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- Tasks: Create and manage impactful marketing campaigns to recruit and retain supporters.
- Company: Join Samaritans, a compassionate organisation dedicated to saving lives.
- Benefits: Competitive salary, flexible hybrid working, and excellent benefits.
- Why this job: Make a real difference in suicide prevention while developing your marketing skills.
- Qualifications: Experience in direct marketing and strong project management skills required.
- Other info: Inclusive culture welcoming diverse applicants; your voice and ideas matter here.
The predicted salary is between 32000 - 36000 £ per year.
Help us secure the funds needed to save lives. We are looking for a passionate Senior Direct Marketing Officer to join our Individual Giving team at Samaritans. This role will create, manage and implement key campaigns and projects across the Individual Giving (IG) programme to recruit and retain supporters maximising loyalty and lifetime value.
Contract: £38,000 - £40,000 per annum plus benefits
Full time (35hrs per week)
Fixed Term Contract (12 months)
Hybrid working with link to Ewell office
In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month. We are passionate about flexible working, talk to us about your preferences.
What you’ll do:
- Craft creative direct marketing campaigns across a range of channels
- Manage campaigns from concept to fulfilment and analysis
- Develop long-term marketing strategies to maximise income
- Work with staff across the organisation to deliver high class supporter experience
- Review and analyse campaign effectiveness
- Build strong relationships with external suppliers and agencies
What you’ll bring:
- Proven experience of direct marketing campaign management
- Sound understanding of customer relationship marketing and integrated marketing communications
- Experience of managing online and offline campaigns
- Strong project management skills
- Ability to communicate with a wide range of stakeholders
- Excellent copywriting and proof-reading skills
Why Samaritans? At Samaritans, you’ll be part of a people‑first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives. We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported. You’ll join a values‑led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under‑represented at Samaritans.
Apply now: If this sounds like the opportunity for you, please apply. You will be asked to answer short application questions and to upload your CV. We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.
Applications close: Friday 5th December @ 09:00am
Interviews: w/c 8th December 2025. Second round interviews will be held on 15th and 16th December.
Senior Direct Marketing Officer in Surrey employer: Samaritans
Contact Detail:
Samaritans Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Direct Marketing Officer in Surrey
✨Tip Number 1
Network like a pro! Reach out to your connections in the charity sector, especially those who might know someone at Samaritans. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by researching Samaritans' recent campaigns. Show us you’re passionate about our mission and have ideas on how to enhance our direct marketing efforts. We love candidates who come with fresh perspectives!
✨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples of your past campaign successes. We want to hear how you’ve made an impact and how you can bring that magic to our team.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows us you’re genuinely interested in the role and appreciate the opportunity to chat.
We think you need these skills to ace Senior Direct Marketing Officer in Surrey
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for direct marketing and the mission of Samaritans shine through. We want to see why you care about saving lives and how that drives your work.
Tailor Your CV: Make sure your CV is tailored to highlight your experience in managing direct marketing campaigns. We’re looking for specific examples that demonstrate your skills in both online and offline marketing.
Be Authentic: We want to hear your unique voice! Avoid using AI tools for your application answers. Instead, share your own ideas and writing style to make your application stand out from the crowd.
Check Your Details: Before hitting submit, double-check your application for any typos or errors. Strong copywriting and proof-reading skills are essential for this role, so show us you can nail it right from the start!
How to prepare for a job interview at Samaritans
✨Know Your Campaigns
Before the interview, dive deep into Samaritans' past direct marketing campaigns. Understand what worked, what didn’t, and be ready to discuss how you would approach similar projects. This shows your passion for the role and your proactive nature.
✨Showcase Your Project Management Skills
Prepare specific examples of campaigns you've managed from start to finish. Highlight your project management skills by discussing how you coordinated with different teams and stakeholders. This will demonstrate your ability to handle the responsibilities of the Senior Direct Marketing Officer role.
✨Emphasise Relationship Building
Since building strong relationships with external suppliers and agencies is key, come prepared with examples of how you've successfully collaborated in the past. Discuss any challenges you faced and how you overcame them to strengthen those partnerships.
✨Be Authentic and Passionate
Samaritans values inclusion and compassion, so let your genuine passion for their mission shine through. Share personal stories or experiences that connect you to their cause. This will help you stand out as a candidate who truly aligns with their values.