At a Glance
- Tasks: Support event participants and create engaging content for fundraising activities.
- Company: Join Samaritans, a compassionate charity dedicated to saving lives.
- Benefits: Competitive salary, flexible working, and a supportive team environment.
- Other info: Inclusive workplace that values diversity and personal growth.
- Why this job: Make a real impact while building relationships and gaining valuable experience.
- Qualifications: Strong communication skills and a passion for community events.
At Samaritans, our vision is that fewer people die by suicide. Every day, our volunteers and staff provide life-saving emotional support to people in distress, and behind that work is a culture built on compassion, inclusion, learning and human connection. We’re looking for an enthusiastic and organised Events Fundraising Assistant to join our Community & Events Fundraising team. This is a fantastic opportunity for someone who enjoys working with people, delivering great supporter experiences and being part of events that raise vital funds and awareness for Samaritans.
Contract: £25,500-£28,000 per annum plus benefits
Full Time: 35hrs per week
Permanent
Hybrid working: Meeting in person and working collaboratively are things we value. This role is linked to our Ewell (Surrey) office with a blend of home working and option to work out of our London office as required. In-person working - expectation of a minimum of 2 office days per month. We are passionate about flexible working, talk to us about your preferences.
About the role: As Events Fundraising Assistant you’ll support the recruitment, care and stewardship of event participants making sure their fundraising experience across a diverse programme of mass participation and challenge events with Samaritans is exceptional. You will build long lasting relationships with supporters while developing valuable experience in charity events fundraising. You’ll work closely with colleagues across External Engagement, other central teams, and our incredible network of branch volunteers.
What you’ll do:
- Support the recruitment and stewardship of participants taking part in events and challenges.
- Create engaging content for webpages, social media, fundraising materials and participant communications.
- Deliver participant care plans that inspire fundraising and build lasting relationships with Samaritans.
- Track and respond to participant enquiries via inboxes and other communication channels.
- Maintain accurate participant records on our fundraising database.
- Refresh and update events content on the Samaritans website and intranet.
- Attend and represent Samaritans at fundraising events and social gatherings when required.
- Help identify external trends in community and events fundraising.
About you: You’re someone who thrives in a busy, people‑focused environment and enjoys juggling multiple priorities. You take pride in producing high‑quality work and bring a positive, adaptable attitude to everything you do. You’re comfortable communicating with a wide range of people and feel motivated by work that has real social impact.
What you will bring:
- Excellent written and verbal communication skills.
- Strong organisational skills and great attention to detail.
- The ability to manage competing priorities and meet deadlines.
- A customer‑focused, supportive approach.
- A genuine interest in community and social events.
- Confidence building relationships and working as part of a team.
At Samaritans, people matter deeply. We know that meaningful impact starts with how we support each other. We are committed to creating an inclusive, supportive and flexible workplace where everyone can thrive. We value diversity of thought, background and lived experience, and we actively encourage applications from people from all communities. Every person at Samaritans plays a role in helping fewer people die by suicide. If you are motivated by purpose, compassion and the opportunity to make a lasting difference, we would love to hear from you.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
To Apply: Please complete the application questions including those outlined below, and submit your CV. Please note the following questions have a 300-word limit for each answer.
- Q1: What interests you about working in community and events fundraising, and why do you want to work for Samaritans in particular?
- Q2: Please describe a time when you communicated with members of the public, supporters or stakeholders as part of an event, campaign or project. How did you ensure your communication was clear, supportive and appropriate, and how did you ensure they had a positive experience?
- Q3: This role involves managing multiple tasks such as participant enquiries, communications and record‑keeping. Please give an example of a time when you were responsible for organising multiple tasks or activities with competing deadlines. How did you plan your work, stay organised, and maintain attention to detail?
- Q4: How would you contribute positively as part of a team supporting community and social events? Please include an example of working collaboratively or supporting others.
At Samaritans, human connection is at the heart of everything we do. We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team. We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through. We recognise that some candidates may use assistive technology or tools to help with accessibility, structure or grammar.
Applications close at 9am Monday 1 June. All applicants will receive notification of the outcome of their application, at the appropriate time. Interviews will be held online on 8 & 9 June.
Events Fundraising Assistant employer: Samaritans
Samaritans is an exceptional employer that prioritises compassion, inclusion, and personal growth within a supportive work environment. As an Events Fundraising Assistant, you will have the opportunity to make a meaningful impact while enjoying flexible working arrangements, a collaborative culture, and the chance to develop your skills in charity events fundraising. With a commitment to diversity and a focus on employee well-being, Samaritans offers a unique workplace where every team member is valued for their contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Events Fundraising Assistant
✨Tip Number 1
Get to know Samaritans and their mission inside out. When you’re chatting with them, show your passion for their cause and how you can contribute to their vision of reducing suicide rates. It’s all about connecting on that emotional level!
✨Tip Number 2
Practice your communication skills! You’ll be dealing with a lot of people, so make sure you can express yourself clearly and positively. Think about examples from your past where you’ve made a real impact through your interactions.
✨Tip Number 3
Be ready to juggle multiple tasks. Show them you can handle competing priorities by sharing specific examples of how you’ve managed similar situations before. They want to see that you can keep everything organised and still deliver high-quality work.
✨Tip Number 4
Don’t forget to highlight your teamwork skills! Samaritans values collaboration, so share stories of how you’ve worked well with others in the past. This will show them you’re not just a lone wolf but someone who thrives in a team environment.
We think you need these skills to ace Events Fundraising Assistant
Some tips for your application 🫡
Be Genuine:When answering the application questions, let your true self shine through. We want to know what genuinely excites you about community and events fundraising and why Samaritans is the right fit for you. Authenticity goes a long way!
Show Your Skills:Make sure to highlight your excellent communication and organisational skills in your responses. Use specific examples from your past experiences to demonstrate how you've successfully managed multiple tasks or built relationships with supporters.
Keep It Clear and Concise:With a 300-word limit for each question, it's important to be clear and to the point. Structure your answers well, focusing on the key points that showcase your abilities and enthusiasm for the role.
Apply Through Our Website:We encourage you to apply directly through our careers website. This ensures your application gets to us quickly and efficiently, and you'll find all the info you need about the role and our values there too!
How to prepare for a job interview at Samaritans
✨Know Your Why
Before the interview, take some time to reflect on why you want to work for Samaritans specifically. Think about their mission and how it resonates with you. Being able to articulate your passion for community and events fundraising will show your genuine interest and commitment.
✨Showcase Your Communication Skills
Since this role involves a lot of interaction with participants and supporters, prepare examples that highlight your communication skills. Think of a time when you successfully engaged with someone during an event or project. Be ready to discuss how you ensured clarity and support in your communication.
✨Demonstrate Organisational Skills
This position requires juggling multiple tasks, so come prepared with a specific example of how you've managed competing priorities in the past. Discuss your planning process and how you maintained attention to detail while meeting deadlines. This will showcase your ability to thrive in a busy environment.
✨Emphasise Teamwork
Samaritans values collaboration, so think of a time when you worked as part of a team. Be ready to share how you contributed positively and supported your colleagues. Highlighting your ability to build relationships and work well with others will align perfectly with their culture of compassion and inclusion.