At a Glance
- Tasks: Lead outreach services and support volunteers in delivering emotional support.
- Company: Join Samaritans, a compassionate organisation dedicated to preventing suicide.
- Benefits: Competitive salary, flexible working, and opportunities for personal growth.
- Other info: Hybrid working model with a focus on collaboration and inclusivity.
- Why this job: Make a real difference by helping those in distress and building community connections.
- Qualifications: Strong communication skills and experience in managing teams or volunteers.
The predicted salary is between 45000 - 49000 £ per year.
At Samaritans, our vision is that fewer people die by suicide. Every day, our volunteers and staff provide life-saving emotional support to people in distress, and behind that work is a culture built on compassion, inclusion, learning and human connection.
We are looking for a confident and collaborative Service Manager for our Outreach services who can build strong relationships and communicate with empathy and clarity. Join us to lead the safe, consistent delivery of Samaritans outreach services, bringing emotional support to people who may not be able to access help directly.
Contract: £45,000 - £49,000 per annum plus benefits
Full time (35 hours per week)
Permanent
Hybrid working with travel to Ewell office and occasional travel to branches and other locations related to the role.
In-person working: Meeting in person and working collaboratively are things we value. We ask you to work in person around 2 days or more per month. We are passionate about flexible working; talk to us about your preferences.
What You’ll Do:
- You will support and guide volunteers, ensuring they are well trained and equipped to deliver high-quality support in their communities.
Service Manager - Outreach in Surrey employer: Samaritans
At Samaritans, we pride ourselves on being an exceptional employer dedicated to making a difference in people's lives. Our inclusive and compassionate work culture fosters personal and professional growth, offering employees the chance to develop their skills while contributing to our vital mission of preventing suicide. With flexible working arrangements and a supportive environment, we empower our team to thrive both in and out of the workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager - Outreach in Surrey
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those connected to Samaritans. Attend events or workshops where you can meet potential colleagues and share your passion for emotional support.
✨Tip Number 2
Prepare for interviews by practising common questions related to outreach services. Think about how you can demonstrate your empathy and clarity in communication, as these are key traits for the Service Manager role.
✨Tip Number 3
Showcase your collaborative spirit! During interviews, share examples of how you've successfully worked with teams or volunteers in the past. This will highlight your ability to lead and support others effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your commitment to joining our mission at Samaritans.
We think you need these skills to ace Service Manager - Outreach in Surrey
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for supporting others shine through. We want to see how much you care about making a difference in people's lives, especially in the context of emotional support.
Be Clear and Concise:Make sure your application is easy to read and straight to the point. Use clear language to describe your experiences and skills, so we can quickly see how you fit into our vision at Samaritans.
Highlight Relevant Experience:Focus on any previous roles or volunteer work that relate to outreach services or emotional support. We love seeing how your background aligns with what we do, so don’t hold back on those details!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Samaritans
✨Know the Mission
Before your interview, take some time to really understand Samaritans' mission and values. Familiarise yourself with their approach to emotional support and how they aim to reduce suicide rates. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Empathy
As a Service Manager for Outreach, empathy is key. Prepare examples from your past experiences where you've demonstrated compassion and understanding, especially in challenging situations. This will highlight your ability to connect with both volunteers and those in need of support.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage outreach services. Think about potential challenges you might face in the role and how you would address them. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training and support provided to volunteers or how success is measured in the outreach services. This shows your proactive attitude and eagerness to contribute positively to the team.
