At a Glance
- Tasks: Engage with digital communities and creators to drive impactful fundraising campaigns.
- Company: Join Samaritans, a mission-driven organisation focused on suicide prevention.
- Benefits: Flexible hybrid working, 28 days annual leave, and a supportive team environment.
- Other info: Be part of a diverse team where your voice matters and growth opportunities abound.
- Why this job: Make a real difference in mental health while connecting with creators and gamers.
- Qualifications: Experience in fundraising or community management, with strong communication skills.
The predicted salary is between 27000 - 33000 £ per year.
Help us achieve our vision that fewer people die by suicide.
We're looking for a passionate and community-minded Digital Communities and Creator Fundraising Officer to help us grow our presence across the creator, gaming and digital communities' space.
This is an exciting opportunity for someone who understands online communities and digital culture, and who can build meaningful relationships with content creators, contacts in the games industry and our supporters.
You'll play a key role in delivering innovative fundraising campaigns, nurturing our online communities and helping to develop new opportunities that generate income and awareness for Samaritans.
Contract terms
- Fixed Term Contract (18 months)
- 35 hours per week (full time) - we will also consider part time or job share
- We are passionate about flexible working, talk to us about your preferences
- Hybrid, linked to our Ewell (Surrey) office
- We value meeting in person and working collaboratively. We work in person around 2 days or more per month
- 28 days annual leave, plus bank holidays (pro-rata)
What you'll be doing
Reporting to the Events Fundraising Manager for Gaming and Streaming, you'll support the delivery and growth of creator-led and digital fundraising programmes.
Working across fundraising, digital and marketing teams, you'll help engage supporters, strengthen community relationships and create exceptional experiences that inspire long-term involvement.
Whether you're moderating conversations in online spaces, supporting fundraising events, identifying new creators to work with or gathering insights to improve performance, you'll be at the heart of Samaritans' engagement with digital communities.
Key responsibilities
- Deliver engaging fundraising campaigns and events for content creators, gamers and digital communities.
- Build and nurture relationships with supporters through online community management, social media engagement and tailored stewardship.
- Identify and engage new creator and community fundraising opportunities, including representing Samaritans at industry events.
- Use data, insights and supporter feedback to improve performance, grow income and enhance the supporter experience.
- Provide fundraising guidance and support to ensure supporters have a positive and compliant fundraising journey.
What you'll bring
- Experience in fundraising, community management or a similar relationship-focused role.
- Knowledge of creator, gaming or digital communities, with experience growing and engaging online audiences.
- Strong communication and relationship-building skills, both online and in person.
- Excellent organisation skills, with the ability to manage multiple priorities.
- A data-driven approach, using insights to improve performance and engagement.
- Confidence using digital tools and platforms, including Microsoft Office.
- Emotional resilience and the ability to work sensitively in a mental health-focused environment.
- Experience in charity fundraising or supporter engagement.
- Knowledge of platforms such as Tiltify and creator-led fundraising.
- Experience representing an organisation at events, conventions or expos.
- Experience using CRM systems or databases.
- For full details, please see the Job Description and Person Specification
Why Samaritans?
At Samaritans, you'll join a values-led organisation with a powerful mission.
You’ll be part of a collaborative and supportive team where your voice matters, your expertise makes a difference, and your work helps save lives.
We offer flexible hybrid working, great benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
To find out more about Samaritans, please read our recruitment brochure.
We are committed to building a diverse and inclusive organisation that reflects the people we support and who support us.
We welcome applications from people of all backgrounds and walks of life.
We are committed to creating an inclusive culture where everyone feels seen, heard and supported, at all levels of the organisation.
- Applications close: midnight on 31st August 2026
- Shortlisted candidates will be contacted by 4th September
- Online Interviews: 9th & 10th September
At Samaritans, human connection is at the heart of everything we do.
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Digital Communities and Creator Fundraising Officer in Ewell employer: Samaritans
At Samaritans, we pride ourselves on being a values-led organisation dedicated to saving lives through compassionate support and exceptional stewardship. As a Fundraising Assistant in our Ewell office, you'll enjoy a flexible hybrid working environment, generous annual leave, and the opportunity to grow your skills in fundraising and supporter care while making a meaningful impact in suicide prevention. Join a collaborative team where your contributions are valued, and help us create a culture of inclusivity and support for all.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Communities and Creator Fundraising Officer in Ewell
✨Get Involved in Local Volunteering
Dive into some local volunteering opportunities! Nonprofits often look for temp workers who have a connection to the community they serve. By getting involved, you not only gain experience but also make valuable contacts in the sector.
✨Tap into Nonprofit Networks
Use platforms like Idealist or local nonprofit job boards to find temporary gigs. These spaces are buzzing with opportunities specifically tailored for social impact projects, making it easier for us to spot the ideal role at companies like Samaritans!
✨Attend Sector-Specific Events
Join meetings, workshops, or talks hosted by organisations in the nonprofit realm. These events are perfect for making connections and learning about temporary roles that might not be widely advertised. Plus, you can showcase your passion for social impact right there!
✨Don’t Forget Online Applications!
When you spot a temporary role at Samaritans that piques your interest, go ahead and apply through their website! Tailor your message to highlight how your skills align with their mission – it shows you care about the cause, which is key in this field.
We think you need these skills to ace Digital Communities and Creator Fundraising Officer in Ewell
Some tips for your application 🫡
Show Your Passion for Social Impact:In the world of nonprofits, it's all about the passion and commitment to making a difference. Make sure your cover letter speaks genuinely about why you're excited about this role at Samaritans. Share any experiences you've had with social impact projects or volunteering — it shows you live and breathe the cause!
Highlight Relevant Experience and Skills:For a temporary position in the nonprofit sector, focus on showcasing any specific skills or experience related to project management, community engagement, or fundraising. List any relevant work or volunteer roles on your CV, and consider including quantifiable achievements that demonstrate your impact in previous positions.
References from the Sector:Including references from previous roles in the nonprofit world can really bolster your application. If you've worked on similar social-impact projects before, ask those colleagues or supervisors if they'd be willing to vouch for your skills. This adds credibility and shows you're trusted in the sector, which can be a big plus for Samaritans.
Be Ready for a Quick Turnaround:Since this role is temporary, let your interest shine through in your application! Mention in your cover letter your availability to start immediately or at short notice. It shows you're keen and ready to dive right into the exciting work at Samaritans!
How to prepare for a job interview at Samaritans
✨Show Your Passion for the Cause
When interviewing for a role in the non-profit sector, especially for a temporary position, it's crucial to convey your genuine passion for social impact. Discuss why the mission of Samaritans resonates with you and share personal experiences that reflect your commitment to similar causes.
✨Demonstrate Your Flexibility and Adaptability
Non-profit projects often require quick pivots and resourcefulness. Be ready to share examples from your past where you've adapted to changing circumstances or tackled unexpected challenges. This will show your potential as a valuable, nimble team member for the Digital Communities and Creator Fundraising Officer position.
✨Know Your Community Tools
Familiarise yourself with any tools or platforms that are widely used in the non-profit sector like project management software or stakeholder engagement tools. Show your readiness to hit the ground running in your temporary role by discussing any experience you have with these or similar platforms.
✨Be Prepared for Scenario-Based Questions
Expect to field scenario-based questions during your interview to assess your problem-solving skills in real-world situations. Think about how you would handle challenges typical of the non-profit sector, such as engaging with diverse stakeholders or managing project timelines effectively.
