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- Tasks: Manage client relationships and optimise programmatic advertising campaigns for EMEA clients.
- Company: Samba TV, a leader in transforming the viewing experience with innovative data technology.
- Benefits: Inclusive culture, diverse team, and opportunities for professional growth.
- Why this job: Join a dynamic team and make a real impact in the ad tech industry.
- Qualifications: 4+ years in account management or customer success, preferably in ad tech.
- Other info: Collaborative environment with a focus on continuous learning and development.
The predicted salary is between 36000 - 60000 £ per year.
Samba TV tracks streaming and broadcast video across the world with our proprietary data and technology. We are on a mission to fundamentally transform the viewing experience for everyone. Our data enables media companies to connect with audiences for new shows and movies, and enables advertisers to engage viewers and measure reach across all their devices.
We are looking for a Programmatic Account Manager to support our expanding EMEA client base. This role blends client servicing, media planning, campaign management, and technical support, ideal for a strategic and solutions-oriented professional with experience in programmatic advertising and a passion for helping clients succeed.
You will act as a key point of contact for agencies, advertisers, and platform partners, ensuring campaigns are executed smoothly, clients are enabled on our platforms, and our full product suite is leveraged to drive growth.
WHAT YOU'LL DO:- Act as the main point of contact for EMEA clients, including media agencies, publishers, and advertisers, developing strategic, long-term relationships.
- Drive end-to-end client onboarding, platform training, and continuous enablement on Semasio's Semantic Targeting Platform and broader programmatic ecosystem.
- Provide hands-on support, including technical troubleshooting via the internal ticketing system, liaising with Product and Engineering as needed.
- Review campaign briefs, recommend targeting strategies, build custom segments, and monitor delivery to implement necessary optimisations.
- Analyse client usage and engagement data to proactively recommend enhancements and increase platform adoption.
- Develop tailored strategic plans and business cases to scale accounts and identify upsell/cross-sell opportunities.
- Run regular check-ins, share performance insights, and deliver custom reports to support client growth and retention.
- Serve as a strategic advisor to clients, positioning Samba as a thought leader in ACR and contextual targeting through education, market trends, and campaign ideation.
- Collect client feedback to inform product roadmap discussions and advocate for client-centric enhancements in collaboration with Product and Engineering.
- Lead internal knowledge-sharing and training initiatives to uplift team capabilities and align cross-functional collaboration.
- Collaborate across departments to foster a positive work environment and drive business growth.
- 4+ years of experience in customer success, account management, or technical support, ideally within the ad tech or programmatic media industry.
- Experience with DSPs and SSPs, including hands-on campaign setup, delivery monitoring, and optimisation is preferable.
- Strong technical understanding of data, targeting methodologies, and digital advertising platforms.
- Excellent communication and client-facing skills, with a proactive, solution-oriented approach.
- Comfortable presenting complex technical concepts in an easy-to-understand, value-driven manner.
- Experience conducting product training and leading onboarding sessions.
- Strong analytical and problem-solving skills with an ability to turn data into insights.
- Collaborative team player who thrives in a fast-paced, dynamic environment.
- German speaking beneficial.
Samba TV is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We strive to empower connection with one another, reflect the communities we serve, and tackle meaningful projects that make a real impact.
Programmatic Account Manager in London employer: Samba TV, Inc.
Contact Detail:
Samba TV, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Programmatic Account Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews! Research Samba TV and understand our mission and values. Think about how your experience aligns with the role of Programmatic Account Manager. We want to see your passion for helping clients succeed shine through!
✨Tip Number 3
Show off your skills! If you’ve got a portfolio or examples of past campaigns you’ve managed, bring them along. We love seeing how you’ve tackled challenges and driven results in programmatic advertising.
✨Tip Number 4
Don’t forget to follow up! After an interview, shoot a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows you’re genuinely interested in joining our team at Samba TV.
We think you need these skills to ace Programmatic Account Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Programmatic Account Manager role. Highlight your experience in customer success and programmatic advertising, and show us how your skills align with what we're looking for.
Showcase Your Technical Skills: Since this role involves a lot of technical support and understanding of digital advertising platforms, don’t forget to mention any relevant experience you have with DSPs and SSPs. We want to see how you can bring value to our team!
Be Client-Focused: We love candidates who can demonstrate a proactive, solution-oriented approach. Share examples of how you've successfully managed client relationships and driven growth in previous roles. This will help us see your potential impact at Samba TV.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you're keen on joining our team!
How to prepare for a job interview at Samba TV, Inc.
✨Know Your Stuff
Before the interview, dive deep into Samba TV's mission and their unique approach to programmatic advertising. Familiarise yourself with their Semantic Targeting Platform and how it benefits clients. This will show your genuine interest and help you speak confidently about how you can contribute.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your experience in account management and campaign optimisation. Be ready to discuss how you've successfully onboarded clients or resolved technical issues, as these are key aspects of the Programmatic Account Manager role.
✨Ask Insightful Questions
Think of questions that demonstrate your understanding of the industry and the challenges Samba TV faces. Inquire about their approach to client engagement or how they leverage data for campaign success. This not only shows your enthusiasm but also positions you as a strategic thinker.
✨Be a Team Player
Samba TV values collaboration, so be prepared to discuss how you've worked effectively within teams in fast-paced environments. Share examples of how you've contributed to knowledge-sharing initiatives or supported colleagues, as this aligns with their company culture.
