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- Tasks: Manage client relationships and optimise programmatic advertising campaigns for EMEA clients.
- Company: Join Samba TV, a leader in innovative advertising solutions with a global impact.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Why this job: Be at the forefront of transforming the viewing experience with cutting-edge technology.
- Qualifications: 2-4 years in account management or customer success, preferably in ad tech.
- Other info: Dynamic team environment focused on collaboration and continuous learning.
The predicted salary is between 36000 - 60000 £ per year.
Samba TV tracks streaming and broadcast video across the world with our proprietary data and technology. We are on a mission to fundamentally transform the viewing experience for everyone. Our data enables media companies to connect with audiences for new shows and movies, and enables advertisers to engage viewers and measure reach across all their devices. We have an amazing story with a unique perspective on culture formed by a global footprint of data and AI-driven insights. Samba TV, now including Semasio's contextual platform, is a global leader in omniscreen advertising solutions. With access to one of the world’s most progressive audiences and a comprehensive semantic targeting platform, we empower brands to engage TV viewers across all devices with actionable insights and measurable results.
We are looking for a Programmatic Account Manager to support our expanding EMEA client base. This role blends client servicing, media planning, campaign management, and technical support, ideal for a strategic and solutions-oriented professional with experience in programmatic advertising and a passion for helping clients succeed. You’ll act as a key point of contact for agencies, advertisers, and platform partners, ensuring campaigns are executed smoothly, clients are enabled on our platforms, and our full product suite is leveraged to drive growth.
WHAT YOU'LL DO:
- Act as the primary point of contact for EMEA clients, including agencies, publishers, and advertisers, building strong long-term strategic relationships.
- Lead end-to-end onboarding, platform training, and ongoing enablement on Semasio’s Semantic Targeting Platform and the broader programmatic ecosystem.
- Review campaign briefs, recommend targeting strategies, build custom segments, and monitor performance to deliver optimisations and ensure successful campaign delivery.
- Provide hands-on technical support, troubleshooting issues through the internal ticketing system and partnering with Product and Engineering as needed.
- Analyse client usage and engagement data to identify opportunities for increased platform adoption and develop strategic plans and business cases to scale accounts.
- Identify and drive upsell and cross-sell opportunities while delivering insights, reports, and regular check-ins to support client growth and retention.
- Serve as a strategic advisor by sharing market trends, campaign ideation, and education on ACR and contextual targeting, and by feeding client needs into product roadmap discussions.
- Contribute to internal knowledge-sharing and training initiatives to strengthen team capabilities and support cross-functional collaboration.
WHO YOU ARE:
- 2 to 4 years of experience in customer success, account management, or technical support, ideally within the ad tech or programmatic media industry.
- Experience with DSPs and SSPs, including hands-on campaign setup, delivery monitoring, and optimisation is preferable.
- Strong technical understanding of data, targeting methodologies, and digital advertising platforms.
- Excellent communication and client-facing skills, with a proactive, solution-oriented approach.
- Comfortable presenting complex technical concepts in an easy-to-understand, value-driven manner.
- Experience conducting product training and leading onboarding sessions.
- Strong analytical and problem-solving skills with an ability to turn data into insights.
- Collaborative team player who thrives in a fast-paced, dynamic environment.
Samba TV is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We strive to empower connection with one another, reflect the communities we serve, and tackle meaningful projects that make a real impact.
Programmatic Account Manager employer: Samba TV, Inc.
Contact Detail:
Samba TV, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Programmatic Account Manager
✨Tip Number 1
Get to know Samba TV and its mission inside out! When you’re chatting with potential employers, show them you’re not just another candidate. Share your thoughts on how their data and technology can transform the viewing experience and why you’re excited about it.
✨Tip Number 2
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Ask questions about their experiences at Samba TV and share your passion for programmatic advertising. Building those connections can give you an edge!
✨Tip Number 3
Prepare for the interview by brushing up on your technical knowledge. Be ready to discuss DSPs, SSPs, and campaign optimisation strategies. Show them you can speak their language and that you’re ready to hit the ground running!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Samba TV team. Let’s make it happen!
We think you need these skills to ace Programmatic Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Programmatic Account Manager. Highlight your experience in customer success and programmatic advertising, and don’t forget to mention any specific tools or platforms you’ve worked with!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about transforming the viewing experience and how your skills can help us achieve our mission at Samba TV.
Showcase Your Technical Skills: Since this role involves a lot of technical support and campaign management, make sure to highlight your understanding of DSPs, SSPs, and any relevant data methodologies. We want to see how you can bring value to our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Samba TV, Inc.
✨Know Your Stuff
Before the interview, dive deep into Samba TV's mission and their unique approach to programmatic advertising. Familiarise yourself with their products, especially Semasio’s Semantic Targeting Platform, so you can speak confidently about how your experience aligns with their needs.
✨Showcase Your Client Management Skills
Prepare examples from your past roles where you've successfully managed client relationships or resolved technical issues. Highlight your proactive, solution-oriented approach and how it led to successful campaign outcomes.
✨Be Data-Driven
Since the role involves analysing client usage and engagement data, come prepared with insights on how you've used data to drive decisions in previous positions. Discuss specific metrics you’ve tracked and how they influenced your strategies.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the company's future and your potential role in it. Inquire about their plans for expanding the EMEA client base or how they envision the evolution of their product suite in the coming years.
