At a Glance
- Tasks: Support EMEA clients in programmatic advertising, managing campaigns and providing technical support.
- Company: Samba, a leading media intelligence company with a focus on consumer attention data.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Inclusive culture that values diversity and empowers employees to make an impact.
- Why this job: Join a dynamic team and help major brands make smarter advertising decisions.
- Qualifications: Fluent in German and English, with 2+ years in account management or customer success.
The predicted salary is between 40500 - 49500 £ per year.
London Core Operations – Programmatic Consulting /International Full Time Employee /Hybrid Samba is a media intelligence company.
Our data exists with the consent of over a billion people, organized into the most complete picture of consumer attention ever built.
The biggest brands in the world use that picture to make smarter decisions.
We think it's the most interesting data asset on the planet, because it's the most culturally relevant.
We are looking for a Programmatic Account Manager to support our growing EMEA client base, with a particular focus on our German-speaking markets.
The role blends client servicing, media planning, campaign management and technical support — a strong fit for a strategic, solutions-oriented professional who is curious about programmatic advertising and motivated by helping clients succeed.
Who You Are Act as the primary point of contact for EMEA clients — agencies, publishers and advertisers, with a focus on the DACH market — building strong, long-term strategic relationships.
Lead onboarding and platform training for new clients, and provide ongoing hands-on support across Samba's programmatic product suite and the wider ecosystem.
Review campaign briefs, recommend targeting strategies, build custom segments and monitor performance to deliver optimisations and successful campaign delivery.
Provide hands-on technical support, troubleshooting issues through the internal ticketing system and partnering with Product and Engineering where needed.
Analyse client usage and engagement data to identify opportunities for greater platform adoption, and build the strategic plans and business cases to scale accounts.
Identify and drive upsell and cross-sell opportunities, supported by regular insights, reporting and check-ins that keep clients growing and retained.
Serve as a strategic advisor: share market trends, contribute campaign ideas, educate clients on ACR and contextual targeting, and feed client needs into product roadmap discussions.
Contribute to internal knowledge-sharing and training that strengthens team capability and supports cross-functional collaboration.
What You'll Do Fluent in German and English, written and spoken — confident leading client meetings, training sessions and technical conversations in both languages.2+ years' experience in customer success, account management or technical support, ideally within ad tech or programmatic media.
Curious about data, targeting methodologies and digital advertising platforms, and keen to build technical depth on the job.
Enthusiastic about supporting product training and onboarding sessions as you grow into the role.
Strong analytical and problem-solving skills, with an ability to turn data into insight.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
We strive to empower connection with one another, reflect the communities we serve, and tackle meaningful projects that make a real impact.
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Account Executive - German / English Speaking in London employer: Samba TV
Samba is an exceptional employer that fosters a dynamic and inclusive work culture, where employees are empowered to build meaningful relationships with clients while driving impactful results in the programmatic advertising space. With a strong focus on employee growth, we offer comprehensive training and development opportunities, particularly for those fluent in German and English, ensuring that our team members thrive in their roles and contribute to our innovative data-driven solutions. Located in London, our hybrid work model promotes flexibility and collaboration, making it an ideal environment for professionals eager to make a difference in the media intelligence industry.
