clients are enabled on our platforms, and our full product suite is leveraged to drive growth.
Responsibilities
- Act as the main point of contact for EMEA clients, including media agencies, publishers, and advertisers, developing strategic, long-term relationships.
- Drive end-to-end client onboarding, platform training, and continuous enablement on Semasio’s Semantic Targeting Platform and broader programmatic ecosystem.
- Provide hands-on support, including technical troubleshooting via the internal ticketing system, liaising with Product and Engineering as needed.
- Review campaign briefs, recommend targeting strategies, build custom segments, and monitor delivery to implement necessary optimisations.
- Analyse client usage and engagement data to proactively recommend enhancements and increase platform adoption.
- Develop tailored strategic plans and business cases to scale accounts and identify upsell/cross-sell opportunities.
- Run regular check-ins, share performance insights, and deliver custom reports to support client growth and retention.
- Serve as a strategic advisor to clients, positioning Samba as a thought leader in ACR and contextual targeting through education, market trends, and campaign ideation.
- Collect client feedback to inform product roadmap discussions and advocate for client-centric enhancements in collaboration with Product and Engineering.
- Lead internal knowledge-sharing and training initiatives to uplift team capabilities and align cross-functional collaboration.
- Collaborate across departments to foster a positive work environment and drive business growth.
Requirements
- 4+ years of experience in customer success, account management, or technical support, ideally within the ad tech or programmatic media industry
- Experience with DSPs and SSPs, including hands-on campaign setup, delivery monitoring, and optimisation is preferable
- Strong technical understanding of data, targeting methodologies, and digital advertising platforms
- Excellent communication and client-facing skills, with a proactive, solution-oriented approach
- Comfortable presenting complex technical concepts in an easy-to-understand, value-driven manner
- Experience conducting product training and leading onboarding sessions
- Strong analytical and problem-solving skills with an ability to turn data into insights
- Collaborative team player who thrives in a fast-paced, dynamic environment
- German speaking beneficial
Samba TV is an equal opportunity employer
We celebrate diversity and are committed to creating an inclusive environment for all employees. We strive to empower connection with one another, reflect the communities we serve, and tackle meaningful projects that make a real impact.
Samba TV may collect personal information directly from you, as a job applicant, Samba TV may also receive personal information from third parties, for example, in connection with a background, employment or reference check, in accordance with the applicable law. For further details, please see Samba\’s Applicant Privacy Policy. For residents of the EU , Samba Inc. is the data controller.
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Senior Programmatic Account Manager employer: Samba TV
Contact Detail:
Samba TV Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Programmatic Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and engage with potential employers on social media. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially in programmatic advertising. We want you to show them you’re not just another candidate, but someone who genuinely cares about their mission.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of a Programmatic Account Manager. We suggest rehearsing answers to common interview questions and preparing examples of your past successes in client management.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can go a long way in keeping you top of mind. We recommend mentioning something specific from your conversation to show you were engaged and interested.
We think you need these skills to ace Senior Programmatic Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Senior Programmatic Account Manager. Highlight your experience in customer success and account management, especially within the ad tech or programmatic media industry. We want to see how your skills align with our mission!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about programmatic advertising and how you can help our clients succeed. Be sure to mention any relevant experience with DSPs and SSPs, as well as your problem-solving skills.
Showcase Your Technical Skills: Since this role involves technical support and campaign optimisation, don’t shy away from showcasing your technical understanding of data and digital advertising platforms. We love candidates who can present complex concepts in a simple, value-driven way!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen on joining our team at Samba TV!
How to prepare for a job interview at Samba TV
✨Know Your Stuff
Make sure you brush up on your knowledge of programmatic advertising, DSPs, and SSPs. Familiarise yourself with Samba TV's products and how they fit into the broader ad tech landscape. This will help you speak confidently about how you can leverage their platform to drive client success.
✨Showcase Your Client Management Skills
Prepare examples from your past experiences where you've successfully managed client relationships. Highlight your ability to onboard clients, provide training, and troubleshoot issues. This will demonstrate that you're not just technically savvy but also a great communicator and problem-solver.
✨Be Data-Driven
Since the role involves analysing client usage and engagement data, come prepared with examples of how you've used data to inform decisions in previous roles. Discuss specific metrics you've tracked and how you've turned insights into actionable strategies for clients.
✨Ask Insightful Questions
During the interview, don't hesitate to ask questions that show your interest in the company's mission and culture. Inquire about their approach to client success and how they measure the impact of their campaigns. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.