At a Glance
- Tasks: Lead a dynamic team to create impactful social media strategies for Samaritans.
- Company: Join Samaritans, a values-led organisation dedicated to suicide prevention.
- Benefits: Enjoy flexible hybrid working, competitive salary, and 28 days annual leave.
- Other info: Be part of a diverse team where your voice matters and growth is encouraged.
- Why this job: Make a real difference in people's lives through meaningful online engagement.
- Qualifications: Experience in social media management and compassionate team leadership required.
The predicted salary is between 45000 - 45000 £ per year.
Help us achieve our vision that fewer people die by suicide.
We’re looking for a Social Media Manager to join the team for 12 months, covering maternity leave.
This is an exciting opportunity to shape the social media presence for Samaritans.
You’ll lead a dynamic team in delivering impactful social media strategies across multiple channels.
As part of the External Engagement team, you'll play a crucial role in shaping our online presence and driving connections with our audiences.
If you’re an experienced Social Media Manager, who is passionate about meaningful online engagement, then we’d love to hear from you.
Contract terms
- £42,000 - £45,000 per annum, plus benefits
- £1,500 per year additional ‘on call’ allowance
- 12-month fixed term contract
- 35 hours per week (full-time)
- We are passionate about flexible working, talk to us about your preferences
- Hybrid, linked to our Ewell (Surrey) office
- We value meeting in person and working collaboratively. We work in person around 2 days or more per month
- 28 days annual leave, plus bank holidays
What you'll be doing
- Provide empathetic leadership and mentorship to our social media team, fostering a culture of excellence and growth.
- Collaborate closely with stakeholders across various departments to ensure our social media approach is informed by evidence and tailored to our audience's needs.
- Lead strategic planning and editorial decision-making to maintain the integrity of Samaritans' messaging across social platforms.
- Champion social media literacy across the organisation, providing training and support to empower colleagues at all levels.
- Take ownership of Samaritans' social media reputation, managing crisis situations and mitigating reputational risks.
- Maintain positive relationships with external agencies to deliver social media moderation.
What you’ll bring
- Experience of line managing a team with compassion and empowering them to deliver their best work.
Ideally experience of supporting staff who may often be dealing with sensitive and triggering issues.
- Great stakeholder management skills and a proven ability to inspire, influence, and collaborate effectively at all levels of an organisation.
- Good prioritisation skills to enable you to manage a range of competing projects.
- Understanding of how to develop a channel specific social media content and engagement strategy that meets organisational strategic objectives.
- Specialist knowledge of latest trends in social media tactics, strategies and platforms.
- Track record in driving successful and strategic social media content, campaigns and community management.
- Social media crisis management experience and proven ability to lead and advise senior leaders on approach for social media.
- In-depth knowledge of safeguarding vulnerable people via social media.
- Experience of delivering EDI commitment within social media context.
- Experience working in the charity sector or not for profit sector.
- For full details, please see the Job Description and Person Specification
Why Samaritans?
At Samaritans, you’ll join a values-led organisation with a powerful mission.
You’ll be part of a collaborative and supportive team where your voice matters, your expertise makes a difference, and your work helps save lives.
We offer flexible hybrid working, great benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland. To find out more about Samaritans, please read our recruitment brochure .
We are committed to building a diverse and inclusive organisation that reflects the people we support and who support us.
We welcome applications from people of all backgrounds and walks of life.
We are committed to creating an inclusive culture where everyone feels seen, heard and supported, at all levels of the organisation.
If this sounds like the opportunity for you, we’d love for you to apply.
You will be asked to upload your CV and a cover letter outlining your motivations for applying and your relevant experience.
If you require adjustments at any stage of the recruitment process, please let us know.
Applications close
- 09:00am on Monday 27 th
- Interviews: w/c 3 rd
- August
At Samaritans, human connection is at the heart of everything we do.
We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.
We kindly ask that you avoid using AI tools to generate your application or interview answers.
We want to hear your own ideas, insights, and writing style so your unique strengths can shine through.
We recognise that some candidates may use assistive technology or tools to help with accessibility, structure or grammar.
Social Media Manager in Ewell employer: Samaritans
At Samaritans, we pride ourselves on being a values-led organisation dedicated to saving lives through compassionate support and exceptional stewardship. As a Fundraising Assistant in our Ewell office, you'll enjoy a flexible hybrid working environment, generous annual leave, and the opportunity to grow your skills in fundraising and supporter care while making a meaningful impact in suicide prevention. Join a collaborative team where your contributions are valued, and help us create a culture of inclusivity and support for all.
StudySmarter Expert Advice🤫
We think this is how you could land Social Media Manager in Ewell
✨Get Involved in Local Volunteering
Dive into some local volunteering opportunities! Nonprofits often look for temp workers who have a connection to the community they serve. By getting involved, you not only gain experience but also make valuable contacts in the sector.
✨Tap into Nonprofit Networks
Use platforms like Idealist or local nonprofit job boards to find temporary gigs. These spaces are buzzing with opportunities specifically tailored for social impact projects, making it easier for us to spot the ideal role at companies like Samaritans!
✨Attend Sector-Specific Events
Join meetings, workshops, or talks hosted by organisations in the nonprofit realm. These events are perfect for making connections and learning about temporary roles that might not be widely advertised. Plus, you can showcase your passion for social impact right there!
✨Don’t Forget Online Applications!
When you spot a temporary role at Samaritans that piques your interest, go ahead and apply through their website! Tailor your message to highlight how your skills align with their mission – it shows you care about the cause, which is key in this field.
We think you need these skills to ace Social Media Manager in Ewell
Some tips for your application 🫡
Show Your Passion for Social Impact:In the world of nonprofits, it's all about the passion and commitment to making a difference. Make sure your cover letter speaks genuinely about why you're excited about this role at Samaritans. Share any experiences you've had with social impact projects or volunteering — it shows you live and breathe the cause!
Highlight Relevant Experience and Skills:For a temporary position in the nonprofit sector, focus on showcasing any specific skills or experience related to project management, community engagement, or fundraising. List any relevant work or volunteer roles on your CV, and consider including quantifiable achievements that demonstrate your impact in previous positions.
References from the Sector:Including references from previous roles in the nonprofit world can really bolster your application. If you've worked on similar social-impact projects before, ask those colleagues or supervisors if they'd be willing to vouch for your skills. This adds credibility and shows you're trusted in the sector, which can be a big plus for Samaritans.
Be Ready for a Quick Turnaround:Since this role is temporary, let your interest shine through in your application! Mention in your cover letter your availability to start immediately or at short notice. It shows you're keen and ready to dive right into the exciting work at Samaritans!
How to prepare for a job interview at Samaritans
✨Show Your Passion for the Cause
When interviewing for a role in the non-profit sector, especially for a temporary position, it's crucial to convey your genuine passion for social impact. Discuss why the mission of Samaritans resonates with you and share personal experiences that reflect your commitment to similar causes.
✨Demonstrate Your Flexibility and Adaptability
Non-profit projects often require quick pivots and resourcefulness. Be ready to share examples from your past where you've adapted to changing circumstances or tackled unexpected challenges. This will show your potential as a valuable, nimble team member for the Social Media Manager position.
✨Know Your Community Tools
Familiarise yourself with any tools or platforms that are widely used in the non-profit sector like project management software or stakeholder engagement tools. Show your readiness to hit the ground running in your temporary role by discussing any experience you have with these or similar platforms.
✨Be Prepared for Scenario-Based Questions
Expect to field scenario-based questions during your interview to assess your problem-solving skills in real-world situations. Think about how you would handle challenges typical of the non-profit sector, such as engaging with diverse stakeholders or managing project timelines effectively.
